8
Problem
Solution
No sound is being
recorded
Make sure the mic cable from the HH-IC is completely inserted into the
headphone jack of the recording device.
Make sure the recording app or software is properly configured to
receive input.
Recorded sound is
too soft
Select the high-gain setting on the gain control switch.
Move the microphone closer to the sound source.
Raise the input level on the audio recording app.
Recorded sound is
too loud and distorts.
Select the low-gain setting on the gain control switch.
Move the microphone further away from the sound source.
Lower the input level on the audio recording app.
No sound in the
headphones.
Make sure the 3.5 mm headphone plug is completely inserted into the
headphone output jack at the base of the HH-IC.
Make sure your audio recording app or software provides real-time
monitoring, and that it is enabled.
If using an Android device, make sure it is CTIA/AHJ compliant.
TR OUBLESHOOTING
