PowerXL Vortex Dual-Basket Air Fryer™
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Frequently Asked Questions
1. Can I prepare foods other than fried dishes
with my appliance? You can prepare a variety of
dishes, including steaks, chops, burgers, and baked
goods. See the Recipe Guide.
2. Is the appliance good for making or reheating
soups and sauces? Never cook or reheat liquids in
the appliance.
3. Is it possible to shut off the appliance at any time?
Press the Power Button once or remove the basket.
4. What do I do if the appliance shuts off while
cooking? As a safety feature, the appliance has an
Auto Shut-Off device that prevents damage from
overheating. Unplug and allow the appliance to cool
down. Plug back in and restart with the Power Button.
5. Does the appliance need time to heat up?
If you are cooking from a cold start, add 3 minutes
to the cooking time to compensate.
6. Can I check the food during the cooking process?
You can remove the basket at any time while
cooking is in progress. During this time, you can
shake the contents in the basket if needed to ensure
even cooking.
7. How do I stop the cooking time in 1 zone while
using it as a Dual Zone Air Fryer?
Press the Start/Pause button, then Hold the
Basket # you want to cancel for 5 seconds. The Basket
Display will then read OFF.
8. Is the appliance dishwasher safe? Only the Fry
Tray is dishwasher safe. The appliance itself, which
contains the heating coil and electronics, should
never be submerged in liquid of any kind or cleaned
with anything more than a warm, moist cloth or
nonabrasive sponge with a small amount of mild
detergent.
9. What happens if the appliance still does not
work after I have tried all the troubleshooting
suggestions? Never attempt a home repair.
Contact customer service and follow the procedures
set forth by the guarantee. Failure to do so could
render your guarantee null and void.
