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UK

Telephone Helpline

: 0845 146 2887 (United Kingdom)

Troubleshooting

If your POLAR appliance develops a fault, please check the following table before making a call to the Helpline or your POLAR dealer.

Technical Specifications

Electrical Wiring

POLAR appliances are supplied with a 3 pin, moulded, BS1363 plug and lead, with a 13 amp fuse as standard. 
The plug is to be connected to a suitable mains socket. 
POLAR appliances are wired as follows:

 Live wire (coloured brown) to terminal marked L

 Neutral wire (coloured blue) to terminal marked N

 Earth wire (coloured green/yellow) to terminal marked E 

All POLAR appliances must be earthed, using a dedicated earthing circuit.
If in doubt consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency disconnection being required they must be readily accessible.

Disposal

EU regulations require refrigeration product to be disposed of by specialist companies who remove or recycle all gasses, metal and plastic components.
Consult your local waste collection authority regarding disposal of your appliance. Local authorities are not obliged to dispose of commercial refrigeration 
equipment but may be able to offer advice on how to dispose of the equipment locally.
Alternatively call the POLAR helpline for details of national disposal companies within the EU.

Compliance

The WEEE logo on this product or its documentation indicates that the product must not be disposed of as household waste. To help 
prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally 
safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local 
authority responsible for waste disposal in your area. 
POLAR parts have undergone strict product testing in order to comply with regulatory standards and specifications set by international, 
independent, and federal authorities. 
POLAR products have been approved to carry the following symbol: 

All rights reserved. No part of these instructions may be produced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the 

prior written permission of POLAR.

Every effort is made to ensure all details are correct at the time of going to press, however, POLAR reserve the right to change specifications without notice.

Fault

Probable Cause

Action

The appliance is not 
working

The unit is not switched on

Check the unit is plugged in correctly and switched on

Plug and lead are damaged

Call POLAR agent or qualified Technician

Fuse in the plug has blown

Replace the fuse

Power supply

Check power supply

Internal wiring fault

Call POLAR agent or qualified Technician

The appliance turns on, but 
the temperature is too 
high/low

Too much ice on the evaporator

Defrost the appliance

Condenser blocked with dust

Clean Condensor

Insufficient airflow to the fans

Remove any blockages to the fans

Appliance is located near a heat source or air flow to the 
condenser is being interrupted

Move the refrigerator to a more suitable location

Ambient temperature is too high

Increase ventilation or move appliance to a cooler position

Unsuitable foodstuffs are being stored in the appliance

Remove any excessive hot foodstuffs or blockages to the fan

Appliance is overloaded

Reduce the amount of food stored in the appliance

The appliance is unusually 
loud

The appliance is touching a neighbouring object

Check installation position and change if necessary

The appliance has not been installed in a level or stable 
position

Check installation position and change if necessary

Model

Voltage

Power

Current

Temperature

Range

Refrigerant

Dimensions

H x W x D (mm)

Weight (kg)

CM287

230V 50Hz

1300W

6.7A

2°C to 10°C

R290 

1490 x 920 x 847

137.5

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