background image

The  FlyCapture

®

 User Guide and other technical references can be found in the 

Programs > Point Grey Research > PGR FlyCapture > Documentation

 directory. Our on-

line Knowledge Base (

www.ptgrey.com/support/kb/

) also addresses the following 

problems:

 

•  Article 21: Troublesome hardware con

fi

 gurations

 

•  Article 88: Vertical bleeding or smearing from a saturated portion of an image

 

•  Article 91: PGR camera not recognized by system and not listed in Device Manager

 

•  Article 145: Image discontinuities or horizontal tearing of images when displayed on monitor

 

•  Article 188: Image data acquired by my camera is corrupt and displayed images are broken

 

•  Article 189: Image capture freezes after a period of successful image capture.

 

•  Article 197: Extending the distance between a PGR camera and the controlling host system.

 

•  Article 309: Use USB 2.0 PCI host adapter cards with USB cameras

Installation

1

2

Troubleshooting

1. Recommended System Con

fi

 guration

•  Windows XP Service Pack 1
•  512MB of RAM
•  Intel Pentium 4 2.0GHz or compatible processor
•  AGP video card with 128MB video memory
•  FlyCapture SDK v1.8 or later
•  Microsoft Visual C++ 6.0 (to compile and run example code)

2. Electrostatic Precautions and Camera Care

•  Users who have purchased a bare board camera should:
        

•  To clean the imaging surface of your CCD, follow the steps outlined in   

www.ptgrey.com/support/kb/index.asp?a=4&q=66

•  Extended exposure to bright sunlight, rain, dusty environments, etc. may 

cause problems with the electronics and the optics of the system.

•  Avoid excessive shaking, dropping or mishandling of the device.

CPU

RAM

VIDEO

PORTS

OS

2.0GHz

or equivalent

Windows XP

 SP1

512mb

AGP

128mb

USB 2.0

•   Either handle bare handed or use non-chargeable 

gloves, clothes or material. Also use conductive shoes.

•   Install a conductive mat on the 

fl

 oor or working table 

to prevent the generation of static electricity.

•  When handling the camera unit, avoid touching the 

lenses. To clean the lenses, use a standard camera lens 
cleaning kit or a clean dry cotton cloth.  Do not apply 
excessive force.

Email: 

For all general questions about Point Grey Research please 
contact us at 

[email protected]

.

For technical support (existing customers only) contact 
us at 

www.ptgrey.com/support/contact/

.

Main Of

fi

 ce: 

 

Mailing Address:               Tel:

 +1 (604) 242-9937

Point Grey Research, Inc.        

Toll Free

 (N. America only): +1 (866) 765-0827

Richmond B.C. Canada         

Fax:

 +1 (604) 242-9938

12051 Riverside Way  

       

Email:

 

[email protected]

                  

V6W 1K7
 

             

Knowledge Base:

Find answers to commonly asked questions in our knowledge base at 

www.ptgrey.com/support/kb/

.

Downloads:

Users can download the latest manuals and software from 

www.ptgrey.com/support/downloads/

.

CONTACTING POINT GREY RESEARCH

3. Install the FlyCapture

®

 Software and Drivers

4. Installing the Tripod Adapter (optional)

  

5. Connect the Camera to the USB 2.0 port

•  Plug the 2-meter USB 2.0 cable (Type A to Mini-B 5-pin) into the host 

machine’s USB 2.0 port and the Fire

fl

 y MV USB 2.0 connector. 

•  If the Microsoft Windows “Found New Hardware Wizard” appears, proceed 

to Step 6. Otherwise, proceed to Step 7.

USB 2.0

FLYCAPTURE

Software and Drivers

•  Insert the software CD-ROM. If 

the Installation Wizard does not 
automatically run, browse to your 
CD-ROM directory and run setup.exe.

•  Follow the installation instructions to 

install the software.

•  The ASA and ISO-compliant tripod 

adapter for the Fire

fl

 y MV USB 2.0 

models attaches to the camera using the 
included M2x3.5 screws.

6. Install the PGRUSBCam Driver

• Click 

Install from a list or speci

fi

 c location

” and click “

Next

”.

• Select 

Don’t search. I will choose the driver to install

” and “

Next

”.

• Click 

Have Disk

” and browse to 

    

C:\Program Files\Point Grey Research\PGR FlyCapture\driver,

 click “

Open

”, 

then “

OK

”.

•  Select the camera model and click “

Next

”.

•  You will be prompted to continue installation - click “

Continue Anyway

” then 

Finish

” to complete installation.

7. Con

fi

 rm Successful Installation

• 

Check the Device Manager to confi rm that installation was successful (PGRUSBCam 
driver install only). Go to the 

Start menu

, select 

Run

 and enter “

devmgmt.

msc

”.  Verify the camera is listed under “

Point Grey Research Devices”.

•  To test the camera’s image acquisition capabilities, run the FlyCap demo program. 

From the 

Start menu

, select  

All Programs > Point Grey Research > PGR 

FlyCapture > FlyCap.exe.

TECHNICAL DRAWINGS

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