background image

I can't hear a dial tone in the

headset.

Adjust the configuration with on the switcher until a dial tone

is heard.
Fine tune the listening volume with the inline controller

volume button.
If the volume is still too low, adjust the listening volume dial

on the bottom of the switcher.
Make sure the lifter is lifting the handset high enough too

operate the hookswitch; set to a higher setting if necessary.
Press the call button on the inline controller.

The sound is distorted.

Lower the speaking volume dial and/or listening volume dial

on the switcher. For most telephone the correct setting is

position 3.
If your desk phone has a volume control, lower until the

distortion disappears,
If the distortion is still present, adjust the inline controller

volume down button to lower the headset speaker volume. If

the distortion persists lower the listening volume dial on the

bottom of the switcher.

I hear echo in the headset.

Lower the listening volume and the speaking volume dials on

the switcher. For most telephone, the correct setting is

position 3.
If the audio level is too low in this position, adjust the inline

controller volume up button to increase the headset speaker

volume.
Adjust the Configuration Switch. The most commonly used

position is "A", which is the default position.

People I talk to can hear a buzz in

the background.

If the power supply (HL10 lifter only) is plugged into a power

strip, plug it into the wall directly.

The handset lifter is installed but

does not lift the handset.

Be sure the headset lifter power cord is firmly pushed into

the handset lifter jack on the switcher.

When I dial from my softphone

application, nothing happens.

Ensure that the inline controller is the default sound device.

The control panel will launch the sound devices control panel

by going to Control Panels > Sound
Ensure that you are using a compatible softphone

application. For a list of compatible softphones, visit 

poly.com/software

.

If Poly Lens Desktop App is not installed and you do not have

a compatible softphone, you must first press the headset call

button and then use the softphone interface to place/

answer/end calls.
Restart your computer

Speaking and/or listening volume

is too low or too high.

Adjust the inline controller listening volume.
Adjust listening/speaking volume in the computer's sound

control panel/system preferences.

Troubleshooting

Desk phone

Softphone

15

Содержание MDA400 QD

Страница 1: ...MDA480 QD MDA490 QD User Guide...

Страница 2: ...p 7 Connect your headset 7 Desk Phone Connect 7 Computer Connect 11 Load software 13 Update your Poly device 13 Basics 14 Answer end and make calls 14 Put a call on hold using a PC 14 Adjust volume 14...

Страница 3: ...ce cable jack 2 Desk phone audio button 7 Power jack 3 USB adapter port 8 Configuration slide switch 4 USB cable connect to computer 9 Listening volume dial 5 Handset lifter EHS jack 10 Speaking volum...

Страница 4: ...Call button 5 Mute 3 Volume up 6 Red LED Inline controller 1 2 3 4 5 6 Be safe Please read the safety guide for important safety charging battery and regulatory information before using your new devic...

Страница 5: ...flashing red MDA400 is booting up once complete there will be a flash of green on the default line then both LEDs will go off Solid yellow Over current condition using HL10 without power supply Unplug...

Страница 6: ...ur headset 2On line indicator OLI A light that flashes once a call is activated It allows others to know when you are on a call 3HL10 lifter Automatically lifts handset and returns it to the cradle En...

Страница 7: ...ll be using Desk phone standard or Desk phone HL10 lifter and power supply continue below If you will be using the Desk Phone EHS cable refer to EHS Getting Started guide that came with your EHS cable...

Страница 8: ...ill continue to work it s just hooked up differently USE NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configurat...

Страница 9: ...hat the person on the other end can clearly hear you In some cases the other end will experience extreme momentary or permanent echo in this case you have an incorrect setting Repeat steps 5 and 6 sta...

Страница 10: ...adset slide the handset lifter arm until the lifter base touches the side of the phone 4 Slide the lifter up to where it nearly touches the handset earpiece 5 Press the call button on your headset to...

Страница 11: ...o cradle Extender Arm 1 Slide extender arm onto lifter 2 Stabilizers can be shifted left and right Position stabilizers on outsides of handset to gently grip the phone 1 2 2 Ringer Microphone Use ring...

Страница 12: ...er softphone 3 End call by pressing the computer talk button on the MDA400 or the call button on the inline controller NOTE To use the call feature with some softphones on the PC you will need to inst...

Страница 13: ...vice call control answer end and mute functionality Download poly com software NOTE Device settings are also available in Plantronics Hub Desktop App Keep your firmware and software up to date to impr...

Страница 14: ...the following Tap the Desk phone button on the MDA400 and dial the number If your softphone has this feature holding down the Call control button on the inline controller for 2 seconds will place the...

Страница 15: ...on adjust the inline controller volume up button to increase the headset speaker volume Adjust the Configuration Switch The most commonly used position is A which is the default position People I talk...

Страница 16: ...Control Panel Under Sound Playback change the default setting to the PC speakers Click OK to confirm your change For Windows Vista and Windows 7 systems Refer to the Sound option in your PC Control Pa...

Страница 17: ...DA Inline controller MDA400 Audio switcher Telephone Interface Cable What s in the box 17...

Страница 18: ...45 Encinal Street Santa Cruz CA 95060 United States Scorpius 171 2132 LR Hoofddorp Netherlands Building 4 Foundation Park Cannon Lane Part 1st Floor Maidenhead SL6 3UD United Kingdom 2021 Poly All tra...

Отзывы: