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Troubleshooting 

RUBY-D716VG2AR User’s Manual 

5-5 

It  is  then  very  easy  to  find  out  which IRQ resource is ready for additional 
peripherals. If IRQ resource is not enough, please disable some devices listed above 
to release further IRQ numbers. 
 
 

5.3 FAQ 

 

Installation Problem 

 

Question: How to update the BIOS file of the RUBY-D716VG2AR? 

 

Answer: 

Please visit web site of the Portwell download center as below hyperlink and 
registeran account. 

http://www.portwell.com.tw/support/

 Input your User name 

and password to log in the download center. Select the "Search download" to input 
the keyword "RUBY-D716VG2AR". Find the "BIOS" page to download the ROM file 
and flash utility.   
 
Execute the zip file to root of the bootable USB Pen drive. 
Insert your bootable USB Pen drive in RUBY-D716VG2AR board and power-on. 
Input the "FPT /f XXXXX.ROM /BIOS" to start to update BIOS. (“XXXXX” is the file 
name of the ROM file.)   
 
Switch "Off" the Power Supply when you finished the update process. 
To short the JP1 2-3 jumper for 5 seconds then set back to normal. (Clear 
CMOS) 
 
Switch "ON" the Power Supply then press the "del" key to BIOS to load "Restore 
Defaults" then save them to exit. 
 
Note: 
Please visit our technical web site at http://www.portwell.com.tw 
For additional technical information, which is not covered in this manual, you can 
mail to [email protected] or to our sales for further assistance. Thank you. 

Содержание RUBY-D716VG2AR

Страница 1: ...RUBY D716VG2AR Industrial Motherboard ATX Board User s Manual Version 1 0 Copyright Portwell Inc 2013 All rights reserved All other brand names are registered trademarks of their respective owners...

Страница 2: ...e Single Board Computer 3 7 3 3 1 Chipset Component Driver 3 7 3 3 2 Intel HD Graphics Family 3 7 3 3 3 Intel PROSet Gigabit Ethernet Controlle 3 7 3 3 4 Audio Controller 3 8 3 3 5 Intel Active Manage...

Страница 3: ...ry and Compact Flash to get a safe installation and provides a programming guide of Watch Dog Timer function Chapter 4 BIOS Setup Information Specifies the meaning of each setup parameters how to get...

Страница 4: ...or which offers 22nm Hi K process technology with energy efficient architecture RUBY D716VG2AR adopts four channels DDR3 long DIMM up to 32GB Desktop solution is still popular in the market of DVR and...

Страница 5: ...eader z USB Interface Support Twelve USB ports four on rear I O USB3 0 and Eight on board header USB2 0 for internal devices z Audio Interface Connector for Mic In Line In and Line Out z Real Time Clo...

Страница 6: ...GA Driver Intel Haswell HD Graphics GT2 Version 9 17 10 2895 LAN Card Onboard Intel I217 LM I210 Gigabit Network Connection LAN Driver Intel I217 LM I210 Gigabit Network Connection Version 12 5 19 0 1...

Страница 7: ...System Overview RUBY D716VG2AR User s Manual 1 4 1 3 1 Mechanical Drawing...

Страница 8: ...System Overview RUBY D716VG2AR User s Manual 1 5...

Страница 9: ...System Overview RUBY D716VG2AR User s Manual 1 6 1 4 System Architecture All of details operating relations are shown in RUBY D716VG2AR System Block Diagram RUBY D716VG2AR System Block Diagram...

Страница 10: ...seful information related to hardware settings in this chapter 2 1 Jumper Setting For users to customize RUBY D716VG2AR s features In the following sections Short means covering a jumper cap over jump...

Страница 11: ...X AT mode PH2Px1 2 54mm JP6 GPIO Out Level PH3Px1 2 54mm JP8 PCI Express Bifurcation r Header2Px2 2 54mm JP11 COM Port6 mode Select Header11Px2 2mm Pin Assignments of Connectors JP1 Clear CMOS PIN No...

Страница 12: ...able 1 2 Open Disable JP5 ATX AT mode PIN No Signal Description 1 2 Short AT mode 1 2 Open ATX mode JP6 GPIO Out Level PIN No Signal Description 1 2 Short 5V 2 3 Short 3 3V JP8 PCI Express Bifurcation...

Страница 13: ...riple_AudioJack J4 USB 3 0 100M 1G Lan Connector LAN1 LAN WGI217LM RJ45 USB3 0x2 J5 USB 3 0 100M 1G Lan Connector LAN2 LAN WGI210AT RJ45 USB3 0x2 J6 Front Panel System Connector HEADER 8PX2 J7 ATX 4Pi...

Страница 14: ...FAN Power Connector Connector3Px1 2 54mm J6 Front Panel System Connector PIN No Signal Description PIN No Signal Description 1 PWR_LED 2 VCC 3 PWR_LED 4 N C 5 LAN1_ACT 6 N C 7 LAN1_LINK 8 BUZZER 9 LAN...

Страница 15: ...yboard Mouse Connector PIN No Signal Description PIN No Signal Description 1 Mouse Data 2 Keyboard Data 3 N C 4 N C 5 Ground 6 Ground 7 PS2 Power 8 PS2 Power 9 Mouse Clock 10 Keyboard Clock J11 GPIO P...

Страница 16: ...3 RXD Receive Data 4 RTS Request to Send 5 TXD Transmit Data 6 CTS Clear to Send 7 DTR Data Terminal Ready 8 RI Ring Indicator 9 GND Ground 10 N C J16 CPU FAN Power Connector PIN No Signal Descriptio...

Страница 17: ...GND1 2 TX 3 TX 4 GND2 5 RX 6 RX 7 GND3 J31 TPM Trusted Platform Module Connector PIN No Signal Description PIN No Signal Description 1 PCLK_TPM 2 Ground 3 LFRAME 4 N C 5 PLT_RST_N 6 LAD2 7 LAD3 8 LAD...

Страница 18: ...Description 1 3 3V 13 3 3V 2 3 3V 14 12V 3 Ground 15 Ground 4 5V 16 PS_ON 5 Ground 17 Ground 6 5V 18 Ground 7 Ground 19 Ground 8 ATX_PWROK 20 5V 9 5VSB 21 5V 10 12V1 22 5V 11 12V1 23 5V 12 3 3V 24 Gro...

Страница 19: ...s chapter provides the instructions to set up the system The additional information is enclosed to help you set up onboard devices 3 1 Intel Dual Core Quad Core processor LGA 1150 CPU Socket Pin1 corn...

Страница 20: ...emember to locate the alignment keys on the CPU socket of the motherboard and the notches on the CPU LGA 1150 CPU Installation Steps Before install the CPU please make sure to turn off the power first...

Страница 21: ...3 3 Remove the plastic cap on the CPU socket Before you install the CPU always cover it to protect the socket pin 4 After confirming the CPU direction for correct mating put down the CPU in the socket...

Страница 22: ...tallation RUBY D716VG2AR User s Manual 3 4 5 Make sure the CPU has been seated well into the socket If not take out the CPU and reinstall 6 Engage the load lever while pressing down lightly onto the l...

Страница 23: ...just supports Non ECC memory The maximum memory can be up to 32GB Memory clock and related settings can be detected by BIOS via SPD interface For system compatibility and stability do not use memory...

Страница 24: ...Installation RUBY D716VG2AR User s Manual 3 6 To insure the system stability please do not change any of DRAM parameters in BIOS setup to modify system the performance without acquired technical infor...

Страница 25: ...ily this chipset component driver in RUBY D716VG2AR CD title Moreover if using some old OS the driver may not be supported anymore We recommend to change the different OS to comply with this new chips...

Страница 26: ...MOS PIN No Signal Description 1 2 Short Normal Operation 2 3 Short Clear CMOS Contents 3 5 WDT Function The Watchdog Timer of motherboard consists of 8 bit programmable time out counter and a control...

Страница 27: ...tten in C language User can fill a non zero value into the Time out Value Register to enable refresh WDT System will be reset after the Time out Value to be counted down to zero Or user can directly f...

Страница 28: ...data int addr_HighByte addr_LowByte addr_HighByte address 8 0xFF addr_LowByte address 0xFF EC_WriteByte EC_IO_BASE 0x11 EC_WriteByte EC_IO_BASE 1 addr_HighByte EC_WriteByte EC_IO_BASE 0x10 EC_WriteByt...

Страница 29: ...C_IO_BASE 0x10 EC_WriteByte EC_IO_BASE 1 addr_LowByte EC_WriteByte EC_IO_BASE 0x12 return EC_ReadByte EC_IO_BASE 1 void ec_wdt_trigger EC_SetRamByte 0x308 0x05 WDT Counter EC_SetRamByte 0x306 0x01 WDT...

Страница 30: ...o not short the Pin 9 and Pin 10 of the J11 The control for the GPIO signals is handled through a separate 1 byte I O space J11 General Purpose I O Connector PIN No Signal Description PIN No Signal De...

Страница 31: ...c void EC_WriteByte unsigned char index unsigned char data outportb EC_BASE index delay 2 outportb EC_BASE 1 data delay 2 Function to read value to SMFI via LPC static unsigned char EC_ReadByte unsign...

Страница 32: ...C_IO_BASE 1 addr_HighByte EC_WriteByte EC_IO_BASE 0x10 EC_WriteByte EC_IO_BASE 1 addr_LowByte EC_WriteByte EC_IO_BASE 0x12 return EC_ReadByte EC_IO_BASE 1 GPIO controll function int gpio_setpindirecti...

Страница 33: ...0 EC_SetRamByte EC_PIN2_CTL_ADDR tmp else tmp EC_GetRamByte EC_PIN2_CTL_ADDR tmp 0x40 tmp 0x80 EC_SetRamByte EC_PIN2_CTL_ADDR tmp break case 3 if io_direction tmp EC_GetRamByte EC_PIN3_CTL_ADDR tmp 0x...

Страница 34: ...e EC_PIN4_CTL_ADDR tmp 0x40 tmp 0x80 EC_SetRamByte EC_PIN4_CTL_ADDR tmp break case 5 if io_direction tmp EC_GetRamByte EC_PIN5_CTL_ADDR tmp 0x84 tmp 0x40 EC_SetRamByte EC_PIN5_CTL_ADDR tmp else tmp EC...

Страница 35: ...yte EC_PIN6_CTL_ADDR tmp break case 7 if io_direction tmp EC_GetRamByte EC_PIN7_CTL_ADDR tmp 0x84 tmp 0x40 EC_SetRamByte EC_PIN7_CTL_ADDR tmp else tmp EC_GetRamByte EC_PIN7_CTL_ADDR tmp 0x40 tmp 0x80...

Страница 36: ...r io_direction unsigned char data int i for i 0 i 8 i gpio_setpindirection gpio_set i 1 io_direction 0x01 i return 0 int gpio_readpindirection int pin_num unsigned char io_direction unsigned char data...

Страница 37: ...else printf unknown GPIO pin direction in EC n break case 4 tmp EC_GetRamByte EC_PIN4_CTL_ADDR if tmp 0x80 io_direction 1 else if tmp 0x40 io_direction 0 else printf unknown GPIO pin direction in EC n...

Страница 38: ...break case 8 tmp EC_GetRamByte EC_PIN8_CTL_ADDR if tmp 0x80 io_direction 1 else if tmp 0x40 io_direction 0 else printf unknown GPIO pin direction in EC n break default printf unsupport pin number when...

Страница 39: ...tmp EC_GetRamByte EC_PIN1_VALUE_ADDR if tmp 0x10 means high value 1 else value 0 break case 2 tmp EC_GetRamByte EC_PIN2_VALUE_ADDR if tmp 0x40 means high value 1 else value 0 break case 3 tmp EC_GetR...

Страница 40: ...etRamByte EC_PIN7_VALUE_ADDR if tmp 0x02 value 1 else value 0 break case 8 tmp EC_GetRamByte EC_PIN8_VALUE_ADDR if tmp 0x04 value 1 else value 0 break default printf invalid pin number when reading fr...

Страница 41: ...Byte EC_PIN1_VALUE_ADDR tmp EC_Bit0 EC_SetRamByte EC_PIN1_VALUE_ADDR tmp else tmp EC_GetRamByte EC_PIN1_VALUE_ADDR tmp EC_Bit0 EC_SetRamByte EC_PIN1_VALUE_ADDR tmp break case 2 if value tmp EC_GetRamB...

Страница 42: ...ADDR tmp EC_Bit2 EC_SetRamByte EC_PIN3_VALUE_ADDR tmp break case 4 if value tmp EC_GetRamByte EC_PIN4_VALUE_ADDR tmp EC_Bit3 EC_SetRamByte EC_PIN4_VALUE_ADDR tmp else tmp EC_GetRamByte EC_PIN4_VALUE_A...

Страница 43: ...mByte EC_PIN6_VALUE_ADDR tmp EC_Bit5 EC_SetRamByte EC_PIN6_VALUE_ADDR tmp else tmp EC_GetRamByte EC_PIN6_VALUE_ADDR tmp EC_Bit5 EC_SetRamByte EC_PIN6_VALUE_ADDR tmp break case 7 if value tmp EC_GetRam...

Страница 44: ...eak default printf invalid pin number when writing to gpio n return 1 return 0 int gpio_write unsigned char value unsigned char data int i for i 0 i 8 i gpio_writepin 2 i 1 value 0x01 i return 0 int m...

Страница 45: ...00 gpio_readpin 5 d2 delay 2 if d2 0 printf GPIO 1 GPIO 5 test PASS pull low n else printf GPIO 1 GPIO 5 test FAIL pull high n gpio_readpin 6 d2 delay 2 if d2 0 printf GPIO 2 GPIO 6 test PASS pull low...

Страница 46: ...pt the user to enter the SETUP program Some errors are significant enough to abort the start up 4 1 Entering Setup Launch System Setup Power on the computer and the system will start POST Power On Sel...

Страница 47: ...al 4 2 4 2 Main Use this menu for basic system configurations such as time date etc System Date The date format is Day Month Date Year Use or to configure system Date System Time The time format is Ho...

Страница 48: ...BIOS Setup Information RUBY D716VG2AR User s Manual 4 3 4 3 Configuration Use this menu to set up the items of special enhanced features...

Страница 49: ...able quick boot Choices Disabled Enabled Diagnostic Splash Screen If you select Enabled the diagnostic splash screen always displays during boot If you select Disabled the diagnostic splash screen doe...

Страница 50: ...r s Manual 4 5 Allow Hotkey in S4 resume Enable hotkey detection when system resuming from Hibernate state Choices Disabled Enabled UEFI Boot Enable the UEFI boot Choices Disabled Enabled PCI PCIE Con...

Страница 51: ...al 4 6 Processor PCI Express Configuration FEG0 PEG0 Gen X Configure PFG0 B0 D0 F0 Speed Choices Gen1 Gen2 Gen3 FEG1 PEG1 Gen X Configure PFG1 B0 D0 F1 Speed Choices Gen1 Gen2 Gen3 FEG2 PEG2 Gen X Con...

Страница 52: ...tup Information RUBY D716VG2AR User s Manual 4 7 ICH PCI Express Configuration DMI Link ASPM Control The control of active state Power Management on both NB side of the DMI Link Choices Disabled L0s L...

Страница 53: ...s root port Choices Disabled Enabled PCIe Speed Select PCIe Speed to Gen1 or Gen2 Choices Auto Gen1 Gen2 ASPM Control PCIe Active State Power Management settings Choices Disabled L0S L1 L0S And L1 Aut...

Страница 54: ...r Reporting Enable Disable Choices Disabled Enabled SEFE Root PCI Express System Error on Fatal Error Enable Disable Choices Disabled Enabled SENFE Root PCI Express System Error on Non Fatal Error Ena...

Страница 55: ...re applied after a power failure Choices Power Off Power On Last State SLP_S4 Assertion stretch Enable Choices Disabled Enabled Wake system with Fixed Time Enable or disable system wake on alarm even...

Страница 56: ...for Hyper Threading Technology and Disabled for other OS OS not optimized for Hyper Threading Technology When Disabled only one Choices Disabled Enabled Active Processor Cores Select the number of ph...

Страница 57: ...Turbo Mode Choices Disabled Enabled C States Choices Disabled Enabled VT x When enabled a VWM can utilize the additional hardware capabilities provided by Vanderpool Technology Choices Disabled Enable...

Страница 58: ...Enabled Wake on LAN Enabled Disabled Wake on LAN Function Choices Disabled Enabled LAN Boot ROM Control LAN Boot ROM PXE function Choices Disabled Enabled LAN4 Enabled Disabled LAN4 Choices Disabled...

Страница 59: ...hoices Disabled Enabled NB PCIe Configuration Config NB PCI Express Settings Always Enable PEG To Enable the PEG Slot Choices Disabled Enabled PEG ASPM Control ASPM Support for the PEG Device This has...

Страница 60: ...Max TOLUD Maximum Value of TOLUD Dynamic assignment would adjust TOLUD automatically based on largest MMIO length of installed graphic controller Choices 1GB 1 25GB 1 5GB 1 75GB 2GB 2 25GB 2 5GB 2 75G...

Страница 61: ...BIOS Setup Information RUBY D716VG2AR User s Manual 4 16 SB Azalia Config SB Azalia Config Parameters Azalia Control Detection of the Azalia device Choices Disabled Enabled...

Страница 62: ...hould be Primary Display Or select SG for Switchable Gfx Choices Auto IGFX PEG Internal Graphics Keep IGD Enabled Based on the setup options Choices Auto Disabled Enabled Aperture Size Select the Aper...

Страница 63: ...ices VBIOS Default CRT DVI HDMI SATA Configuration Configure SATA controller and view detected HDD Information SATA Controller s Determines how SATA controllers s operate Choices Disabled Enabled Laun...

Страница 64: ...Choices Disabled Enabled Hot Plug Designates this port as Hot Pluggable Choices Disabled Enabled External Port External SATA Support Choices Disabled Enabled SATA Device Type Select Solid State Drive...

Страница 65: ...USB support AUTO option disables legacy support if no USB devices are connected DISABLE option will keep USB devices available only for EFI applications Choices Enabled Disabled PCH USB Configuration...

Страница 66: ...ME Configuration Configure Management Engine Technology Parameters Intel R ME Enable Disable Intel R Management Engine Choices Enabled Disabled fTPM Switch Selection Selects the desired fTPM solution...

Страница 67: ...PC Super IO Serial Port 1 10 Choices Disabled 2E8 IRQ4 2F8 IRQ3 4E0 IRQ10 4E8 IRQ10 4F0 IRQ10 4F8 IRQ10 3E0 IRQ11 3E8 IRQ11 3F0 IRQ11 3F8 IRQ11 COM2 Configuration Select Com2 Configuration Choices RS...

Страница 68: ...BIOS Setup Information RUBY D716VG2AR User s Manual 4 23 Hardware Monitor Provide on board sensor reading information Show only...

Страница 69: ...BIOS Setup Information RUBY D716VG2AR User s Manual 4 24 CPU Fan Feature CPU System Fan Control Smart Fan Control Choices Enabled Disabled...

Страница 70: ...nformation RUBY D716VG2AR User s Manual 4 25 Serial Port Console Configuration Configure console redirection on serial port Console Redirection Control Console Redirection enable disable Choices Enabl...

Страница 71: ...BIOS Setup Information RUBY D716VG2AR User s Manual 4 26 SMBIOS Event Log Clears SMBIOS events Choices Enter...

Страница 72: ...when entering the BIOS setup program Set Supervisor Password Set or clear the Supervisor account s password Supervisor Hint String Press Enter to type Supervisor Hint String Set User Password Set or...

Страница 73: ...28 4 5 Boot Use this menu to specify the priority of boot devices Boot Priority Order Keys used to view or configure devices and arrows Select a device and move the device up or down Shift 1 enabled o...

Страница 74: ...atically Exit Discarding Changes Equal to ESC never save changes then exit setup configure driver Load Setup Defaults Equal to F9 Load standard default values Load Optimized Defaults Load settings for...

Страница 75: ...s been addressed in Chapter 2 this chapter will focus on system integration issues in terms of BIOS setting and OS diagnostics 5 1 Hardware Quick Installation ATX Power Setting RUBY D716VG2AR supports...

Страница 76: ...on DVI D function doesn t support DVI I function device power cables ATX accessories are good examples that deserve attention With no assurance of properly and correctly accommodating these modules a...

Страница 77: ...BIOS settings Make sure certain items are set as they should be These include the COM1 COM2 ports USB ports external cache on board VGA and Ethernet It is also very common that users would like to di...

Страница 78: ...Troubleshooting RUBY D716VG2AR User s Manual 5 4...

Страница 79: ...Y D716VG2AR Find the BIOS page to download the ROM file and flash utility Execute the zip file to root of the bootable USB Pen drive Insert your bootable USB Pen drive in RUBY D716VG2AR board and powe...

Страница 80: ...ea 0040 004F 0 3K BIOS Data Area 0050 006F 0 5K System Data 0070 0548 19K DOS 0549 0FC2 41K Program Area 0FC3 9AFF 556K Available 9B00 9CFF 8K Unused First Meg Conventional memory end at 628K 9D00 9DF...

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