4
During the installation process, you will be asked to plug your modem
into an available USB port in your computer. Your computer will then
detect new hardware and complete the installation of your modem. You
may be requested to restart your computer to complete the installation. If
you are running Windows 98SE, the Windows installation disk may be
required in order to complete the modem installation.
00020647
5
Your Voyager 105 ADSL Modem will be set as the default modem
connection for your browser. You may have to configure other Internet
applications (e.g. email software). to use this modem connection.
6
Double click the Voyager 105 ADSL Modem connection icon
in your System Tray, indicated in
figure 3
(bottom right corner
of your screen). This will open the Modem Control Panel.
Figure 3
7
Click
Connect
on the Modem Control Panel
(figure 4), then enter your broadband username
and password in the window that opens.
Your broadband username is:
Figure 4
Enter your normal password in the Password box then click Dial (or
Connect).
Congratulations, you have successfully set-up your
broadband connection!
PlusNe
(www.plus.net) :
username
@plusdsl.net
t:
Force9
(www.force9.net) :
username
@
f9.co.uk
Free-Online (www.free-online.net) :
username
@freeonline.net
PlusNet UK (www.plus.net.uk) :
username
@plusnet.co.uk
Troubleshooting Tips:
If you cannot get your modem to connect or ’synch’ (as shown in the modem Control Panel), try using a
different splitter and try again. Don’t forget that your ADSL equipment must be connected (in ’synch’) before
your username and password can be verified.
Some common errors you may experience:
Error
Error 619 The specified port is not connected
Error 629 You have been disconnected from the
computer you dialled. Try connecting again.
Error 691 Access was denied because the username
and/or password were invalid on the domain. Your
account may not be active, confirm with support.
Note that ADSL login usernames follow the form:
PlusNet users - <username>
@plusdsl.net
Force9 users - <username>
@f9.co.uk
Free-Online users - <username>
@freeonline.net
PlusNet UK users <username>
@plusnet.co.uk
Fix
Check all phone cables are plugged in.
Check all phone cables are plugged in.
Check phone cables are plugged in and that the
Access Runner Control Panel is showing an ADSL
connection.
Check that your username and password are
entered correctly
