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ONE YEAR LIMITED WARRANTY
Populo warrants that all new Populo electric scooters and main components are warranted to the original against manufacturing defects in
materials and/or workmanship for a maximum period of one (1) year from the date of original retail purchase. (This warranty does not apply to
the consumable parts such as tire, brakes, seal ring or other mechanical components of the scooter etc.)
Battery is not charged, or control
panel is damaged
Charger damaged
Brake caliper or rotor misalignment
Electrical connection
Scooter would not
power on
Battery not charging
Brake makes noise
Lights don't turn on
1. Make sure the battery is charged.
2. Press and hold the power button for 2 seconds to turn on.
3. Replace the control panel.
Ensure the charger is connected to an electrical outlet that is turned on.
Check if the LED indicator on the charger works.
Check if the brake rotor is misaligned.
Check if the wire connections are good, firmly plugged in, and free of
contamination or grit.
1. If the scooter has been charged by any other chargers than original charger Populo supplied.
2. If the scooter show signs of damage or defects caused by or resulting from abuse, accident, alterations.
3. Failure to use or perform maintenance the scooter as set out within the user manual.
4. If the scooter is disassembled or tampered with in any way.
WARNING
:
The following actions will result in the warranty becoming void.
Any questions, please contact our customer service center: [email protected]