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RESTARTING AND RESETTING
If you experience problems with your watch, you can try restarting it. Restarting the watch will not delete any of the
settings or your personal data from the watch.
TO RESTART THE WATCH
Press the button to access the main menu, swipe down to find
Settings
, navigate to
Settings
>
General settings
>
About your watch
> swipe all the way down to find
Restart
. First, tap
Restart
and then tap
to confirm the restart.
You can also restart your watch by pressing and holding the button for 10 seconds.
TO RESET THE WATCH TO FACTORY SETTINGS
If restarting your watch didn't help, you can reset the watch back to factory settings. Note that resetting the watch back
to factory settings empties all personal data and settings from the watch, and you will need to set it up again for your
personal use. All data that you have synced from your watch to your Flow account is safe. You can do the factory reset
via FlowSync or from the watch.
Factory reset via FlowSync
and download and then install the Polar FlowSync data transfer software onto your
computer.
2. Connect your watch to the computer’s USB port.
3. Open settings in FlowSync.
4. Press the
Factory Reset
button.
5. If you use Flow app to sync, check the list of paired Bluetooth devices on your phone, and remove your watch
from the list if it's there.
your watch again, either via mobile or computer. Just remember to use the same Polar account
in the setup you've used before resetting.
Factory reset from the watch
1. Press the button to access the main menu, swipe down to find
Settings.
2. Choose
Settings
>
General settings
>
About your watch
.
3. Swipe all the way down to find
Reset all data and settings
.
4. First, tap
Reset all data and settings
.
5. Then tap
to confirm the factory reset.
your watch again, either via mobile or computer. Just remember to use the same Polar account
in the setup you've used before resetting.
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