✓
The type of VGA, Super VGA, or other graphics card you use.
✓
Brand name and model number of any other peripherals you have installed/
connected to your computer (e.g., scanner, fax board, network board).
Returns
You must receive an RMA (
R
eturned
M
aterials
A
uthorization) number from the Technical
Support Department before any Plextor CD-ROM drive can be returned for repair or
replacement. Any drive sent to Plextor without an RMA number will not be accepted.
Drives must be sent postage prepaid. We recommend that you insure your shipment,
as Plextor cannot be held responsible for any damage that may occur during shipment.
Helpful Contacts (Phone/FAX/BBS/Web)
COMPANY
PHONE
FAX BBS
Product
Web address
Adaptec
408-945-8600
408-262-2533
408-945-7727
SCSI interface boards
www.adaptec.com
AMC
206-882-0587
206-861-8391 ----
Audio cables
Basin Comp.
800-238-4453
818-598-0110
818-597-0275
SCSI interface boards
Diamond
408-736-2000
408-325-7000
408-524-9301
Soundboards
www.diamond.com
DPT
407-830-5522
407-260-5366
407-830-1070
SCSI interface boards
www.dpt.com
DTC
408-942-4000
408-942-4052
408-942-4010
SCSI interface boards
www.datatechnology.com
Future Domain
714-455-8100
714-253-0429
714-253-0432
SCSI interface boards
www.adaptec.com
FWB
415-325-4392
415-833-4653 ----
Mac device drivers
www.fwb.com
Pacific Inter Connects
408-654-0234
408-982-9329 ----
Audio cables
www.piccable.com
Plextor
408-980-1838
408-986-1010 / 408-986-1569
Recommend SCSI soundboards, audio cables, and all other technical support needs
Trantor
(see Adaptec listing)
SCSI interface boards and Mac device drivers
CHAPTER 13 ---- Contacting Plextor’s Technical Support Department
12PLEX OPERATION MANUAL
65
