5
AU
AU
Telephone Helpline: 1300225960
Troubleshooting
If your appliance develops a fault, please check the following table before making a call to the Helpline. A
POLAR agent or qualified technician must carry out repairs if required.
Fault
Probable Cause
Solution
The appliance is not
working
The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug or lead is damaged
Replace plug or lead
Mains power supply fault
Check mains power supply
The appliance turns on,
but the temperature is
too high/low
Condenser blocked with dust
Clean Condenser
Doors/ drawers are not shut
properly
Check doors / drawers are shut and seals
are not damaged
Appliance is located near a
heat source or air flow to the
condenser is being interrupted
Move the appliance to a more suitable
location
Ambient temperature is too high
Increase ventilation or move appliance to a
cooler position
Insufficient airflow to the fans
Remove any blockages to the fans
Appliance is overloaded
Reduce the amount stored in the appliance
Factory default parameters
adjusted
Call POLAR agent or qualified Technician
The appliance is
unusually loud
The appliance is touching a
neighbouring object
Check installation position and change if
necessary
The appliance has not been
installed in a level or stable position
Check installation position and change if
necessary
Technical Specifications
Model
Voltage
Power Current Temperature
Range
Capacity
(Litres)
Refrigerant
Dimensions
H x W x D mm
Weight
(kg)
CS102-A
220-240V~
50Hz
320W
1.6A
0 - 10°C
250
R600a 90g
870 X 1462 X
513
100
CS103-A
220-240V~
50Hz
320W
1.6A
0 - 10°C
518
R600a 90g
870 X 2542 X
513
150
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