Poly Voyager 8200 UC, Руководство пользователя

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During a call, my voice sounds muffled or
far away to other callers.
You may be wearing your headset backwards.
Headset microphones are on the front of your
earcups. For best call audio, ensure that left and right
earcups are on the correct ear.
When I use my headset with a softphone,
the headset call control and mute
buttons don't work.
Check the following:
• If required to enable headset control (answer/end
and mute) functionality, ensure you have Poly Lens
Desktop App or Plantronics Hub for Windows/Mac
installed. See Load software .
• Mac only: if you are running Skype for Business
softphone, quit Plantronics Hub for optimum headset
call control.
How do I interact with Microsoft Teams
or Skype for Business?
• For Microsoft Teams, tap the Call button to
interact.
• For Skype for Business, press and hold the Call
button for 2 seconds to interact.
• Set your target phone by going to application pour
ordinateur de bureau Poly Lens > Softphones >
Software Settings > Target Softphone
Does my Microsoft Teams-enabled
headset work with other softphones?
Yes, while your headset is optimized for Microsoft
Teams, it can be configured to use with other
supported softphones. Set your target phone by
going to application pour ordinateur de bureau Poly
Lens > Softphones > Software Settings > Target
Softphone
When you configure another softphone, the Call
button:
• doesn't interact with Teams
• doesn't go to Teams notifications
• will not launch Cortana
The headset sound is not working as
expected when connected to computer.
• During a call, nobody can hear me
• During a call, I can't hear anybody
• Music is not coming through my headset
• When I play music and a call comes in, the
music is too loud or doesn't pause
To configure the headset sound on your computer,
see Configure for media .
I can't unmute my headset when I'm on a
softphone call.
Install application pour ordinateur de bureau Poly
Lens.
The headset sensors are not working as
expected.
• A call is not automatically answered
when I put on my headset
If your headset sensors are not working as expected,
you may need to reset the sensors. See Reset sensors .
Troubleshooting
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