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Should you encounter any problems, contact the Customer Service at (888) 919-0070 from 8 AM to 5 PM Mon. thru Fri.

EST. Extended operating days and hours during peak season requirements.

Should you encounter any problems, contact the Customer Service at (888) 919-0070 from 8 AM to 5 PM Mon. thru Fri.

EST. Extended operating days and hours during peak season requirements.

A. First, unplug (turn off) the Power Filter. Then remove the Lock Top (11) by turning it counter clockwise. Remove 

the Strainer Basket (10) and the Filter Cartridge (9).

B. The filter cartridge can be cleansed of coarse dirt and debris by pressure washing inside and out with a garden 

hose, making sure to wash between all pleats. Fine particles of dirt are more easily removed from the filter pleats 
when the cartridge is dry. Therefore, after hosing the cartridge, allow the filter to dry and CAREFULLY BRUSH, but 
do not scrub the pleated surface areas. Cleaning and scrubbing a filter too vigorously will also wear out the 
cartridge much faster than if it is simply hosed off correctly.

C. Suntan oils, body oils, and algae can form a coating on the filter pleats which may not be thoroughly removed by 

hosing. Such films of oils and/or algae will rapidly clog up the filters’ pores, greatly reducing filtration. Therefore, it 
is imperative to remove such materials from the filter element as soon as possible. To remove oils, we recom-
mend soaking the cartridge in a solution of 1 pound of trisodium phosphate (or any other strong detergent) to 

5 gallons of water for up to 12 hours. Trisodium phosphate is available in many supermarkets, hardware stores, 
or janitorial supply stores. After the oils have been removed, rinse the filter cartridge to remove any dirt. If algae is 
a problem, add 1/2 pint of pool chlorine or 1 pint of liquid household bleach to the cleaning solution, 1 hour 
before removing the filter cartridge from the solution. Thoroughly rinse the filter cartridge before replacing it in 
the filter case. Check the pool chemistry to determine the cause of algae growth.

D. Excessive calcium and/or mineral deposits may build up on a filter cartridge and should be handled differently. 

Contact your local pool supply store to ask about additional filter cartridge cleaners or treatment for calcium or 
mineral deposits. Check pool chemistry for high pH or alkalinity; this may cause a calcium or mineral build-up. 
Now is a good time to put chlorine tablets into the Filter (9) if necessary.

E. A spare “stand-by” Filter Cartridge is an excellent investment. It provides a convenient way to continue filtration 

of your pool while cleaning or replacing a dirty Filter Cartridge. Also, a well-maintained, clean cartridge assures 
you that your filter will always be ready to operate at peak efficiency.

5  POOL MAINTENANCE

A. Check and adjust pH and chlorine levels daily using required chemicals. See “POOL WATER CARE”, below.
B. Check filter output daily. If flow is reduced, see Symptom 2 in “TROUBLE SHOOTING GUIDE”, page #6.
C. Check filter for leaks. If a leak is found, see Symptom 4 in “TROUBLE SHOOTING GUIDE”, page 6.
D. Check seams in pool periodically. Minor repairs may be made with the patch kit (supplied with pool). Additional 

patches are available from Polygroup or your local pool supply store.

*  Most pool supply stores will test your pool water for free and advise you of what chemicals you need, and the 

correct amount to use for your pool. You will need to tell them the pool capacity in gallons.

G. IMPORTANT - We cannot over-stress the importance of proper and adequate daily chemical treatment. Chlorine 

and pH levels must be maintained at all times. PUMP AND FILTER ALONE WILL NOT PREVENT ALGAE FROM 

GROWING IN POOL WATER; THIS CAN ONLY BE DONE BY MAINTAINING PROPER CHLORINE AND pH 

LEVELS AT ALL TIMES.

    .   Maintain pH level between 7.3 and 7.8.
    .   Maintain chlorine level between 1.0 and 1.6 ppm (parts per million).
    .   Superchlorinate your pool at least every other week.

A.  The following items are required and readily available from your local pool supply store:
    . TEST KIT - Used to check chlorine and pH levels.
    . 1” CHLORINE TABLETS - Used to disinfect pool water and help control the growth of algae.
    . pH CONTROL CHEMICALS - Used to adjust pH levels Up (Soda Ash) or Down (Acid).
    . ALGAECIDES - Used to eliminate algae.
    . SUPERCHLORINATOR - Used to destroy combined chlorine, ammonia, nitrogen, and organic compounds.
    . LEAF NET with handle - Used to remove leaves, trash, insects, etc. from pool.
    . CHLORINE DISPENSER (Supplied with Filter) - Used to dispense 1” chlorine tablets ONLY.
B. Use test kit daily to check pH and chlorine levels. Adjust accordingly using the required chemicals.
     NOTE: Excessive levels of chlorine or low pH levels will damage pool liner.
C.  The pool can be cleaned using a garden hose powered vacuum from Polygroup or a pool supply store.
D. Using a foot bath near the pool to wash off your feet prior to entering the pool will assist in keeping the pool 

clean.

E. Well water often presents special problems with water chemistry. If you must use well water, take a sample to 

your local pool chemical supplier for analysis before adding ANY chemicals.

F. Use the gallons for your pool to calculate the amount of chemicals you will need to correct the pool water based 

on the gallons of water in your pool. 

     NOTE: It is recommended to use a 5 gallon bucket of water to mix and dissolve your chemicals and then apply-

ing directly to the pool water. Follow manufacturers label directions on all chemicals.

NOTE:

A. Hot weather/heavy use may require pH and chlorine levels to be maintained on the upper side of the scale and 

superchlorination of the pool every week.

B. Using a pool cover and/or solar cover will assist in maintaining your pH and chlorine levels by reducing the 

amount of evaporation from your pool.

SYMPTOM

PROBLEM

POSSIBLE SOLUTION

1  Motor fails to start or

A  Unit Not Plugged In

A  Unit must be plugged into a 3-wire grounded outlet.

kicks on and off.

B  GFCI Breaker Tripped  

B  Reset circuit breaker.  If problem persists, have an electrician check circuit.

C  Low Voltage

C  Check line voltage - must be 105 to 125 AC volts.

2  No flow or low flow

A  Low Water Level

A  Water level must be within 1” above or below the center line of the Power Filter Inlet

through return hose

opening.

B  Inlet / Discharge Clogged B  Check for obstructions at strainer basket and in return hose.

C  Filter Dirty

C  Clean (see page #5) or replace cartridge.  Spare cartridges make service more convenient.

3  Filter is not cleaning pool A  Chlorine Level

A  Maintain chlorine level between 1.0 and 1.6 ppm

(water cloudy, green, etc.) B  Filter Dirty

B  Clean (see page #5) or replace cartridge.  Spare cartridges make service more convenient.

C  pH Level

C  Maintain pH Level between 7.3 and 7.8.

D  Cartridge Damaged

D  Check cartridge for damage and/or holes.  Replace if damaged.

E  Low Water Flow

E  Check for obstructions at strainer basket and in return hose.

F  Other Chemicals Required F  Have water tested at pool supply store.  It may be necessary to add other chemicals

due to varying water quality in different localities.

G  Pool Water Very Dirty

G  Run pump more often, but never when pool is in use.  Clean filter more often.

4  Water Leakage 

A  Return Hose

A  Adjust hose clamps (14) on cuff, check O-Ring (12) and retighten.  Check hose for any 

holes or cracks. Replace if needed.  See page #3.   

B  Pump to Volute Housing

  

B  Tighten screws.

C  Volute Housing to Filter

  

C  Check Volute Housing O-Ring for damage. 

PROBLEMS: Should you encounter any problems, contact the Customer Service at (888) 919-0070. 

 Extended operating days and hours during peak season requirements.

4  FILTER CARTRIDGE CLEANING INSTRUCTIONS

7   TROUBLE SHOOTING GUIDE

NOTE:
When Pump needs servicing or working on Return Hose (13), turn off power and install the Service Plug 
(29) into Pool Wall Fitting (15) after removing Locking Ring (21) and Diverter Fitting (20). Also install a 
Service Plug (29) into center hole of the Skimmer Canister (8) after removing the Pump Retaining Nut (7). 
See FIG. 1. When service is complete remove both Service Plugs (29) reversing the procedures above.

DISCONNECT ELECTRICAL CORD BEFORE TROUBLESHOOTING FILTER

6  POOL WATER CARE

CAUTION - 

Concentrated chlorine levels and low pH levels will damage pool.  You must follow the 

instructions for the pool chemicals you use, as to quantity and recommended usage.

NEVER drop lumps or pellets of chemicals in pool; this may present a hazard to swimmers and/or damage your 
liner.

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