Forward a Call:
To enable auto call forwarding, press
Forward
from
Home
or
Lines
view. Select a
Forwarding Type (Always, Busy, No
Answer)
. Enter a forwarding number and
Enable
.
To disable call forwarding, press
Forward
from
Home
or
Lines
view. Select a
Forwarding Type
. Press
Disable
.
To enable per-call forwarding, while the phone is ringing, press
Forward
. Enter the forwarding number and
Forward
.
Park a Call:
Call Park is used to place an active call on hold at one
extension and pick it up at a different extension.
To Park a call, press the appropriate
Park
soft key.
To retrieve a parked call, press the appropriate line or soft key.
Place a Conference Call:
Call a contact. After the call connects, press
More > Confrnc
.
Dial and connect to another contact. Press
Confrnc
.
From
Lines
or
Calls
view, use the following options:
• Hold
to hold the conference.
• End Call
to remove yourself from the call but keep the
other participants connected.
• Manage
to manage each participant (if available).
• Split
to end the conference and hold all participants.
For an Active call and a Held call, select the
Join
soft key. For
an Active call and
multiple
held calls, select a Held call
> Join
.
Enter Data:
Use the dialpad keys to enter information, e.g.,
Contacts
.
• Press a key repeatedly to view the characters. Stop when
the desired character is displayed.
• To enter numbers, or characters in uppercase, lowercase or
title case, select
Encoding
or
Mode
and ABC, abc or Abc.
• For special characters, press
Encoding
and the
1
,
*
,
0
and
#
keys for the special characters.
• To backspace, press
.
Contact Directory:
From
Home
view, select
Directories > Contact Directory
.
To view a specific Contact, press
Search
. Enter the search
criteria
>
Search
.
Add Contacts to the Directory:
From the phone’s Contact Directory, press
Add
. Enter the
Contact’s information
>
Save
.
To make a Contact a
Favorite
, enter a Favorite Index number.
Note:
Contact information will be lost if the phone is rebooted.
Dial, Edit or Delete a Contact:
From the Contact Directory, highlight/select the Contact and use
one
of the options below:
• To dial a Contact, press
Dial
.
• To edit a Contact, press
Info
, press
Edit
, update the
Contact’s information and
Save
.
• To delete a Contact, press
Info > Delete
and
Yes
to confirm.
Note:
A star
indicates a Favorite.
Favorites:
Favorites
are Contacts called most often. They display in the
Favorites
list. A smaller number of Favorites displays in
Lines
view.
To make a Contact a Favorite, navigate to the Contact Directory
and select the Contact. Select
Add
or
Add to Favorites
. Press
Yes
to confirm.
View the Favorites List:
From
Home
view, select either
New Call > Directory >
Favorites
or
Directory > Favorites
.
Dial a Favorite:
From the
Favorites
list, highlight the
Favorite >
Dial
.
Recent Calls:
To view the
Recent Calls
list from
Home
view, select
Directories
> Recent Calls
. The various icons indicate the types of calls
(Placed, Received, Missed, Private).
To
Sort
the list by Name or Time in Ascending /Descending order,
select:
Directories > Recent Calls > More > Sort
.
Use the appropriate arrow key to view the
Recent Calls
type:
• Right arrow
automatically dials the number.
• Left arrow
returns to the Directory.
• Up/Down arrow
to select previous/next call.
Recent Calls Options:
From the
Recent Calls
screen the following options are
available. From the list, select a call record and press:
• Info > Save
to add it to the Contact Directory.
• Info > Edit/Dial
to edit the number and
Dial
.
• Info > More > Delete
to remove a call.
• More > Sort
to sort the calls.
• More > Clear
to empty the list.
• Type
to display only certain calls.
Voice Mail:
From
Home
view, select
. Enter the password and follow the
prompts.
Mute the Microphone:
During a call, press
to prevent a party from hearing you.
To disable
Mute
, press
.
Do Not Disturb (DND):
When
Do Not Disturb
is enabled, the phone does not ring and
incoming calls go to voice mail.
From
Home
or
Lines
view, press
DND
. The
icon displays in
the status bar for the appropriate Line key.
To disable
Do Not Disturb
, press
DND
.
Adjust the Volume:
To change call volume during a call, press
.
To change the ringer volume when the phone is idle or ringing,
press
.
Update Ringtones:
To change the incoming call ringtone, select
Settings
from
Home
view. Press
Basic >
Ring Type
. Select the desired
ringtone.
To set a ringtone for a Contact, navigate to the Contact
Directory and select the Contact. Press
Info > Edit
.
Update the
Contact’s ring type. Press
Save
.
Polycom
®
VVX
®
301 and VVX 311