19
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
The handle is not in position
Carriage bolts are not seated properly.
Cam handle is not tightened.
Adjust the height of the handle and make
sure the carriage bolts are seated properly.
Tighten cam handle.
The mower does not start.
The extension cord is not connected to
the mower plug.
The extension cord is not connected to
the power source.
The control switch is defective.
Reconnect the cord, and use the cord
restraint to keep the cord closer to the
switch.
Connect the extension cord to a live 120V
AC, 60 HZ AC receptacle.
Have motor control switch replaced by an
authorized service center.
The mower cuts the grass
unevenly.
The lawn is rough or uneven.
The cutting height is not set properly.
Check the mowing area.
Move the wheels to a higher position.
The mower is not mulching
properly.
Wet grass clippings are sticking to the
underside of the deck.
Wait until the grass dries before mowing.
The mower is hard to push.
The grass is long, or the cutting height is
too low.
The rear of the mower housing and the
blade are dragging in heavy grass.
Raise the cutting height.
The mower vibrates at higher
speed.
The motor shaft is bent.
The blade is unbalanced.
Stop the motor, disconnect the mower
from the power source, and inspect it
for damage. Repair the mower before
restarting. If the vibration persists, call
the toll-‐free helpline.
Balance the blade by grinding each
cutting edge equally.
