If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
authorized service center (see page 28) or contact Power Wheels
®
Consumer Relations toll-free at 1-800-348-0751.
Hint: For faster service when calling Consumer Relations, completely charge the battery before calling and have the
following available by the phone:
• vehicle,
• vehicle model number (see label in battery compartment),
• vehicle production run number (see label in battery compartment).
Problems and Solutions Guide
26
Problem
Possible Cause
Solution
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern.
If your charger does not get warm during
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your battery does not make noise or swell slightly
concern.
during charging, it does not mean that it is
not accepting the charge.
