POSIFLEX PP-7600X, Руководство пользователя

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12
Troubleshooting

The printer cannot print
If you cannot print even though an error has not occurred, perform a self-test to
check if printing is possible.
Follow the steps below.
1.
Close the paper cover.
2. While pressing the feed button, power on the printer. (Hold down the feed
button until printing starts.) The current print status is printed.
3. Briefly press the feed button (less than one second) to continue the self-test.
The printer prints using the built-in character set. After the self-test printing,
the printer is reset and switches to standard mode.

LED Indicators are On/Flashing/Off
No lights is given by the LED indicators
Check whether the power supply cable is correctly connected to the printer and
the socket.
Error LED is on

Check whether the paper cover is closed.

Check if paper jam occurs or foreign substance enters the paper cutter.

The thermal head and its surroundings can be very hot. Printing stops if the
thermal head is too hot. Printing starts again automatically when the
thermal head temperature falls.
Paper-out LED indicator is on

Check whether the paper roll is correctly installed and any paper roll
remains.
Error LED indicator is flashing
Power off the printer; after 10 seconds, power it back on. If the error LED
indicator turns on again even after turning the power back on, malfunction may
occurs. Contact your dealer or Posiflex’ technical service team.