Problem
Possible Cause
Solution
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motor and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
Authorized Service
Center for diagnosis and repair.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motor and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
Authorized Service
Center for diagnosis and repair.
Vehicle constantly blows fuses
Wrong type of fuse used
Make sure a Power Wheels
®
25 amp fuse is properly
installed in the battery. For best performance, do not use
substitute parts.
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
Authorized Service
noise from a motor-gearbox
Center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during
get warm during use.
use, it does not mean that it is not
working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your battery does not make noise or swell slightly
concern. Some batteries do not
during charging, it does not mean that it is
make noise or swell while charging.
not accepting the charge.
Problems and Solutions Guide
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
Authorized Service Center (see page 35) or contact Power Wheels Consumer Affairs toll-free at
1-800-348-0751.
Helpful Hint:
For faster service when calling Consumer Affairs, completely charge the battery before calling and
have the following available by the phone:
• vehicle,
• vehicle model number (see sticker in battery compartment),
• vehicle production run number (see sticker in battery compartment),
• Phillips screwdriver, slotted screwdriver and needle-nose pliers with plastic or rubber handles,
• extra Power Wheels
®
25 amp fuses are helpful.
34
