PNMMAN1902 –PNM IT801 User Manual
Piece:
Manual
Quantity:
XXXXX
Size:
8.5 x 11”
Colors:
4/4
Finishing:
Fold, Trim
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CREATIVE PROOFREADER COPY COPYWRITER CREATIVE ACCOUNT
DIRECTOR SUPERVISOR SERVICES MANAGER
MANAGER
Program Specific Checklist
Name:
Date:
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Phone Number
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URL
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Program Details
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PNMMAN1902
PNM IT801 User Manual
Job Opened:
February 1, 2019
Requested In-Home Date:
February
Latest Revision:
April 5, 2019
Approved:
______________
LETTER
8.5” X 11”
28
PNM Wi-Fi Web-Programmable Thermostat User’s Manual
No Heat
Possible Cause
Corrective Action
Pilot light not lit.
If it will not stay lit, call for service from your HVAC contractor.
System switch is set to
OFF
.
Press the thermostat’s
SYSTEM
button one or more times to
select
HEAT
or
COOL
(as appropriate).
System switch not set to
HEAT
.
Press the thermostat’s
SYSTEM
button one or more times to
select
HEAT
and press to raise the temperature setpoint
above room temperature.
Furnace Lock-Out Condition. Heat may also be intermittent.
Many furnaces have safety devices that shut down when a
lock-out condition occurs. If the heat works intermittently,
contact the furnace manufacturer or your HVAC contractor for
assistance.
Heating system requires service or thermostat requires
replacement.
To diagnose this condition:
Press
SYSTEM
button to select
HEAT
and press to raise
the temperature setpoint above room temperature. Within a
few seconds the thermostat should make a soft click sound.
This sound usually indicates the thermostat is operating
properly. If the thermostat does not click after being reset,
contact PNM Power Saver Customer Service (
1-866-471-7906
)
for a replacement thermostat. If the thermostat does click,
contact the furnace manufacturer or your HVAC contractor for a
service visit to verify the heating is operating correctly.
Furnace or Air Conditioner Cycles Too Fast or Too Slow (Narrow or Wide Temperature Swing)
Possible Cause
Corrective Action
The location of the thermostat and/or the size of the heating
system may be influencing the cycle rate.
Electronic thermostats, like this one, normally provide precise
temperature control and may cycle faster than some older
mechanical models. A faster cycle rate means the unit turns on
and off more frequently to maintain the desired temperature,
but runs for a shorter time so there is no increase in overall
energy use.
Heat, Cool, or Fan Runs Constantly
Possible Cause
Corrective Action
Fan set to
ON
.
Change Fan to
AUTO
.
Troubleshooting