Plustek IPCam P1100, Руководство пользователя

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Appendix D: Customer Service and
Warranty
If you encounter problems with your network camera, please review the
installation instructions and troubleshooting suggestions contained in this
guide.
For further assistance call our customer support phone number listed on the
last page of this guide. One of our representatives will be happy to assist you
from Monday through Friday in office working hours as shown below:
Europe 9:00 a.m. – 5:30 p.m. (CET)
Other Countries or Areas 9:00 a.m. – 6:00 p.m. Taiwan Time
To avoid delays, please have the following information available before calling:
•
Network camera name and model number
•
Network camera serial number (Located at the bottom of the network
camera)
•
A detailed description of the problem
•
Your computer manufacturer and its model number
•
The speed of your CPU (Pentium 133, etc.)
•
Your current operating system and BIOS (optional)
•
Name of software package(s), version or release number and
manufacturer of the software
•
Other USB devices installed
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