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Plustek PS306, Руководство пользователя

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Plustek PS306 Скачать руководство пользователя страница 42

C

HAPTER 

IV. T

ROUBLESHOOTING

 

If you encounter problems with your scanner, please review the installation and 

scanning instructions contained in this guide. 

Before you ask for customer service or repair, please refer to the information in this 

chapter and consult our FAQ (Frequently Asked Questions) in which you can find 

useful self troubleshooting information.  From the Windows 

START

 menu, point to 

All 

Programs

 > 

Your Scanner Model Name

, and then click 

FAQ

. 

S

CANNER 

C

ONNECTION

 

The first step to take when troubleshooting connection problems with your scanner 

is to check all physical connections.  The icon 

, located on the Windows system 

tray, indicates if the scanner software is properly launched and the scanner and 

computer are communicating with each other. 

 

Appearance 

Status 

 

The program has been successfully launched and the scanner 

is connected with the computer, ready to scan images.  

 

The scanner is not connected with the computer. Or, the 

scanner power is not switched on. 

No Display 

You have chosen to terminate the program, no matter the 

scanner is connected or disconnected with the computer. 

C

LEARING 

P

APER 

J

AMS

 

If a paper jam in the ADF happens, please perform the following steps: 

1.  Remove any unjammed documents still loaded into the ADF. 

2.  Open the ADF cover by pulling the cover open lever. 

 

Cover open lever

ADF cover

3.  Gently but firmly pull the jammed documents out of the ADF.  Try to avoid 

creasing or wrinkling the documents. 

 

38

Содержание PS306

Страница 1: ...Installation Usage Maintenance ...

Страница 2: ...ay be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local distributors or suppliers for recycle and disposal information The product is designed and produced to achi...

Страница 3: ...SCANNING 16 Preparing Documents 16 Checking Document Conditions 17 Loosening Documents 18 Placing Documents 18 Placing Business Cards 20 Placing Plastic Cards 21 Scanning Documents 21 Scanning via TWAIN Interface 22 Scanning from Plustek DI Capture Program 26 Scanning from the Scanner s Front Panel 27 Scanning from the On screen DocAction s Execute Menu 28 CHAPTER III CARE AND MAINTENANCE 29 Clean...

Страница 4: ...Statement of Limited Warranty 43 FCC Radio Frequency Statement 44 CONTACTING PLUSTEK 45 ...

Страница 5: ...is manual describes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to ...

Страница 6: ...lowing important information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid t...

Страница 7: ... the internal components MINIMUM SYSTEM REQUIREMENTS 1 PC with Intel Pentium IV 2 0 GHz processor or compatible 1 GB RAM Available USB 2 0 port CD ROM Drive or DVD ROM Drive 800 MB Free Hard Disk Space Video card that supports 16 bit color or greater Operating System Windows 2000 Professional Windows XP Compatible Windows Vista Windows 7 Information Systems with Pentium IV 3 0 GHz or higher proces...

Страница 8: ...able 3 AC Adapter 4 Paper Chute 5 Quick Guide 6 Setup Application CD ROM 7 Calibration Sheet 8 Memo Label 9 Cleansing Cloth 10 Pad Module 2 Save the box and packing materials in case you need to transport this scanner in the future 4 ...

Страница 9: ... for the paper size you are using 3 COVER OPEN LEVER Opens the ADF cover Pull it to open the ADF cover when you need to clear paper jam or clean the scanner 4 STACKER Keeps the paper in place Extend it in case of longer paper 5 ADF AUTOMATIC DOCUMENT FEEDER Automatically feeds a stack of documents for scanning 6 PAPER CHUTE EXTENSION Extends to hold longer paper 5 ...

Страница 10: ...e forward the scanning task number indicated in the function number display 10 DOWN BUTTON Press to move backward the scanning task number indicated in the function number display 11 SCAN BUTTON Press to perform a predefined scanning task selected by the up or down button 12 FUNCTION NUMBER DISPLAY Indicates the number of the predefined scanning task selected by the up or down button 13 WARNING LE...

Страница 11: ...ifferent scanner status Warning LED Light Power Power Saving LED Light Status Off White The scanner is turned on ready to scan images Off Orange The scanner is in standby mode sleep mode if it is idle for 10 minutes Red Blinking White The ADF cover is opened Blinking Red White Paper jam Blinking Red Off An internal component of the scanner may have malfunctioned Off Off The scanner is off either b...

Страница 12: ...multifeeds by checking paper overlap i e 2 or more pages stuck together when being fed through the ADF Clean the ultrasonic sensor lightly with a dry cloth if it is necessary Information This function may or may not be available depending on the scanner model you purchase Ultrasonic Sensor 8 ...

Страница 13: ...tallation as well as for scanning and saving images a minimum of 1 GB of hard disk space is recommended This USB scanner can only operate under the Microsoft Windows 2000 Professional XP Vista 7 operating system HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable you mus...

Страница 14: ...ted or uneven surface may cause paper feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit S St te ep p 1 1 I In ns st ta al ll l t th he e P Pa ap pe er r C Ch hu ut te e 1 Open the ADF cover by pulling the lever and get the paper chute ready Cover open lever ADF cover 2 Install the paper chute...

Страница 15: ... Y Yo ou ur r C Co om mp pu ut te er r Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter 1 Plug the AC adapter into the scanner s power receptor 2 Plug the other end of the AC adapter into a standard AC power outlet 3 Plug the square end of the included USB cable to the USB port at the rear of the scanner 11 ...

Страница 16: ...00 a Click the Next button when the Add New Hardware Wizard window is displayed b Select Search for the Best Driver for Your Device Recommended and click the Next button c The next window will ask you where to search to find the drive Select CD ROM drive and deselect Floppy disk drives if it is checked d Insert the Setup Application CD ROM included with your scanner into your CD ROM drive and then...

Страница 17: ...dow that appears and click the Browse button d In the Browse For Folder window select the folder or the CD ROM drive that contains this scanner s driver and click the OK button to return to the previous screen Click the Next button and click Install this driver software anyway if the Windows Security window appears Afterwards please skip to procedure 9 When the Setup Application CD is for one scan...

Страница 18: ...ke sure that all connections are securely fastened To test the ADF scanning 1 Load a document headfirst and face down into the ADF with the text side facing the paper chute For detailed instructions on loading paper into the ADF please refer to the Placing Documents section of this guide 2 Click the Windows Start button to launch NewSoft Presto PageManager 3 If you have only one scanner connected ...

Страница 19: ...image of the document on your screen 8 Click Exit to exit the TWAIN window INSTALLING ADDITIONAL SOFTWARE Your scanner is TWAIN compliant and functions with virtually all available TWAIN compatible software If you purchase additional software to be used with your scanner please make sure that it conforms to the TWAIN standard 15 ...

Страница 20: ...ocuments and automatically save their electronic files in the designated folder If you are not familiar with scanning no problem the Scan Wizard will guide you through to complete each scanning task The DocAction program seamlessly integrating the operation of your scanner with your computer and other peripherals provides a quick and convenient way to perform various scanning functions With DocAct...

Страница 21: ...objects e g paper clips pins staples or any other fasteners attached before loading the paper into the ADF Make sure the paper is completely flat with no creased or curled corners Avoid scanning documents with pencil lead and newspaper clippings as they will make the ADF exposure glass and the inner ADF dirty If you have to scan such paper clean the scanner frequently refer to Chapter III Care and...

Страница 22: ...o pages are sticking together 2 Hold the documents upside down with both hands and then gently push them onto a flat surface to align the edges of all documents This will allow documents being fed into the ADF one at a time and prevent paper feeding errors PLACING DOCUMENTS 1 Load the documents headfirst and face down toward the center of the ADF paper chute and all the way into the ADF until touc...

Страница 23: ...s pull out the paper chute extension and stacker to provide further support for the documents 3 Adjust the paper width slider for the paper size you are using The paper width slider should be gently touching both sides of the documents 19 ...

Страница 24: ...trained Do not load additional paper into the ADF while the unit is feeding and scanning PLACING BUSINESS CARDS 1 Horizontally load the business cards headfirst and face down toward the center of the ADF and all the way into the ADF until touching the bottom For single sided scans load the business cards face down For double sided scans load the business cards in desired order 2 Adjust the paper w...

Страница 25: ...tly touching both sides of the card Attention Make sure the plastic cards you wish to scan are horizontally loaded into the ADF Maximum thickness of each plastic card is 1 2 mm Don t load more than 5 plastic cards per batch SCANNING DOCUMENTS There are four different ways to operate the scanner 1 By acquiring images from the scanner through our TWAIN interface within any TWAIN compliant applicatio...

Страница 26: ...ard BizCard Finder to scan via TWAIN interface When you get familiar with the scanning you may alternatively use other TWAIN compatible scanning program or image editing application to do your scanning projects Scan within NewSoft Presto PageManager 1 Click the Windows Start button to launch Presto PageManager Attention If you have more than one scanner or other imaging devices installed on your c...

Страница 27: ...of Vertically to generate both front and rear image data vertically in a joined image the rear image will be placed below the front image 5 Load one page of the document and click the Preview button The scanned image should appear in the Preview Window To define the margins and crop out sections of the image you don t want scanned use the mouse to click and drag the corners or sides of the scan ar...

Страница 28: ... In the TWAIN window that opens select ADF Front Side as the Scan Type if you want to scan single sided documents or select ADF Duplex to scan double sided documents 4 Adjust the scanning settings For ADF Duplex scan you can tailor settings individually for front and rear sides of the documents Click Front Side button to adjust the scanning settings of document front side and then click Rear Side ...

Страница 29: ...ettings Acquire Options Select Flatbed TWAIN Scanner 2 In the window that opens choose this scanner and then click the OK button to set this scanner as the default scanning source 2 Within Business card Recognition Software click Scan from the main toolbar 3 In the TWAIN window that opens select ADF Front Side as the Scan Type if you want to scan single sided business cards or select ADF Duplex to...

Страница 30: ...ane 2 Within DI Capture select this scanner from the drop down list of 3 Select a document from the Folder Pane to store the scanned images To create a new folder and or a new document click the New Folder and or New Document button from the toolbar 4 Select an appropriate scan profile You may click the tab of Scan Settings Pane to check if the current settings of the selected scan profile meet yo...

Страница 31: ...e ADF properly 2 Check current button settings by viewing the memo label or the Button Configuration window If needed you may also modify settings to meet your current needs Refer to View Button Settings and Configure Button Settings below for more information 3 Press the UP or DOWN button to select the desired task 4 Press the Scan button The scanner starts to scan immediately and carry out the c...

Страница 32: ...ur memo if you write down the customized button number settings on the memo label S Sc ca an nn ni in ng g f fr ro om m t th he e O On n s sc cr re ee en n D Do oc cA Ac ct ti io on n s s E Ex xe ec cu ut te e M Me en nu u You may also use DocAction s on screen Execute menu to perform the same scanning tasks The DocAction program provides a quick and convenient way to perform various scanning func...

Страница 33: ... turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner C Cl le ea an ni in ng g M Ma at te er ri ia al ls s Have the following cleaning materials ready to clean the scanner soft dry lint free cloth or a cotton swab non ab...

Страница 34: ...NOT to scratch their surfaces Clean Feed Roller Wipe the Feed Roller from side to side and then rotate it Repeat this until its entire surface is cleaned Clean Pad Module Wipe the Pad Module from top to bottom in the direction of arrow shown in below picture Be careful not to damage the pick springs of the pad 30 ...

Страница 35: ...ded to replace the pad module every 50000 sheets of scans A4 70 g m2 or 18 lb and it is recommended to replace the feed roller every 300000 sheets of scans A4 70 g m2 or 18 lb The Counter Utility program automatically counts the number of sheets scanned by your scanner and how many times the consumables are used From the Windows START menu point to All Programs Your Scanner Model Name and then cli...

Страница 36: ...ver open lever e ep pl la ac ci in ng g t th he e P Pa ad d M Mo od du ul le e Cover open lever ADF cover 2 Remove the pad module by pinching both sides of the pad module and pull it out 3 Install the new pad module by inserting the tabs on the module onto their slots on the scanner 4 Close the ADF cover by pushing it back down until it snaps back into place 32 ...

Страница 37: ... er r 1 Open the ADF cover by pulling the cover open lever Cover open lever ADF cover 2 Remove the paper chute by pinching both sides of the handles on the paper chute to remove it 3 Remove the feed roller by pinching both sides of the feed roller and pull it out 33 ...

Страница 38: ...4 Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner 34 ...

Страница 39: ...5 Install the paper chute by aligning and inserting the tabs of the paper chute into their slots on the scanner 6 Close the ADF cover by pushing it back down until it snaps back into place 35 ...

Страница 40: ...e at both sides is used specially for ADF Scanning calibration 2 Insert the special calibration sheet into the ADF of the scanner with an arrow toward the scanner buttons Attention Please insert the special calibration sheet included with the scanner Alternatively you may also use any plain white sheet of paper sized in A4 216 by 297 mm instead however the calibration effect may be less good than ...

Страница 41: ...g process is finished If the scanner will not be used for a long period of time shut down the scanner and then disconnect the power cable from the power outlet Information The scanner will enter the standby mode sleep mode after it is idle for 10 minutes Simply press any scanner button on the scanner panel and the scanner will return back to the normal status From the Windows START menu point to A...

Страница 42: ...indows system tray indicates if the scanner software is properly launched and the scanner and computer are communicating with each other Appearance Status The program has been successfully launched and the scanner is connected with the computer ready to scan images The scanner is not connected with the computer Or the scanner power is not switched on No Display You have chosen to terminate the pro...

Страница 43: ...t try to pull jammed or half scanned documents out of the ADF without first opening the ADF cover Doing so may permanently damage the ADF 4 Close the ADF cover by pushing it back down until it snaps back into place 39 ...

Страница 44: ...mode A4 Portrait Note Results may vary depending upon your scanning application computer processor and system memory Scan Area W x L Maximum 216 x 356 mm or 8 5 x 14 Minimum 13 2 x 13 2 mm or 0 52 x 0 52 Acceptable Paper Sizes W x L Maximum 244 x 356 mm or 9 6 x 14 Minimum 50 8 x 50 8 mm or 2 x 2 Acceptable Paper Weight for ADF 50 to 105 g m2 or 14 to 28 lb Power Adapter DC 24V 1 25 A Operation 24...

Страница 45: ... 300 dpi Black White mode A4 Portrait Note Results may vary depending upon your scanning application computer processor and system memory Scan Area W x L Maximum 216 x 356 mm or 8 5 x 14 Minimum 13 2 x 13 2 mm or 0 52 x 0 52 Acceptable Paper Sizes W x L Maximum 244 x 356 mm or 9 6 x 14 Minimum 50 8 x 50 8 mm or 2 x 2 Acceptable Paper Weight for ADF 50 to 105 g m2 or 14 to 28 lb Power Adapter DC 24...

Страница 46: ...f spare parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related information of Implementing Measure test report Do not dispose anything of products before you ask local distri...

Страница 47: ... This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have any q...

Страница 48: ... determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power cor...

Страница 49: ...de North America Plustek Technology Inc 17517 Fabrica Way Suite B Cerritos CA 90703 U S A Tel 1 714 670 7713 Fax 1 714 670 7756 E mail supportusa plustek com Worldwide except Europe North America Plustek Inc 13F 1 No 3 Building F Yuan Qu Street 115 Nankang Taipei Taiwan Tel 886 2 2655 7866 Fax 886 2 2655 7833 Website www plustek com Visit our website for more customer service information 45 ...

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