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Release Notes 
ViaVideo 5.1 

 

TCP 389 

 

3.  Use the following command to configure conduits or access points: 

conduit permit tcp host 255.255.255.255 eq port any 

Where 255.255.255.255 is the external IP address of the endpoint. 

4.  If an endpoint receives inbound video calls from outside the LAN, use the 

following command to create a static connection for each internal endpoint: 

static (inside,outside) xxx.xxx.xxx.xxx iii.iii.iii.iii netmask 255.255.255.255 0 0 

Use call rates of 256K or higher when using a Pix firewall.  Calls at lower rates may 
experience one-way audio. 

Global Management System 

 

 

 

 

 

 

 

GMS managers may notice incorrect caller ID listed under the Call Status tab in the GMS 
manager.  This occurs when a ViaVideo is in a videoconference call with a ViewStation 
FX. 

MC8000 

ViaVideo users may notice an “Audio Only” icon in the PIP window when a call is 
received from an MC8000.  This is an interoperability issue with the MC8000. 

MGC100 

ViaVideo 5.0 does not support sending snapshots when in a conference call with a 
MGC100 using H.261 protocols.  To correct: Reestablish call using H.263 protocols. 

Users may experience ghosting and freezing image video when in a videoconference call 
with an MGC100 bridge running software version 5.0.  MGC version v5.1 addresses this 
issue. 

Microsoft ISA Firewall 

Microsoft ISA firewall does not work with videoconferencing systems. Please contact 
Microsoft about this issue.  

Microsoft NAT MN-100 

When you use this version with the Microsoft NAT MN-100, setting the NAT to use 
Application Port Forwarding results in frozen video. To avoid this problem, you must 
configure the NAT to use Persistent Port Forwarding. 

PathNavigator  

Users may experience an audio screech when in a Conference on Demand call.  This is 
caused when one or more of the conference parties are placed on mute. To correct, users 
should un-mute the far sites. 

T.120 is not supported in a Conference on Demand call.   

Users may experience poor video quality when only one endpoint is using PathNavigator 
5.0.  Use one of the following options to correct: 

• 

Register both end points with PathNavigator 5.0. 

• 

De-select PathNavigator and re-establish the call. 

Sony 1600PCS 

Users will experience an audio only call when connecting to a Sony 1600PCS 
videoconferencing system. 

rel_vv510.doc 

updated 10.14.2003

 

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Содержание ViaVideoII

Страница 1: ...together or separately Support for saving to the directory calls dialed using an E 164 address and calls dialed through a gateway Improved directory searching The directory s search feature now returns all directory entries with words that start with the search criteria Previously the search returned only those entries whose first word started with the search criteria Faster directory look up Impr...

Страница 2: ...rofiles Home Office Travel We ve made videoconferencing for travelers much easier with customizable location profiles ViaVideo now provides location profiles that allow you to set up and save network characteristics for Home Office and Travel use You only have to set up your location profiles once After that every time you start the ViaVideo program simply select which of the three location profil...

Страница 3: ...sf files The asf file format can be played by all recent versions of MediaPlayer and RealPlayer In addition asf files are usually about a quarter of the size of a corresponding avi file with no loss in video quality Enhanced Help Features To make ViaVideo even easier to use we ve developed What s This Help for all of the interface items If you need more information about an interface option click ...

Страница 4: ...bers that you can use to test your videoconferencing system Installing ViaVideo 5 1 for the First Time To install and set up your ViaVideo for the first time Close any programs running on your computer and install the ViaVideo software from the installation CD or from the software download page at www polycom com 1 Start the installation wizard and select your language from the flags shown 2 3 4 5...

Страница 5: ... audio when you speak at the same time as the far end Users may experience audio clipping in a videoconference call when minimizing or maximizing the any application To avoid audio clipping set applications to 75 of the maximized screen size Users may notice an increase or decrease of the audio volume level when starting the ViaVideo application Customized Sound Events ViaVideo 5 0 does not suppor...

Страница 6: ... running if you undock and then redock If this happens close the camera s shutter and open it again Users using laptop docking stations may experience problems loading the camera s firmware If this happens connect the ViaVideo unit directly to computer s USB port Some Windows 2000 systems may fail to exit stand by mode if they entered stand by while ViaVideo was running On these systems exit ViaVi...

Страница 7: ...computer reboot To correct Recycle the power switch to refresh the camera s firmware For optimal low light calibration the camera lens must be completely covered To cover the lens move the slider on the front of the camera to the middle position With the slider in the middle position the camera is still running but the lens is covered If the lens cover is not completely closed during calibration y...

Страница 8: ...on as part of the file name the file will be saved correctly For example in the file name field enter the file name as MyVideoMail asf Recording a video mail is interrupted when an incoming call is automatically answered To resolve this issue turn off the Auto Answer feature If you leave the VideoMail drop down box open after recording a VideoMail message and then place a call you cannot play or r...

Страница 9: ...To correct Reestablish call using H 263 protocols Users may experience ghosting and freezing image video when in a videoconference call with an MGC100 bridge running software version 5 0 MGC version v5 1 addresses this issue Microsoft ISA Firewall Microsoft ISA firewall does not work with videoconferencing systems Please contact Microsoft about this issue Microsoft NAT MN 100 When you use this ver...

Страница 10: ...oMail VideoMail cannot be created while you are in a call Web Interface Users of Netscape 6 2 will not have access to the following web interface features placing calls from the web interface and global and local directories Windows NT ViaVideo 5 0 does not support the Windows NT operating system For users still requiring NT support ViaVideo 3 0 remains available for download and is fully interope...

Страница 11: ...proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Portions of this software are 2003 RADVISION Ltd Trademark Information Polycom and the Polycom logo design are registered trademarks of Polycom Inc ViaVideo is a trademark of Polycom Inc Microsoft NetMeeting Windows Media and Dir...

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