Plantronics MDA220 Скачать руководство пользователя страница 16

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Ensure that you are using a compatible softphone application. For

a list of compatible softphones, visit

plantronics.com/software

If you are using a wireless headset, ensure your headset is

subscribed to the USB adapter. See subscription instructions that

came with your wireless headset.
Make sure your headset is charged.
Ensure the Hub software is installed. To download, visit
If the Hub software in not installed and you do not have a

compatible softphone, you must first press the headset call button

and then use the softphone interface to place/answer/end calls.
Restart your computer

Speaking and/or listening volume is

too low or too high.

Adjust headset listening volume.
Adjust listening/speaking volume in the computer's sound control

panel/system preferences.
Adjust listening/speaking volumes in the softphone application.

The sound is distorted or I hear an

echo in the headset.

Reduce speaking and/or listening volume on the computer using

your softphone application.
Point microphone towards chin.
If the distortion is still present, lower the volume dal on the

headset.
If you are using a wireless headset, ensure there is at least 12

inches between the switcher and your computer, and 6 inches

between the switcher and your desk phone.

No audio connection to PC.

Unplug USB cable from switcher and then reconnect the cable.

Quit and then restart your PC audio or softphone application.

I can no longer hear any audio

through my PC Speakers.

For Windows XP systems

• Refer to the "Audio" tab of the "Sounds and Audio Devices" option

in your PC Control Panel

• Under "Sound Playback", change the default setting from Savi

office to the PC speakers. Click "OK" to confirm your change.

For Windows Vista and Windows 7 systems

• Refer to the "Sound" option in your PC Control Panel.

• Under the "Playback' tab, change the default settings from

"Speakers Savi Office" to your PC speaker. Click "OK" to confirm

your change.

For Mac OS

• Chose Apple menu > System Preferences and click Sound.

• Click output, and then select "Internal Speakers" or your speaker

choice.

Содержание MDA220

Страница 1: ...Plantronics MDA220 USB User Guide ...

Страница 2: ...onfiguration and Make a Test Call 9 Desk Phone Plus HL10 and Power Supply sold separately 10 If You Do Not Hear a Dial Tone 11 Computer Connect and Call 12 Connect Your Computer and Place a Call 12 MDA220 LED Indicators 13 Daily Use 14 Answer an Incoming Call 14 Place an Outgoing Call 14 Switch Calls 14 Troubleshooting 15 Desk phone 15 Softphone 15 2 ...

Страница 3: ...new Plantronics product This guide contains instructions for setting up and using your MDA220 USB audio switcher Please refer to the separate safety instructions for important product prior to installation or use of the product Welcome 3 ...

Страница 4: ...MDA 220 Audio Switcher Telephone Interface Cable What s in the box 4 ...

Страница 5: ...able jack 2 Desk phone audio button 7 Power jack 3 USB headset Bluetooth adapter port 8 Configuration slide switch 4 USB cable connect to computer 9 Listening volume dial 5 Handset lifter EHS jack 10 Speaking volume dial Accessories not included Bottom 8 9 10 4 Basics MDA220 5 ...

Страница 6: ...ce a call is activated It allows others to know when you are on a call 3 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call answer end with your headset 4 AC power supply Required when using the HL10 lifter 5 USB Extension Cable Extends the length of the USB cable between the MDA200 and computer Accessories sold separately at plantronics com accessories Access...

Страница 7: ...ss USB headset adapter to the MDA220 USB headset port NOTE Your headset will continue to function as if it were connected directly to the computer For a list of supported headsets and wireless USB headset adapters see plantronics com support Connect your Headset 7 ...

Страница 8: ...the telephone interface cable to the back of the switcher 2 Disconnect the handset coil cord from the base of the desk phone and re connect it to the telephone interface cable junction box 3 Connect the remaining end of the telephone interface cable into the open handset port on the desk phone Your desk phone handset will continue to work it s just hooked up differently USE NOTE If your phone has ...

Страница 9: ...rly hear you In some cases the other end will experience extreme momentary or permanent echo in this case you have an incorrect setting Repeat steps 5 and 6 starting with the next candidate switch position where a dial tone is heard 5 If needed adjust the listening volume dial if the other person is too loud or distorted Ask the person on the other end to speak at different volume levels 6 If need...

Страница 10: ...ase touches the side of the phone 4 Slide the lifter up to where it nearly touches the handset earpiece 5 Press the call button on your headset to activate the lifter 6 If you hear a dial tone the lifter is set correctly and needs no adjustment 7 Remove the protective strips from the 3 mounting tapes on the underside of the lifter 8 Gently place the lifter on the desk phone in the pre determined p...

Страница 11: ...ng and returning headset to cradle Extender Arm 1 Slide extender arm onto lifter 2 Stabilizers can be shifted left and right Position stabilizers on outsides of handset to gently grip the phone 1 2 2 Ringer Microphone Use ringer microphone only when the telephone speaker is not located directly under the handset 1 Remove cover from ringer microphone jack on the back of lifter 2 Connect ringer to m...

Страница 12: ...le wearing headset dial test call from computer softphone 3 End call by pressing the computer talk button on the MDA220 NOTE To use the call feature with a softphone on th PC you will need to install Plantronics Hub See plantronics com software Computer Connect and Call Connect Your Computer and Place a Call 12 ...

Страница 13: ... connected the PC icon will remain lit solid green Solid red Firmware update in process follow firmware update instruction to clear once complete Solid red Over current condition using HL10 without power supply Unplug MDA220 add power adapter re plug MDA220 to PC Flashing red Headset fault replace headset and power cycle the MDA220 When you press one of the two buttons you are opening a phone line...

Страница 14: ... MDA220 2 Remove the headset from the cradle You will hear a dial tone NOTE This step will be automatic if you install a lifter or EHS accessory For a complete list of accessorius visit plantronics com accessories for more information 3 Dial the number using your desk phone 4 To end the call press the desk phone talk button and hang up the handset Outgoing Softphone Calls The easiest way to ma a s...

Страница 15: ...If the distortion persists lower the listening volume dial on the switcher If you are using a wireless headset ensure there is at least 12 inches between the switcher and your computer and 6 inches between the switcher and your desk phone I hear echo in the headset Lower the listening volume and the speaking volume dials on the switcher For most telephone the correct setting is position 3 If the a...

Страница 16: ...ening volume on the computer using your softphone application Point microphone towards chin If the distortion is still present lower the volume dal on the headset If you are using a wireless headset ensure there is at least 12 inches between the switcher and your computer and 6 inches between the switcher and your desk phone No audio connection to PC Unplug USB cable from switcher and then reconne...

Страница 17: ...10 are trademarks or registered trademarks of Plantronics Inc Windows Windows 7 Windows Vista and Windows XP are registered trademarks of Microsoft Corporation in the US and other countries Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Limited Apple and Mac OS are trademarks of Apple Computer Inc registered in the US and other countries All other trademarks are ...

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