
15
WITH COMPUTER
Whenever a new firmware version is available, FlowSync will notify you when you connect the Verity
Sense to your computer. The firmware updates are downloaded via FlowSync.
To update the firmware:
1. Place the sensor into the USB adapter with the lens facing up so that the contacts on the sensor
and the USB adapter meet.
2. Plug the USB adapter into your computer USB port.
3. FlowSync starts syncing your data.
4. After syncing, you are asked to update the firmware.
5. Choose
Yes
. New firmware is installed (this may take up to 10 minutes). Please wait until the
firmware update has been finalized before you detach the Verity Sense from your computer.
RESETTING THE SENSOR
If you experience problems with your Polar Verity Sense sensor, you can reset the sensor back to factory
settings. Note that resetting the sensor back to factory settings empties all personal data and settings
from the sensor, and you will need to set it up again for your personal use. All data that you have synced
from your sensor to your Flow account is safe.
TO RESET THE SENSOR TO FACTORY SETTINGS
1. Go to
and download and then install the Polar FlowSync data transfer
software onto your computer.
2. Place the sensor into the USB adapter with the lens facing up so that the contacts on the sensor
and USB adapter meet.
3. Open settings in FlowSync.
4. Press the
Factory Reset
button.
5. If you use Flow app to sync, check the list of paired Bluetooth devices on your phone, and remove
your sensor from the list if it's there.
Now you need
your sensor again, either via mobile or computer. Just remember to use the
same Polar account in the setup you've used before resetting.