V1 ENGLISH 19-0382
TROUBLESHOOTING
My device does not detect the adapter
• Make sure that all of the cables are connected securely and correctly.
• Make sure that the cables are not damaged.
• Try connecting to another USB Type-C port.
LEGAL NOTICES
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
ICES-003
This Class B digital apparatus complies with Canadian ICES-003;
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
LIFETIME LIMITED WARRANTY
CONTACT PLATINUM
1-800-499-3964
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