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TROUBLESHOOTINg
My DUAL 1850 is
not charging on my
Powermat
Confirm that you have followed the
set-up instructions and that the
Powermat Mat is properly plugged into
an electrical outlet and the DC plug is
inserted into the mat.
Verify that your DUAL 1850 is properly
positioned on the Powermat Mat and
that the indicator light is lit, indicating
that a connection has been made
between the Mat and your DUAL
1850.
Please note that this may also indicate
that the device has been fully charged
and no further charging is needed.
The indication light
on my Powermat is
not lit
If the indication light fails to glow at
all, a proper connection between the
Powermat Mat and your DUAL 1850
has not been made.
Re-align the center of the DUAL 1850
with the Power Access Point on your
Powermat Mat until the light glows.
The indication light
on my Powermat is
flashing
If the light flashes on and off instead of
emitting a steady glow, the connection
is incomplete. Keep adjusting the
position of your DUAL 1850 until you
see a steady light. When the light emits
a steady glow, proper positioning has
been achieved and charging will begin.
No magnetic lock
between my device
and my Powermat
Magnetic lock is achieved when the
DUAL 1850 and Power Access Point
are properly aligned. Re-align the
DUAL 1850 with the Power Access
Point on your Powermat Mat until a
magnetic lock is achieved.