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Getting Started

Topics:

Poly Partner Mode Overview

Product Overview of Poly Video Systems

LED Status Indicators

Powering the System On and Off

Wake the System

Accessibility Features

Before you use your system, familiarize yourself with its features and local interface.

Poly Partner Mode Overview

Poly Partner Mode allows you to run third-party conferencing applications on supported Poly video
systems. For example, after powering on your system for the first time, you can select Zoom Rooms to
place Zoom calls.

Refer to the supported partner documentation for information on using third-party applications:

Zoom Rooms

https://support.zoom.us/hc/en-us

Microsoft Teams Rooms

https://support.office.com/en-us/teams

GoToRoom by LogMeIn

https://support.goto.com/products

StarLeaf

https://support.starleaf.com/

RingCentral Rooms (RCV Rooms)

https://support.ringcentral.com/

Dialpad

https://help.dialpad.com/

Product Overview of Poly Video Systems

Poly G7500, Studio X50, and Studio X30 systems in Partner Mode can seamlessly join meetings using
third-party conferencing applications.

Note:

Exact features and capabilities can vary between partner applications. See the application’s
documentation for information.

Poly G7500 System Features and Capabilities

G7500 systems support the following features:

▪ Peripheral cameras and microphones make the system scalable for medium rooms and up to large

integrated rooms

▪ Placing and joining video calls
▪ Sharing wireless and wired content

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Страница 1: ...and administering Poly Polycom products or services go to Polycom Support Plantronics Inc Poly formerly Plantronics and Polycom 345 Encinal Street Santa Cruz California 95060 2021 Plantronics Inc All rights reserved Poly the propeller design and the Poly logo are trademarks of Plantronics Inc All other trademarks are the property of their respective owners ...

Страница 2: ...ystem 10 Accessibility Features 10 Users Who Are Deaf or Hard of Hearing 10 Users Who Are Blind Have Low Vision or Have Limited Vision 11 Users with Limited Mobility 11 Sharing Content 12 Share Content Using an HDMI Connection 12 Using Device Mode 13 Computer and Cable Requirements 13 Access Device Mode 13 Connect a Windows or MacOS Computer to the System 14 Adjust the System Audio and Camera Sett...

Страница 3: ...Troubleshooting 18 Poly Device Mode 18 Contents 2 ...

Страница 4: ...cussions Poly University and additional services The Poly Document Library provides support documentation for active products services and solutions The documentation displays in responsive HTML5 format so that you can easily access and view installation configuration or administration content from any online device The Poly Community provides access to the latest developer and support information...

Страница 5: ...ort zoom us hc en us Microsoft Teams Rooms https support office com en us teams GoToRoom by LogMeIn https support goto com products StarLeaf https support starleaf com RingCentral Rooms RCV Rooms https support ringcentral com Dialpad https help dialpad com Product Overview of Poly Video Systems Poly G7500 Studio X50 and Studio X30 systems in Partner Mode can seamlessly join meetings using third pa...

Страница 6: ...lity built in stereo microphones that pick up sound within 7 62 m 25 ft and use spatial audio for life like presence and clarity Poly NoiseBlockAI which eliminates background and extraneous sound during calls in common working environments Dual stereo speakers HDMI Single input and dual output Using a wired or wireless USB mouse as an input device Poly Studio X30 Features and Capabilities Studio X...

Страница 7: ... in the figure Poly G7500 Feature Descriptions Ref Number Feature Feature Description 1 Reset button Resets the Poly G7500 to the factory software version 2 LED indicator Indicates the system status 3 Remote control pairing button Enables the Bluetooth remote control pairing mode 4 Restart button Restarts your system Poly Studio X50 Hardware The following figure displays the hardware features on t...

Страница 8: ...ure displays the hardware features on the Poly Studio X30 system The table lists each feature numbered in the figure Poly Studio X30 Feature Descriptions Ref Number Feature Feature Description 1 Microphone array Microphone array that captures audio 2 LED indicators Indicates the system status and information on the tracked speaker 3 Camera Camera with a privacy cover that enables or disables the v...

Страница 9: ...d status LED Status Indicators for the G7500 System Use the LED on the front right corner of the codec to get information on the state of your system G7500 System LED Status Indicators Indicator Status Blinking white Powering on Solid white Working normally Solid green In a call Blinking amber Update in progress Getting Started 8 ...

Страница 10: ...g call Solid green Four to eight when in the middle indicating the tracked speaker or the direction of the camera Working The lights are green with supported applications in the following cases Tracking people in group framing and speaker tracking mode Indicating the direction of the camera that you customize in pan tilt zoom PTZ mode Solid amber Twelve in the middle Standing by The system is in s...

Страница 11: ...een If you re using a Poly Trio tap the screen Accessibility Features Poly products include a number of features for users with limited mobility hearing vision or cognitive ability as well as for users who are blind or deaf Users Who Are Deaf or Hard of Hearing Your system includes accessibility features for users who are deaf or hard of hearing to use the system The following table lists the acce...

Страница 12: ...ne when someone joins or leaves a conference call Users with Limited Mobility Your system includes accessibility features to enable users with limited mobility to use various system features The following table lists the accessibility features for users with limited mobility Accessibility Features for Users with Limited Mobility Accessibility Feature Description Poly TC8 The TC8 enables you to con...

Страница 13: ...share documents graphics and videos with other participants using a computer Share Content Using an HDMI Connection Share content from your device through an HDMI connection This method doesn t require you to connect using a wireless service Procedure Connect your device to the video system s HDMI input port 12 ...

Страница 14: ...he conversation in the room You also gain a Poly echo cancelling microphone and speaker technology during calls Computer and Cable Requirements Your computer and cables must meet the following requirements to use Poly Device Mode Operating system requirements Windows 10 1803 or later macOS 10 12 or later USB cable requirements A cable with at least one USB C connection for the video system USB 2 0...

Страница 15: ...d help contact your administrator Procedure 1 Connect the USB C end of the USB cable to the video system s USB C port 2 Connect the other end of the USB cable to your computer The system monitor and the TC8 display a confirmation message 3 Optional To display your computer on the video system monitor connect your computer using the system s HDMI input port Adjust the System Audio and Camera Settin...

Страница 16: ... pan left to right Managing Incoming Calls When in Device Mode If there s an incoming call your video system may exit Poly Device Mode This depends on the partner conferencing application you re using for the video system Exit Device Mode and Disconnect Your Computer Any camera options you change on the video system with your USB connected computer revert to their previous settings when you exit P...

Страница 17: ...ll With the Studio X50 and Studio X30 systems you can t pan or tilt the camera if it s zoomed all the way out Procedure 1 From the right border of your screen swipe left 2 Go to Camera Settings Camera Controls 3 Press to zoom in or to zoom out Press the arrows to tilt up and down or to pan left to right 4 To exit the control screen select Back Turn Camera Tracking On or Off When camera tracking is...

Страница 18: ...Adjust the Volume You can adjust the volume before or during a call Procedure Use the volume slider on the device controlling your video system Settings 17 ...

Страница 19: ...Topics Poly Device Mode Refer to the following topics to help you diagnose and fix problems while using your system Poly Device Mode Use these topics to troubleshoot problems you may encounter using Poly Device Mode 18 ...

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