i) Damages, malfunctions, or failures caused by operating the unit at water temperatures exceeding the maximum
setting of the operating, or high limit, control.
j) Heat Exchanger failures caused by operating the water heater when it is not supplied with potable water at all times.
k) Damages, malfunctions, or failures caused by subjecting the heat exchanger to pressures, or firing rates, greater than
those shown on the rating plate.
l) Damages, malfunctions, or failures resulting from the use of any attachment, including any energy saving device,
not authorized by Paloma.
m) Units installed outside the fifty states (and the District of Columbia) of the United States of America and the
Dominion of Canada.
n) Units removed from the original installation location and reinstalled elsewhere.
o) Units that have had their rating plates removed. A water heater should not be operated if the rating plate is
removed.
p) This water heater if it is installed for use in: spa or pool heating; a mobile home; a recreational vehicle; a boat or
any other watercraft.
q) Units installed in any circulating system in which the temperature set point of the water heater is in excess
of 140ºF.
r) If the water heater is installed outdoors.
LABOR, SHIPPING, AND PROCESSING COSTS
This Limited Warranty does
not
cover any
labor expenses
for service, repairs, reinstallation, permits, or removal and
disposal of the failed water heater, or defective component part(s). All such expenses are your responsibility.
Paloma will pay the
transportation costs
for an “In-warranty” replacement component part(s), to a convenient delivery
point (selected by Paloma) near the place where the original water heater, or original component part(s), is located:
such as a local Paloma water heater distributor. You must pay any local freight charges, including the cost of returning
the defective component Part(s) to a convenient shipping location (selected by Paloma): such as a local
Paloma distributor.
Paloma does
not
authorize, recommend, or receive any benefit from any
claims processing or similar fees
charged by
others to process warranty claims for any Paloma water heater or component part(s). Paloma will
not
reimburse any
party for these, or any other, fees not specifically covered in this Limited Warranty document.
HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE
You may make a warranty claim by calling the local Paloma water heater distributor or Paloma Industries, Inc. at 2151
Eastman Avenue, Oxnard, CA 93030, Telephone number (805) 278-5499 (Call collect). If, upon reasonable inspection
of parts, Paloma determines that a defect exists, Paloma shall furnish replacement part(s) in full settlement of its
warranty obligations. Purchasers shall be required to return, at purchasers’ expense, the defective part(s) to the local
Paloma water heater distributor or Paloma to permit inspection. Paloma shall not be responsible for any shipment or
labor costs incurred in making warranty claims or repairs. To receive warranty compensation for an “In-warranty”
defective component part, you must provide the local Paloma water heater distributor or Paloma with: the defective
component part; the complete model number and the complete serial number of the Paloma water heater from which
the defective component part was removed; and the date the defective component part failed. You are also required to
provide documentary proof of the date of purchase of the Paloma water heater from which the defective part was
removed to establish the “In-warranty” status of the defective component part.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty for this unit given by Paloma. No one is authorized to make any other
warranties on behalf of Paloma. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS
SPECIFIED ABOVE. PALOMA’S SOLE LIABILITY, WITH RESPECT TO ANY DEFECT, SHALL BE AS SET
FORTH IN THIS LIMITED WARRANTY, AND ANY CLAIMS FOR DIRECT, INDIRECT, SPECIAL INCIDENTAL
OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE FROM WATER LEAKAGE) ARE EXCLUDED. THE
HEATER IS NOT DESIGNED NOR INTENDED FOR USE IN ANY SPA OR POOL HEATING SYSTEMS. Some
states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state.
Please fill the enclosed warranty card out and mail it to Paloma within fourteen (14) days of the date of purchase, or
register your product on-line at www.palomatankless.com
.
Paloma Industries, Inc.
2151 Eastman Avenue, Oxnard, CA 93030
Telephone Number: (805) 278-5499 or (805) 278-5480 (Call collect)
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