Page 18
FAULT FINDING - Page 19
located at the base of pilot
tube.
8. Faulty components.
8. Replace any faulty
components found. Piezo
Unit - Part No 10/ 11935.
Electrode Assembly - Part
No 10/17493.
9. No gas to the appliance.
9. Call in your local British
Gas Region.
PILOT LIGHTS BUT
WILL NOT REMAIN
ALIGHT
1. Thermocouple connections
loose.
1. Tighten the connections
2. Pilot flame soft’ or too small to
heat the thermocouple tip.
2. Pilot injector partially
blocked, clear by blowing
through or replace. Check
the gas inlet pressure is
correct - 20 mbar. Also clean
the lint filter located at the
base of the pilot tube.
3. Thermocouple worn out or
damaged.
3. Replace the thermocouple
- Part No 10/17461.
4. Faulty magnet unit in the flame
safety device.
4. Replace flame safety
device- Part No 10/13477
5. Energy cut-off device
connections loose.
5. Tighten connections.
6. Energy cut-off device may be
faulty.
6. Check for continuity and
replace if necessary - Part
No 10/17792.
SYMPTON
POSSIBLE CAUSE
SOLUTION
PILOT LIT BUT MAIN
BURNER WILL NOT
LIGHT ON WATER
FLOW
1. Gas inlet pressure low.
1. Call in your local British
Gas Region
2. Low water flow caused by
blocked water filter.
2. Clean the debris from the
filter.
3. Faulty diaphragm. Will also
cause a high water rate
3. Replace the Diaphragm
Assembly - Part No
Page 30 of 35
Mersey Super - Installation & Service Instructions
09/12/2009
file://P:\System\DATA\Dx\DS1\installation\2551\I24-2551\I24-2551.htm