How to Use your IP Phone — page 6
Transfer a call
Announced
To Transfer a call, while on the phone:
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Press the soft key labeled Trans
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Dial the extension or phone number you want to transfer the call to
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If needed, press softkey labeled send or # after the digits
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When the second party answers, tell them who is on the line
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Press the soft key labeled Trans to connect the two parties
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If they do not want the call, press CANCEL to speak to the caller
Note: An announced transfer is recommended when transferring to a
mobile phone. A blind transfer can sometimes go directly to mobile voice
mail.
Transfer a call
Blind - Not Announced
To Blind Transfer a call, while on the phone:
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Press the soft key labeled Trans
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Press the soft key labeled Blind
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Dial the extension or phone number you want to transfer the call to
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If needed, press softkey labeled send or # after the digits
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Hang up and the call goes automatically
To Transfer a call directly to a Voicemail while on a call
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Press the soft key labeled TRNSFER
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Dial Star 55 (*55)
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Enter the extension number
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Press pound (#)
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Hang up
Conference Call (Three-Way Calling)
To Make a 3 Way Call
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Dial the first number or receive first call
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Press the soft key labeled More
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Press the soft key labeled Conf. The first call is
automatically put on hold. You get a dial tone
To separate a 3 Way Call
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Press the soft key labeled Split.
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This puts both calls onto hold. You can see them both by number
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To pick up a call, select the call by scrolling down, press the soft key labeled RESUME
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To disconnect a call, select the call, press the soft key labeled
RESUME and then press the soft key labeled EndCall
Redial
While the phone is idle, press the Dial button. You will see the latest calls you’ve made.
You can scroll down to see other numbers.
Press Dial button again when the desired number is highlighted.