
Terms Used in This Guide
In this guide, the following de
fi
nitions apply:
User and User ID replace the traditional terminology of extension and extension
number. A user is any person or device (e.g., fax, modem, credit card scanner) that
places or receives calls on the system. Each user is assigned a unique User ID that is
used for system identi
fi
cation. Users can log in or sign in to the system with their User
ID at any available phone. When a user logs or signs in, the Plexus system knows
where the user is located and directs calls and messages accordingly. The advantage
of this design is that users are not tied to any particular phone or extension.
Note: The Plexus system is usually con
fi
gured such that users have a “home”
phone to which they are logged in automatically when the system powers up. This
option enables the Plexus system operate like a conventional phone system.
User Group
identi
fi
es a number of users who work in the same area (e.g., Operator,
Sales, Purchasing, Accounting). Each User Group is assigned a unique User Group
ID, which is used for system identi
fi
cation. A receptionist, operator, or auto-attendant
transfers calls to a User Group with the intention of reaching any available user in
that group.
Of
fi
ce Manager
is the person within your organization that manages the Plexus system.
System Administrator
is the authorized Plexus technician that con
fi
gures your
Plexus system.
Conventions Used in This Guide
In this guide you will see the following conventions:
Notes: which provide key information on the topic or step being discussed.
Tips: which provide a key recommendation.
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