Section 5. Maintenance and Troubleshooting
36
PlexWriter 16/10/40 Operation Manual
Possible Cause #5
•
Power connector is not attached to PlexWriter or does not work.
Solution #5
•
Ensure the computer’s power cable is securely attached to the PlexWriter’s
power connector.
•
When the computer’s power is turned ON, confirm that the PlexWriter’s
indicator LED is illuminated briefly, then is extinguished.
•
Connect a different power cable to PlexWriter.
Symptoms
PlexWriter does not respond (lights or eject button).
Possible Cause #1
•
No power.
Solution #1
•
Ensure the power cable is connected securely to the PlexWriter’s power
connector.
•
Try a different power cable.
Possible Cause #2
•
IDE cable isn’t connected properly.
Solution #2
•
Ensure that the IDE cable is securely inserted, and is not damaged.
•
Check the connector pins to ensure they are not bent.
Symptoms
Cannot eject tray.
Possible Cause #1
•
Tray is locked by Plextor Manager 2000 software.
Solution #1
•
Refer to Plextor Manager 2000 manual how to unlock the eject feature.
Possible Cause #2
•
CD was not properly set into tray and is stuck.
Solution #2
•
Turn OFF the computer power. Then, at the PlexWriter’s front panel, insert a thin
object such as a paper clip into the emergency eject hole and eject the tray.
