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TROUBLE SHOOTING GUIDE
If the Pump and Motor runs but there is little or no water flow, the
following conditions may apply:-

1. Check to see if the Filter needs cleaning or is blocked - refer to

Filter Instruction Manual.

2. Pump is not primed - re-prime as per instructions in “Starting 

Pump”.

3. Air leaks in suction lines - Check for air bubbles under Clear Lid and

tighten. Check all pipes and connections and repair if necessary.

4. Water on ground under the Pump and Motor usually indicates a

damaged Pump Shaft Seal - this should be repaired immediately
or further damage may occur.

5. Pump unable to draw water from the pool - check that Valves to the

Pump are fully open and that the water level is correct in the pool.

6. Blockages - Check Strainer Basket and Pool Skimmer Basket

are free of obstruction. If a blockage is suspected inside the
Pump or in the Pipework the advice of your pool service
technician should be sought.

If the motor does not run, the problem could be that:-

1. Power not connected - Check power point by plugging in a

portable appliance to ensure power is available. Also check
Fuses and Main Power Supply Switch.

2. Overload tripped - Poolrite Motors incorporate an Internal

Switch that will reset automatically after the Motor has cooled.

3. Blockage preventing Pump from rotating.

4. Motor fused or “burnt out” - “burning” smell evident - replacement

may be required.

Warning

The Pump Motor is an electrical device and as such should not be
disassembled or serviced by anyone other than an authorised
Poolrite Service Technician or qualified Electricial Service Company.

This appliance is not intended for use by young children or infirm
persons unless they have been adequately supervised by a
responsible person to ensure that they can use the appliance 
safely.

Young children should be supervised to ensure that they do not play
with the appliance.

Also, any other problems that cannot be corrected by routine maintenance
should be attended to by an experienced Pool Service Technician.

OPERATING INSTRUCTIONS

STARTING PUMP
Before switching the pump ON check that all Pipework is properly
sealed and that the pool water is at the recommended level (check
with your Pool Builder).

1.

First prime the Pump by removing the Clear Lid by loosening
the Clamp Knobs and allowing them to swing aside.
Fill the Strainer Pot with water to the Suction Port. Replace the
Lid ensuring that it is sealed on the Gasket properly. Do not
overtighten the Clamp Knobs.

2.

Connect to power supply and switch ON.

3.

Allow Pump to run discharging the water back to the pool.

4.

If flow is not established within approximately 1 minute, switch
off the Pump and repeat procedure. Continued failure to prime
may indicate an air leak in the suction line which should be
rectified.

ROUTINE MAINTENANCE
The Strainer Basket should be inspected frequently through the
Clear Lid and emptied as follows when a build-up of rubbish is
evident.

1.

Switch off Pump.

2.

Remove Clear Lid.

3.

Remove Strainer Basket.

4.

Empty accumulated rubbish and hose Strainer Basket clean.

5.

Replace Strainer Basket.

6.

If Strainer Pot has emptied of water, repeat steps in “Starting
the Pump”.

WATER LEAKS
7.

Water leaking from under the Pump and Motor should be
attended to immediately as this would indicate a failure of the
Pump Shaft Seal. If this seal is not immediately replaced
damage may occur.

8.

Pool water leaking onto the pump motor from associated
plumbing should be attended to immediately before damage
occurs.

MOTOR NOISE
9.

If the Pump Motor starts to get “noisy” the Motor should be
checked by a Pool Technician to ascertain whether the Motor
Bearings need replacement. This should be attended to
immediately as Bearing failure may cause Motor burn out.

LARGE AIR BUBBLES UNDER THE STRAINER POT LID
10. Check the Gasket under the Clear Lid and check the pipe

connection to the Suction Port at the front of the Pump to make
sure it is tight - do not overtighten.

CHEMICAL BALANCE GUIDE
11. The unit is designed to be used for Spa or Swimming Pool

water, balanced in accordance with Langlier Saturation Index, 
with a pH level of 7.0 to 8.0 and is regularly treated with a
chlorine Sanitising agent, the level not exceeding 3 PPM.

INSTALLATION INSTRUCTIONS
The “Quietline” Pump has been designed to work with a variety of
filter types including Sand, Cartridge and Diatomaceous Earth.
The installation of the Quietline Pump should be carried out by an
experienced Pool Plumbing, Pump and Filter Installer.

LOCATION
1. Install at a distance no more than 12 metres from the Pool or

Spa and no more than 1 metre above water level or 1 metre
below water level. If the pool is to be installed outside these
parameters, seek the advice of your local Poolrite Distributor.

2. The Pump should be placed on a secure and level concrete or

similar base 600 x 300mm in size (Pump only) and should be
placed in a location that cannot be flooded by storm water or by
accidental immersion.

3. The rear of the Motor should be no closer than 150mm from a

wall, fence or any other barrier to allow for adequate airflow to
cool the Motor.

PIPE CONNECTION
4. The Suction and Discharge Ports are provided with Union

Adaptors for quick disconnection. These connectors will accept 
either 40mm or 50mm PVC pipe and should be joined to the
pipe with PVC Solvent Cement. Suction lines should be no smaller
than as follows:-

Pump Model

Max Suction Line Length

Min. PVC
pipe size

SQI 400

12m

50mm

SQI 500

12m

50mm

SQI 600

12m

50mm

SQI 700

12m

2 x 50mm

Discharge pipe should be no smaller than 40mm for Pump sizes
SQI 400, SQI 500 and SQI 600. Pump SQI 700 should use 50mm
pipe.

When installed below water level, Shut-off Valves should be fitted to
the Suction and Discharge Lines which should be free from air
leaks. The discharge from the Pump Outlet should be connected to
the Inlet of the Filter and the Suction Port connected to the
Skimmer Box or Suction Outlet from the Pool or Spa.

WEATHER PROTECTION
5. The Quietline Pump is completely Weatherproof and therefore

no enclosure is necessary. However should it be desirable to
install the Pump in an enclosure, the enclosure must have both
a ventilation inlet and outlet opening to allow cooling airflow
around the Pump Motor. Each opening should be at least
200 sq cm in area as close as practicable to the Pump.

POWER CONNECTION
6. The Quietline Pump is designed to be connected to a nominal 

240 volt 50Hz power supply and is supplied with a 1.8 metre
lead and 3 Pin Plug. A Weatherproof 3 Pin Power Point should 
be fitted by an electrician in a dry place, shielded from pool 
water splash over.

EXTENSION LEADS ARE NOT RECOMMENDED FOR USE
WITH THIS EQUIPMENT BECAUSE THEY ARE UNSAFE IN
AND AROUND THE POOL ZONE.

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