Proprietary and Confidential
8
Effective July 10, 2019.
Polycom VVX 300 Series
Basic Phone Functions continued
Press the
Split
soft key.
Let your current caller know that you
will be placing them on hold.
Both lines are now on hold. Choose
which line you want to talk with by
scrolling to highlight the number on
the screen. Press the
Resume
soft
key to talk.
Answer the new call by pressing the
Answer
soft key and your original
caller will automatically be placed on
hold.
Keep in mind the other line will be on
hold until the caller hangs up, or you
highlight that number and bring them
back on-line as a single caller.
Once you have reconnected to one
of the callers you have the usual soft
key options for that line.
You can then place the new caller on
Hold, if desired, by pressing the
Hold
soft key.
Split a 3 Way Conference Call
Call Waiting
You can “split” the call to end the conference which allows you to talk to each line separately.
When you are on a call and a new call comes in that you need to answer:
When you hang up or press
End
Call
on the second call, you will
be reconnected to the first call
automatically.