For more information, visit
epb.com/customer-support/business-support
or call
423-648-1500
, option 2
2
VOICEMAIL
Voicemail Setup
• To set up Voicemail, press and
hold the number 1 on keypad or Dial *98
• Contact EPB for your
temporary PIN number
.
• Follow the prompts to
change
your
PIN
and set up your greetings.
Checking Voicemail
• Message light will
flash Green
if you have a Voicemail, and the
number of messages
will
show up.
• To check Voicemail,
Press and hold the number 1
on keypad or
Dial *98
and enter the
pin.
CALL FORWARDING
•
Dial *72
plus the
10-digit forwarding number
and listen for beeps. This will only
forward calls that call the cordless direct.
•
To remove
forwarding
Dial *73
and listen for beeps. This will remove forwarding from the
number associated with the cordless phone.
TRANSFERRING A CALL
Screened Transfer
•
While on a call
press the
Menu
key.
•
Press Transfer
and
select a contact or dial number
and press
Call
.
• When you’re ready to
complete the call
press the
Center
key under the screen to complete
the
Transfer
.
• If the
caller cannot take
the call,
Press
the
End Call
button.
•
Press Play
in the center under the screen.
Blind Transfer
• While in a call
Press
the
Menu
key.
• Press
Blind Transfer
and
select a contact or dial a number
and press
Transfer
to
complete.
SET UP A 3-WAY CONFERENCE CALL
• While in a call press the
Menu
key.
•
Press Conference
and
select a contact or dial number
and press
Call
.
• When you are ready to join all the calls together, press the
Center
key under screen.
• To
end the Conference Call
, press the
End
key on phone. This will end the Conference call
for all parties.
