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IP304C - User Manual

Basic Setting Configuration

This part will mainly introduce the basic configuration as the Time, Language, and Volume…

Web Login

Get the IP address: Press Menu



Status



Information

Input the IP Address in the web browser.

Input the user name (default is admin), password (default is admin).

Note:

The PC and phone should be in the same segment.

When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP

Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.

Содержание IP304C

Страница 1: ...IP304C User Manual User Manual for IP304C Phone...

Страница 2: ...pters may damage the phone The phone is only for indoor use And also avoid in high humidity water and some other liquids Do not use the phone during thunderstorms CE FCC WEEE Warning To avoid the pote...

Страница 3: ...ator LED 20 Line LED Line Key set as Line 20 BLF or BLF List Key LED Line Key set as BLF 20 Shared Line Key LED Line Key set as Shared Line 20 Other Key Led 21 Info Key Instruction 21 User Interface 2...

Страница 4: ...a Call 65 Receive a Call 65 Incoming Call Show Mode 66 Auto Answer 67 Call Hold 67 Call Transfer 68 Call Conference 71 Call Forward 72 Call Return 76 Call Waiting Tone 77 Hide Caller ID 79 Reject Anon...

Страница 5: ...101 Forward 102 Transfer 102 Hold 103 Group Listening 103 DND 104 Redial 104 SMS 105 Record 106 URL Record 107 Paging 107 Shared Line 108 Public Hold 109 Private Hold 110 Upgrade 111 Factory Reset 11...

Страница 6: ...IP304C User Manual 6 Getting Started Packing List The package contains the following parts 1 The phone device 2 The foot stand 3 Handset...

Страница 7: ...IP304C User Manual 7 4 Headset cord 5 Power adapter 6 Ethernet cable 7 Quick installation reference...

Страница 8: ...IP304C User Manual 8 Phone Installation 1 Attach the Foot stand 2 Connect the Handset and optional Headset...

Страница 9: ...tialization After your phone has been powered up the system boots up and performs the following steps Automatic Phone Initialization The phone finishes the initialization process by loading the saved...

Страница 10: ...ubnet mask default gateway DNS server Status You can view the system status of your phone via phone user interface or web user interface The information of phone status includes Information e g Model...

Страница 11: ...ual 11 2 Press Menu Status Network 3 Press Menu Status Account To view the phone status via Web interface Login webpage For How to login please refer to Web Login View the information of Version Accou...

Страница 12: ...ssword admin Accounts Select the desired account Select Enable for Account active Filled the SIP Server Filled the Failover SIP server if need Optional Filled the Outbound Proxy Optional Filled the SI...

Страница 13: ...ctive 4 Filled the Primary SIP SERVER and other account information 5 Click to save the configuration Note All fields with must be filled If changed it requires a phone restart Account Status says the...

Страница 14: ...lso can be used as other function keys For more information refer to Memory Keys 4 Soft Key This area shows the soft key labels The default soft key labels are History Directory DND and Menu For more...

Страница 15: ...ccounts 1 Steady green idle interface during a call 2 Blink red a call incoming Soft keys Labels automatically to identity their context sensitive features Navigation keys 1 OK Up arrow key To move up...

Страница 16: ...l 16 Transfer 17 SMS 18 Hot desking 19 Call Return 20 Paging 21 Record 22 Shared Line The LED lights status when set as Shared line Stay green Idle Stay red Busy Blinked green Ring Back Blinked red A...

Страница 17: ...hanumeric keypad To enter the phone numbers letters and so on Message To indicator the New message and press to read Headset To indicate that the phone is or not in Headset mode Icon Preview Icon Desc...

Страница 18: ...IP304C User Manual 18 Mute Do Not Disturb Volume is 0 Hold Dialed calls Received calls Missed calls Forward calls Conference Keypad locked Keypad unlocked Pick up Call Park Intercom Paging DTMF...

Страница 19: ...er Manual 19 Prefix XML Group Local Group XML Browser LDAP Broadsoft Group Conference Forward Transfer Hold Line on Hold DND Redial Call Return SMS Record Recording Group Listening Shared Line Other F...

Страница 20: ...status for the monitored line Steady Red The monitored line is calling or during a call Blinked red The monitored line is ringing Off All other unknown status Shared Line Key LED Line Key set as Share...

Страница 21: ...y or there more options for the item Press info key you can get the complete content or the prompt list for all options Blinked red The line is ringing Steady orange During a Call Blinked orange Publi...

Страница 22: ...IP304C User Manual 22 3 Fast access to the new missed or Forward calls New Voicemail or Text Message 4 Get all other parties information during a conference...

Страница 23: ...nterface to access all configuration settings In many instances it is possible to use both the phone user interface and the web user interface to operate the phone and change settings However in some...

Страница 24: ...Wallpaper Screensaver Memory Key Function Overview Line Speed Dial BLF BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Local Group XML group LDAP XML Browser Broadsoft...

Страница 25: ...ss Menu Status Information 2 Input the IP Address in the web browser 3 Input the user name default is admin password default is admin 4 Login successfully Note The PC and phone should be in the same s...

Страница 26: ...word via Phone Interface 1 Press Menu Setting Advanced settings password default admin Phone Setting Set Password 2 Enter the current PWD password new password and confirm the new password 3 Press sav...

Страница 27: ...d to configure a static IP address manually When switch DHCP Static IP and PPPoE to each other or change the Static IP on webpage it will show the warning of restart as following WAN Port To configure...

Страница 28: ...trator for the PPPoE user name and password To configure PPPoE via phone interface 1 Press Menu Setting Advanced Settings password admin Network WAN Port PPPoE mode 2 Enter the User ID and password 3...

Страница 29: ...t your system administrator PC Port Two modes for PC port bridge and router To configure PC Bridge via Phone interface 1 Press Menu Setting Advanced Settings password admin Network PC Port Bridge mode...

Страница 30: ...ess and other necessary information 4 Click and restart the phone Display Mode This phone support two Display mode Text and Icon Icon Mode all Items are shown same as the main with Icon Text Mode Only...

Страница 31: ...web interface and click Setting Preference 2 Select Icon Mode or Text Mode for the Display mode 3 Click to save the configuration Language The default Phone interface language is English To change the...

Страница 32: ...languages depend on the language packs currently loaded to the IP phone Time and Date The time and date show on the idle page and it can be set and change by SNTP server automatically or manual setti...

Страница 33: ...Basic setting Time Date Manual Settings 2 Press and or change the right time or you can input the right time 3 Press or Save soft key to save the configuration To configure the Time Date Format via ph...

Страница 34: ...erface 1 To press Menu Setting Basic setting DHCP time 2 Press and or press to change between Disable and Enable 3 Press or Save soft key to save the configuration To configure the Time and Date by we...

Страница 35: ...a web interface 1 Setting Preference Time Zone 2 Select the necessary one 3 Press to save the configuration Note If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol S...

Страница 36: ...one Type via Phone interface 1 Press Menu Setting Basic Settings Ring Tone 2 Press and to select the aimed one 3 Press or Save soft key to save the configuration To adjust the Ring Tone Type via Web I...

Страница 37: ...Distinctive Ring Tone via Phone Interface 1 Press Directory 2 Select the target contact 3 Press Detail soft key to edit the contact 4 Press and to select the wanted Ring Tone for the contact 5 Press...

Страница 38: ...t 2 Choose the Ring Tone you want to use 3 Click to save the configuration Font Size To configure the Time Date Format via phone interface 1 To press Menu Setting Basic setting Font Size 2 Press and o...

Страница 39: ...l 39 To configure Font Size via Web Interface 1 Setting Preference 2 Find and then choose the desired 18 20 24 26 3 Click to save the configuration Volume You can adjust the volume for the phone by th...

Страница 40: ...Option 1 To press and on the idle page 2 Option 2 To press and during the call is ringing To adjust the handset volume via phone interface To press and during a call in handset mode To adjust the hea...

Страница 41: ...ker mode Wallpaper To change the preferred one picture for you by the following steps To change the wallpaper via phone interface 1 To press Menu Display wallpaper 2 Press and or press Switch soft key...

Страница 42: ...all screensaver pictures display one by one Phone Only the select phone display as screensaver Text logo It works with the Time Logo when enter the value it will display the time and the entered valu...

Страница 43: ...y Screensaver 2 Press and or press Switch soft key to Choose the Time out as off 3 Press or Save soft key to save the selected configuration To upload screen saver via Web interface 1 Setting Preferen...

Страница 44: ...one via Web interface 1 Setting Preference 2 Select the photo that to delete 3 Click Delete to delete the photo To wake up screen saver via Web interface 1 Setting Preference 2 Choose Dial First Digit...

Страница 45: ...etters numbers or underline _ and photo number should be less than 9 2 The default screensaver photos cannot be deleted LED Status Setting Backlight To set Backlight via web interface 1 Click Setting...

Страница 46: ...can add or delete your friends business partner or anyone others phone No so you will not forget their number Or put some anonymous phone No in the blacklist to prevent from being disturbed A To add c...

Страница 47: ...History Local history 2 Press and to select the targeted one Press and switched among the All calls Dialed calls Received calls Missed Calls and Forward Calls 3 Press Option soft key Add to Contacts 4...

Страница 48: ...interface 1 Press Menu Directory Local Contacts Remote Contacts Broadsoft ContactsAP Contacts 2 Press More Option Add to Blacklist 3 Press save soft key or to add the contacts successfully To add blac...

Страница 49: ...o via web interface 1 Click Directory and select the desired contact 2 Click Choose file to select the photo for the contact 3 Click to upload the photo When you place a call from the contact the phon...

Страница 50: ...wse to select a contact list file file format must be xml from your local system 3 Click Import XML to import the contact list To export an XML file of contact list via web interface 1 Click on Direct...

Страница 51: ...the contacts via phone interface 1 Press Directory Left Button Left Button and then you can see the item you set press enter you will find the detail Call History This phone maintains call history lis...

Страница 52: ...iguration To check the call history via phone interface 1 Press the History soft key The LCD screen displays All Calls list 2 Press Right or Left Key to switch among All Calls Missed Calls Received Ca...

Страница 53: ...or Left Key to switch among All Calls Missed Calls Received Calls Dialed Calls and Forwarded Calls 3 Press the Option soft key and then select Delete All from the prompt list 4 Press the OK soft key 5...

Страница 54: ...d as the prefix of the filter condition b For example cn when the name prefix of the cn of the contact record matches the search criteria the record will be displayed on the IP PHONE LCD 3 Filled LDAP...

Страница 55: ...rface 1 Click Function Key Line Key choose Line Key 3 for example 2 Select LDAP in the Type field 3 Click to save the configuration To Configure LDAP Key via phone interface 1 Press Menu Feature Funct...

Страница 56: ...e BroadSoft directory You can also dial a contact from the BroadSoft directory You can configure your new phone to access up to 6 BroadSoft directories Contact your system administrator for the access...

Страница 57: ...adSoft call log allows users to view and dial the stored numbers in the following lists missed received and placed You can configure the IP phone to access up to 3 call log items Contact your system a...

Страница 58: ...your phone keypad This phone supports dial plan with following accept digits 1 2 3 4 5 6 7 8 9 0 Grammar Description x any digit from 0 9 xx at least 2 digit number exclude hear dial tone 3 5 any dig...

Страница 59: ...stance when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a...

Страница 60: ...he power indicator LED To configure action url via web interface 1 Click Setting Preference 2 Select Yes or No for Power Status Ringing Status Miss Calls Status 3 Click for the setting Action URL To c...

Страница 61: ...hen dialing or talking To configure Soft key via web interface 1 Click Setting Softkey Layout 2 Select Enable for Custom Softkey 3 Select call States 4 Select the feature form the disable key to enabl...

Страница 62: ...y press more Programmable Key For the default keys as Soft keys Navigation keys and so on you can define them as some specific feature and it works only on the idle page To configure Programmable Key...

Страница 63: ...ase refer to IP40 User manual Basic Call Features Place a Call There are three ways to dialing a call Handset Headset and Hands free speakerphone To place a call by Handset Pick up the handset or pres...

Страница 64: ...dSet Priority Enable 3 Ring Device For HeadSet User Headset 4 Press Placing a call by hands free speakerphone 1 Press the or press the Line key then you can hear the dial tone 2 Press the number 3 Pre...

Страница 65: ...esponding line key 3 Dial another phone number 4 Press the Send soft key or then make the second call End a Call Here shows to end a call during three modes To end a call by Handset 1 Press the Cancel...

Страница 66: ...hen the call is coming 1 To press the Reject soft key to reject the call Or press to reject the current call 2 To press Forward to forward to another phone 3 To press Silence soft key and then the cal...

Страница 67: ...able Auto Answer via Web interface 1 To Click Account Advanced 2 To choose Yes for the Auto Answer 3 To click to save the configuration To Disable Auto Answer via Webpage 1 To Click Account Advanced 2...

Страница 68: ...call on hold To hold a call during the speaker mode 1 Press Hold soft key or to hold the current call 2 Press Resume soft key or to resume the call on hold Call Transfer This phone supports blind atte...

Страница 69: ...hould at least one line key set as Auto Semi Attended Transfer 1 Press or transfer soft key during the conversation the call is on hold now 2 Enter the number transfer to and then press then you can h...

Страница 70: ...e call when C is ringing or answering then C and B in the same call and the transfer is successful Transfer to New Call via web interface 1 Click Setting Feature 2 Select Transfer Mode via DSS key New...

Страница 71: ...swering the call 5 A press or the conference soft key then A B and C are now in a conference and now this is 3 way conference 6 A press line 3 key the current 3 way conference is placed on hold 7 A en...

Страница 72: ...the call A C or A B conversation continues 3 The conference feature is not available on all servers For more information contact your system administrator 4 To realize the 5 ways conference the line s...

Страница 73: ...choice 3 Enter the forward to number and on code optional off code optional 4 Press or Save soft key to save the configuration To configure busy forward With this feature the incoming calls are immedi...

Страница 74: ...after some time 1 Press Menu Features Call forward No answer forward 2 Press and or press to select the enable choice 3 Enter the forward to number and on code optional off code optional 4 Press or S...

Страница 75: ...ser Manual 75 To configure Forward via Web Interface 1 Setting Features 2 Click On for the Always Busy No Answer 3 Fill the Forward to Number 4 Optional fill the on off code 5 Click to save the config...

Страница 76: ...eb Interface 1 Setting Features 2 Click Off for the Always Busy No Answer 3 Click to save the configuration To configure dynamic forward Forward an incoming call during the ringing 1 When the phone is...

Страница 77: ...ress key to select the Call Return 5 Press or Save soft key to save the configuration To configure the Call Return via Web interface 1 Click Function keys Line key 2 Select the desired Line or Memory...

Страница 78: ...IP304C User Manual 78 To Change the Call Waiting Tone time via Web interface 1 Click Setting Tones 2 Change the Tone Time as you want for example 3s...

Страница 79: ...s and or press to change the Line ID 3 Press and or press to select the enable choice in Anonymous Call filed 4 Enter the call on code optional call off code optional 5 Press or Save soft key to save...

Страница 80: ...3 Press and or press key to select the enable choice in Rejection filed 4 Press or Save soft key to save the configuration To cancel rejecting anonymous call 1 Press Menu Features Anonymous Call 2 Pr...

Страница 81: ...the LCD display 2 To disable the mute function press again DND When you use the DND feature the phone is to reject all incoming calls automatically and you can see the mute icon shown on the Top of t...

Страница 82: ...or press key to select the enable choice 3 Press or Save soft key to save the configuration To cancel Key as Send via phone interface 1 Press Menu Features Key as Send 2 Press and or press key to sel...

Страница 83: ...e to save the configuration Keypad Lock To enable Keypad Lock via Phone 1 Press Menu Settings Advanced Setting Phone Setting Lock 2 Press Info or Switch to change choose lock type All Keys Menu Key Fu...

Страница 84: ...ock only Emergency Number can be sent 5 To click to save the configuration To Disable Keypad Lock via Webpage 1 Click Webpage Setting Features 2 To choose Disable for the Phone Lock 3 To click to save...

Страница 85: ...ine auto dial via Web Interface 1 Setting Features 2 Fill the number in the Hotline Number and Hotline Time out 3 Click to save the configuration Delete the number and save the configuration and then...

Страница 86: ...Account 4 Click the to save the configuration Speed Dial With this feature you can dial one directory by press the definite key To configure Speed Dial feature via phone interface 1 Press Menu Featur...

Страница 87: ...ee 1 When the monitored line is idle the light is steady green 2 When the monitored line is ringing the light is blinking red press the BLF key to pick the phone up directly 3 When the monitored line...

Страница 88: ...number in the Value field 4 Select the Account ID 5 Filled the Pickup code 6 Click the to save the configuration and then restart Note This feature is not available on all servers For more information...

Страница 89: ...l 89 2 Click Advanced and then fill the Event list BLF URL 3 To configure BLF List Keys 3 1 Click Function Keys Line Key 3 2 Select the BLF List in the Type Field 3 3 Select Account 3 4 Click to save...

Страница 90: ...configuration To configure Voice Mail Memory Key via Web Interface 1 Click Function Keys Line Key 2 Select the wanted Key 3 Enter the desired voicemail feature codes in the Value field 4 Filled the La...

Страница 91: ...ys Line keys as Function Keys Line key1 for example 2 Press and or press key to select the Speed Dial in the type field 3 Enter the value 4 Press or Save soft key to save the configuration Then the se...

Страница 92: ...ed Line key 3 Press and or press key to select the Group Pickup in the type field 4 Enter pickup code and followed the desired group number 5 Press or Save soft key to save the configuration To config...

Страница 93: ...n Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press Switch soft key to select the Key Event in the type field 4 Press and or press Switch soft key to select the Call Park 5...

Страница 94: ...ress and or press key to select the intercom in the type field 3 Enter the intercom codes followed by desired number 4 Press or Save soft key to save the configuration Then the selected Line key will...

Страница 95: ...tor DTMF When the key is configured as DTMF key you are allowed to send out the desired DTMF number during the conversation To use this feature you should sure that the DTMF Tone is on To configure th...

Страница 96: ...1 Click Function Keys Line key 2 Select the desired Line key and select DTMF in the Type 3 Fill the value with the Desired DTMF number 4 Click the to save the configuration Prefix If the key is confi...

Страница 97: ...4 Click the to save the configuration Then when you press this key the set value is input directly Local Group When use the Local Group feature press the key and enter the local Contacts interface qui...

Страница 98: ...s the pre defined contact group in the local directory quickly XML Group When use the XML Group feature press the key and enter the Remote Contacts interface quickly To configure the XML group via Pho...

Страница 99: ...onebook directly To configure the LDAP via Phone Interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to...

Страница 100: ...XML Browser via Phone Interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select the XML Browser in...

Страница 101: ...field 4 Press or Save soft key to save the configuration To configure the Broadsoft group via Web interface 1 Click Function key Line Key 2 Select the desired Key and select Broadsoft group in the Ty...

Страница 102: ...configure the Forward via Phone Interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select the Forwa...

Страница 103: ...he conversation To configure the Hold via Phone Interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to...

Страница 104: ...DND mode To configure the DND via Phone Interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select...

Страница 105: ...To configure the SMS via Phone Interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select the SMS i...

Страница 106: ...on Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select the Record 4 Press or Save soft key to save the configuration To configure the record via Web Interface 1...

Страница 107: ...e key 2 Select the desired Line key and select URL Record in the Type 3 Click the to save the configuration Paging With this feature you can call a phone directly To configure the paging via phone int...

Страница 108: ...t the Shared Line in the type field 4 Press and or press key to select the Account ID 5 Enter the Label 6 Enter the Value 7 Press or Save soft key to save the configuration To configure the line key a...

Страница 109: ...lic hold via phone interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select the Public Hold 4 Pres...

Страница 110: ...configure the Private hold via phone interface 1 Press Menu Features Function Keys Line keys as Function Keys Line key1 for example 2 Select the wanted Line key 3 Press and or press key to select the...

Страница 111: ...set 2 Press OK soft key in the warning page To set Factory Reset via web interface 1 Click Management Upgrade 2 Click and then confirm the setting Pcap Feature To use Pcap via web interface 1 Click Ma...

Страница 112: ...IP304C User Manual 112 System Log To download system log via web interface 1 Click Management Configuration 2 Click of the system Log 3 Then you ll get a txt file syslog txt...

Страница 113: ...process may take as long as 1 to 2 minutes over the Internet or just 20 seconds if it is performed on a LAN Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible F...

Страница 114: ...les one is pos txt and the other is pos001fc1xxxxxx where 001fc1xxxxxx is the MAC address of the phone These two files are for initial automatically provisioning purpose only To upgrade manually via t...

Страница 115: ...ation file 1 Click Management Configuration Download Device Bin Configuration 2 Then you can get a file cfg bin To Restore configuration file 1 Click Management Configuration Restore configuration 2 S...

Страница 116: ...t cable is plugged into the Internet port on the phone and the Ethernet cable is not loose Ensure that the switch or hub in your network is operational Contact your system administrator for more infor...

Страница 117: ...IP304C User Manual 117 How to download XML Configuration Click Management Configuration How to Import TLS certificate Click Management TLS Certs Click Choose file to select the certificate Click...

Страница 118: ...discovery method on Positron IP phones 4 LLDP Feature on Positron IP Phones 5 Supported TLVS of IP Phones 6 Configuring LLDP Feature 7 DHCP VLAN 8 Open the DHCP VLAN on the Positron IP Phones 9 VLAN u...

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