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7.TROUBLESHOOTING 

This chapter contains information to help you solve problems. If the Switch is not functioning properly, make sure the 

 according to instructions in this manual. 

Ethernet Switch was set up

The Link LED is not lit 

Solution:

 

Check the cable connection and remove duplex mode of the Switch. 

 

Some stations cannot talk to other stations located on the other port  

he VLAN, port trunking function that may introduce this kind of problem. 

Solution: 

Please check t

Perf

So

Check the full duplex status of the Ethernet Switch.  If the Ethernet Switch is set to full duplex and the partner is set to 

 will be poor. 

ormance is bad 

lution: 

half duplex, then the performance

100Base-TX port link LED is lit, but the traffic is irregular 

Solution:

 

Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to 
change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting. 

 

Why

So

ke 

urn off the power. After a while, turn on power again. 

 the Switch doesn’t connect to the network  

lution:

 

Check the LNK/ACT LED on the switch Try another port on the Switch Make sure the cable is installed properly Ma
sure the cable is the right type T
 

How to deal forgotten password situation of GSW-2416SF?  

Solution:

 

1.  Please contact Planet switch  support team and the mail address is 

[email protected]

 

EM-GSW2416SFv1 

- 52 - 

Содержание GSW-2416SF

Страница 1: ...24 Port 10 100 1000Mbps with 16 Port SFP Web Smart Ethernet Switch GSW 2416SF User s Manual 1 ...

Страница 2: ...s and suggestions FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed ...

Страница 3: ...4 3 Set command 22 4 4 4 Factory default 30 4 4 5 Reboot 31 4 4 6 Logout 32 4 5 FIRMWARE UPDATE 33 5 WEB MANAGEMENT 35 5 1 LOGIN IN TO THE SWITCH 35 5 2 PORT CONFIG 36 5 3 VLAN SETUP 38 5 3 1 VLAN Group and member settings 38 5 3 2 VLAN setting example 39 5 4 PORT TRUNK SETUP 43 5 5 STATUS 45 5 5 1 Port Status 45 5 5 2 Statistics 45 5 6 MISC CONFIGURATION 47 5 6 1 System Setup 47 5 7 TOOLS 48 5 7 ...

Страница 4: ...ion to any Ethernet device without requiring special straight or crossover cables 24 Port TP by default and together with 16 SFP Small Form factor Pluggable shared with port 9 to port 24 make the switch be a 16 Port Gigabit Fiber Switch with mini GBIC fiber optic module installed that shall provide long distance fiber connectivity The GSW 2416SF provides Smart management functions through the Web ...

Страница 5: ...for half duplex IEEE 802 3x Pause Frame for full duplex Jumbo Frame Up to 9KB Management Console web management interfaces IEEE 802 1p Port priority Allow to assign low and high priority on each port Port Trunk Three trunk groups with up to 4 port per trunk VLAN Up to 24 port based VLAN Management VLAN Yes Power AC 100 240V 50 60Hz Power consumption Max 130 watts 443 BTU hr Temperature Operating 0...

Страница 6: ...ement Figure 2 1 GSW 2416SF Switch front panel 2 1 1 LED indicators System LED Color Function PWR Green Lights to indicate that the Switch has power Per 10 100 1000Mbps port LED Color Function 1000 LNK ACT Green Lights to indicate that the Switch is successfully connecting to the network at 1000Mbps Blinks to indicate the Switch is receiving or sending data 100 LNK ACT Amber Lights to indicate tha...

Страница 7: ...ects Notice When choosing a location please keep in mind the environmental restrictions discussed in Chapter 1 Section 4 Specification Step 4 Connect your Switch to network devices A Connect one end of a standard network cable to the 10 100 1000 RJ 45 ports on the front of the GSW 2416SF Switch B Connect the other end of the cable to the network devices such as printer servers workstations or rout...

Страница 8: ... use suitable screws to securely attach the brackets to the rack as Step 3 Secure the brackets tightly Step 4 Follow the same steps to attach the second bracket to the opposite side S shown in Figure 2 4 Figure 2 4 Mounting the Switch in a Rack Step 6 Proceed with the steps 4 and steps 5 of section 2 3 1 Desktop Installation to connect the network cabling and supply power to your Switch EM GSW2416...

Страница 9: ...ction 3 2 1 Local Console Management You can manage the GSW 2416SF locally by connecting a VT100 terminal or a personal computer or workstation with terminal emulation software to the Switch serial port The terminal or workstation connects to the Switch serial port using a null modem cable that has the appropriate connectors on each end This management method is ideal when The network is unreliabl...

Страница 10: ...mmm mmm mmm mmm ggg ggg ggg ggg command For set ip 192 168 0 100 255 255 255 0 192 168 0 254 itch anage the GSW 2416SF remotely through the web br ess the GSW 2416SF t the IP address please use set ip xxx xxx xxx x example to configure the switch with the following IP settings IP Address 192 168 0 100 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 254 Press the following command and press Ent...

Страница 11: ...n on string appears and you are prompted console login user name and pass The me is admin without password 1 e and memorize the new password after this first setup 2 nsole interface factory default login userna Notice For security reason please chang Only accept command in lowercase letter under co EM GSW2416SFv1 11 ...

Страница 12: ...SF Plug the other side of this cable to your PC Hyper Terminal In Windows 98 2000 ME XP launch HyperTerminal create a new connection and adjust settings as below Emulation VT 100 compatible Baud per second 19200 Data bits 8 Parity None Stop bits 1 Flow Control None To gain a demo please see the Figure 4 1 Figure 4 1 Port Settings for console interface EM GSW2416SFv1 12 ...

Страница 13: ...r name is admin without password You may change the password by use set pass command Please always enter the d See Figure 4 2 correct user name and passwor Figure 4 2 GSW 2416SF login screen 4 3 Main Menu screen After login the GSW 2416SF the main menu screen shows as below Figure 4 3 GSW 2416SF Main Menu screen EM GSW2416SFv1 13 ...

Страница 14: ...SW 2416SF show ip Show current IP subnet address and default gateway information of GSW 2416SF show version Show current Software and Hardware versions of GSW 2416SF show flowcontrol Show current flow control status on each port of GSW 2416SF show vlantag Show current VLAN Tagged status on each port of GSW 2416SF show vlanaware Show current VLAN aware status on each port of GSW 2416SF show priorit...

Страница 15: ...s Change the default password of GSW 2416SF the maximum length is 8 characters factory default Reset the GSW 2416SF to factory default mode reboot Reboot the GSW 2416SF logout Logout console interface of GSW 2416SF Table 4 1 Detail description of GSW 2416SF available commands Notice Only accept command in lowercase letter under console interface 4 4 2 Show command From the main menu screen see Fig...

Страница 16: ...on each port of GSW usage is shown 2416SF this command allows you to view the port st port to view all port status Figure 4 6 All port Status screen 4 2 2 2 Show static n Display the traffic static on specific port of GSW 2416SF the content include the following items z TX OK Number of transmitted packets z RX OK Number of received packets z TX Error Number of transmitted packets with error CRC er...

Страница 17: ...w vlan n Display one specific VLAN group status of GSW 2416SF GSW 2416SF supports up to 24 port based VLAN Groups and the correct usage is shown as below Show vlan to view all VLAN Group and port member assigned status Show vlan n n 1 24 to view one specific VLAN Group and port member assigned status n is the VLAN Group ID The specific VLAN Group status screen in Figure 4 8 appears Figure 4 8 VLAN...

Страница 18: ...n screen in Figure 4 9 appears Figure 4 9 IP subnet address information screen Display the system information of GSW current software version and issued hardware version The version information screen in Figure 4 10 appears 4 4 2 5 Show version 2416SF such as Figure 4 10 System information screen EM GSW2416SFv1 18 ...

Страница 19: ...play the flow control status on all ports of GSW 2416SF this command allows you to view per port flow control status the Switch Figure 4 11 All ports flow control status screen 4 4 2 7 Show vlantag Display the VLAN Tagging behavior on all ports of GSW 2416SF Enabled traffic is transmitted as tagged frames Disabled traffic is transmitted as untagged frames The all ports VLAN Tagging status screen i...

Страница 20: ...t remain original VID while leaving tagged port The VLAN aware status screen in Figure 4 13 appears F Display ed priority values are from 0 7 The priority status display scre igure 4 13 The VLAN aware status screen 4 4 2 9 Show priority the current priority status of GSW 2416SF The allow en in Figure 4 14 appears Figure 4 14 Display 802 1p priority status screen EM GSW2416SFv1 20 ...

Страница 21: ...4095 The per port PVID display screen in Figure 4 15 appears Figure 4 15 Display PVID screen 4 4 2 11 Show vid Display the current VLAN ID of each VLAN Group the VLAN Groups and ID mapping status display screen in Figure 4 16 appears Figure 4 16 VLAN ID of each VLAN Group status screen EM GSW2416SFv1 21 ...

Страница 22: ...4 3 2 Set flowcontrol n enable disable Please refer to chapter 4 4 3 3 Set vlantag n enable disable Please refer to chapter 4 4 3 4 Set vlanaware n enable disable Please refer to chapter 4 4 3 5 Set priority n m Please refer to chapter 4 4 3 6 Set pvid n m Please refer to chapter 4 4 3 7 Set vid n m Please refer to chapter 4 4 3 8 Set ip xxx xxx xxx xxx mmm mmm mmm mmm ggg ggg ggg ggg Please refer...

Страница 23: ...he following message appears Please input port number 1 24 exit press enters Add Remove port to the current VLAN Group means port had been assign to the VLAN Group Default setting none The configuring VLAN Groups screen in Figure 4 19 appears Assign port 1 port 6 and port 7 to VLAN Group 1 Object Description 1 Auto Speed Setup Auto negotiation of each port 2 10 Half Force sets 10Mbps Half Duplex m...

Страница 24: ...t usage is shown as below Set flo n 1 24 n is the specific Port ID 802 3x flow control is enabled on Full Duplex mode or Backpressure is enabled on Half Duplex mode control o Defa The configuring per port flow con wcontrol n enable disable Enable Disable No flow r backpressure function on no matter Full Duplex or Half Duplex mode ult setting Enable trol screen in Figure 4 20 appears Figure 4 20 Fl...

Страница 25: ...VLAN Tagging screen in Figure 4 21 appears Figure 4 21 Per Port VLAN Tagging Configuration screen Notice Change VLAN settings for every time you have to reboot the switch to apply new settings 4 4 3 5 Set vlanaware This is an additional function of VLAN configuration This command allows disable or enable per port vlan aware function of GSW 2416SF The correct usage is shown as below Set vlanaware n...

Страница 26: ...he default 802 1p port priority assigned for untagged packets for a specific port of GSW 2416SF The correct usage is shown as below Set priority n m n 1 24 n is the specific Port ID of GSW 2416SF m 0 7 m is 802 1p priority Default Setting 0 The per port priority setting screen in Figure 4 23 appears Set Port 1 with priority 7 Figure 4 23 Priority Configuration screen EM GSW2416SFv1 26 ...

Страница 27: ...to set with PVID 0 The PVID setting screen in Figure 4 24 appears Example Set Port 1 with PVID 3 Figure 4 24 PVID Configuration screen Notice Change VLAN settings for every time you have to reboot the switch to apply new settings 4 4 3 8 Set vid This command allows assign VLAN ID for specific VLAN Group of GSW 2416SF The correct usage is shown as below Set vid n m n 1 24 n is the specific VLAN Gro...

Страница 28: ...ws assign IP address netmask and gateway of GSW 2416SF The correct usage is shown as below set ip 192 168 0 1 255 255 255 0 192 168 0 254 and press Enter After the setting be completed you can use the new IP address to access the WEB UI of GSW 2416SF Default Setting 168 0 100 Default Gateway 192 168 0 254 ress setting screen in Figure 4 26 appears IP 192 Netmask 255 255 255 0 The IP subnet add EM ...

Страница 29: ...password Notice The symbol and are required for both old password and new password And once the setting be completed the next time login have to u The password setting screen in Figure 4 27 appears Example Setting new password test Figure 4 27 Password configuration screen Notice 1 For security reason please change and memorize the new password after this first setup 2 The maximum length is 8 char...

Страница 30: ...ry default This command allows rest GSW 2416SF to factory default mode The factory default screen in Figure 4 28 4 29 appears Figure 4 28 Factory default screen Figure 4 29 Factory default screen EM GSW2416SFv1 30 ...

Страница 31: ...4 4 5 Reboot This command allows reboot GSW 2416SF the reboot screen in Figure 4 30 4 31 appears Figure 4 30 Switch reboot screen Figure 4 31 Switch reboot screen EM GSW2416SFv1 31 ...

Страница 32: ...4 4 6 Logout This command provides logout the GSW 2416SF the screen in Figure 4 32 appears Fig en ure 4 32 GSW 2416SF Logout scre EM GSW2416SFv1 32 ...

Страница 33: ...e GSW 2416SF prompt Then the message will ask you to use the Xmodem to send the firmware file The firmware update screen in Figure 4 33 appears Figure 4 33 Firmware Update 2 Select and send the firmware file by your terminal emulation software As the screens show in Figure 4 34 and Figure 4 35 Notice 1 Make sure that you had selected the correct firmware file that just for the GSW 2416SF and read ...

Страница 34: ...Xmodem transmit After the file send be completed the system will reboot automatically to the login screen You can check if the Software version been updated The screen in Figure 4 36 appears Figure 4 36 System reboot screen EM GSW2416SFv1 34 ...

Страница 35: ...dress 192 168 0 100 to remote configure GSW 2416SF through the Web interface 5 1 Login in to the Switch To access the Web browser interface you must first enter the user name the default user name is admin without password You will see the following screen comes out on the Web browser program Figure 5 1 The GSW 2416SF login Web Page screen After the User name and Password is entered you will see t...

Страница 36: ...switch Figure 5 3 GSW 2416SF Port Configuration Web Page screen Notice Due to VID value 0 is reserved for management purpose the management linked port have to configured with PVID 0 For example The management PC connected to Port 24 of the switch via Ethernet Port 24 has to be configured with PVID 0 and the management has to be configured within the same domain as the switch EM GSW2416SFv1 36 ...

Страница 37: ... range for the priority is 0 7 0 3 for low priority 4 7 for high priority PVID Additional function Allow assign PVID for selected port The range for the PVID is 1 4095 0 reserved for management purpose The PV rt The PVID must as same as the VLAN ID that the port belong to VLAN group or the untagged traffic will be dropped ID will be inserted into all untagged frames entering the ingress po Table 5...

Страница 38: ...ting in web management page d ember settings s section provid current status and member setting of each VLAN group Figure 5 4 GSW 2416SF VLAN Settings Web Page screen 1 Enter VLAN ID for the selected VLAN group There are maximum 24 VLAN groups to provide configured and the erved for management purpose ers for the VLAN group r setup completed please press Apply to take affect Notice range for the V...

Страница 39: ...cket through Port 2 and Port 3 2 PC 4 PC 5 and PC 6 received no packet 3 While the packet leaves Port 2 it will be stripped away it tag becoming an untagged packet 4 While the packet leaves Port 3 it will keep as a tagged packet with VLAN Tag 2 Tagged packet entering V 5 While PC 3 transmit a tagged packet with VLAN Tag 2 enters Port 3 PC 1 and PC 2 will received the 6 While the packet leaves and ...

Страница 40: ...ID for each port Port 1 Port 2 and Port 3 PVID 2 Port 4 Port 5 and Port 6 PVID 3 Port 7 Port 24 PVID 1 4 Enable VLAN Tag for specific ports VLAN Tag Enabled Port 3 V he Port VLAN configuration would be as the following screen in Figure 5 6 Add two VLANs VLAN 2 and VLAN 3 VLAN Group 2 with VID 2 VLAN Group 3 with VID 3 LAN 2 and Port 6 VLAN 3 T Figure 5 6 Port Configuration Web page screen EM GSW24...

Страница 41: ...Figure 5 7 VLAN 1 member assign Web page screen Figure 5 8 VLAN 2 member assign Web page screen EM GSW2416SFv1 41 ...

Страница 42: ...group with Port 1 and Port 16 1 3 Repeat the same steps for Port 2 to Port 15 i e 2 16 3 16 15 16 2 PVID setup 2 1 Assign 1 i e ID of VLAN 1 to Port 16 as its PVID Port VLAN ID 2 2 Assign 2 to Port 1 as its PVID 2 3 Repeat above steps for Port 2 to Port 15 with its PVID i e 3 Port 2 4 Port 3 to 16 Port 15 After the above steps Port 1 to Port 15 is being separated physically due to it belongs to di...

Страница 43: ...pears Figure 5 10 GSW 2416SF Port Trunk Setup Web Page screen To configure the Port Trunk with the specific Trunk ID select Member ports to meet required The screen in Figure 5 11 appears Figure 5 11 GSW 2416SF Port Trunk Setup Web Page screen and members are fixed assign Please refer to the following table The Trunk group ID Member 01 z Disable z 01 02 z 01 02 03 04 02 z Disable z 09 10 z 09 10 1...

Страница 44: ...nect with LACP type switch the trunk function might be failed 3 Within the same Trunk Group the member ports have to be configured with the same settings such as port speed and VLAN etc such as another GSW 2416SF that also supports port trunk feature to double the bandwidth in between Otherwise if the connected switch do not support port trunk it will cause network loop and hangs the w network EM ...

Страница 45: ...e screen in Figure 5 13 appears The content of the statistics table include the following items z TX OK Number of transmitted packets z RX OK Number of received packets z TX Error Number of transmitted packets with error CRC error etc z RX Error Number of received packets with error CRC error etc The unit of the above value is packets Notice The TX RX packets counted with error might because z Pac...

Страница 46: ...so two buttons at the statistics web page Clear and Refresh Press the Clear button will clear the current traffic statistic value Press the Refresh button will update the latest traffic statistic value especially for the traffic keeps on transmitting EM GSW2416SFv1 46 ...

Страница 47: ... Mac address of GSW 2416SF S W Version Display firmware version of GSW 2416SF H W Version Display Hardware version of GSW 2416SF IP Address Allow user to assign new IP address of GSW 2416SF after setup completed Please press Apply button and switch will take effect immediately Subnet Mask Allow user to assign new Subnet Mask of GSW 2416SF after setup completed Please press Apply button and switch ...

Страница 48: ...terface with correct username admin and password the screen in Figure 5 16 appears 5 7 1 Reboot This section provides reboot GSW 2416SF after choose this function and the following screen appears in Figure 5 15 Please press Warm Reboot button to take effect i Figure 5 15 The GSW 2416SF reboot system Web Page screen Figure 5 16 The GSW 2416SF login Web Page screen EM GSW2416SFv1 48 ...

Страница 49: ...efault Gateway 192 168 0 254 z The other setting value is back to disable or none Figure 5 17 The GSW 2416SF reset to factory default Web Page screen Please press Factory Reset system reboot the anager has to refresh the browser and re login web interface with default username admin without password the screen in Figure 5 18 appears button to take effect and the switch will reboot automatically Af...

Страница 50: ...em in the Web Menu it take effect immediately If the manager wa button The screen in Figure 5 19 and Figure 5 20 appears nts to re login press the Re Login Figure 5 19 The GSW 2416SF Logout Web Page screen Figure 5 20 The GSW 2416SF login Web Page screen EM GSW2416SFv1 50 ...

Страница 51: ...te error checking before transmission Therefore no error packets occurrence it is the best choice when a network needs efficiency and stability The Ethernet Switch scans the destination address from the packet header searches the routing table provided for the incoming port and forwards the packet only if required The fast forwarding makes the switch attractive for connecting servers directly to t...

Страница 52: ...is set to will be poor ormance is bad lution half duplex then the performance 100Base TX port link LED is lit but the traffic is irregular Solution Check that the attached device is not set to dedicate full duplex Some devices use a physical or software switch to change duplex modes Auto negotiation may not recognize this type of full duplex setting Why So ke urn off the power After a while turn o...

Страница 53: ...BI_DC BI_DD 6 BI_DB BI_DA 7 BI_DD BI_DC 8 BI_DD BI_DC Implicit implementation of the crossover function within a twisted pair cable or at a wiring panel while not expressly forbidden is beyond the scope of this standard A 3 RJ 45 cable pin assignment 21 3 6 1 2 3 6 21 3 6 There are 8 wires on a standard UTP STP cable and each wire is color coded The following shows the pin allocation and color of ...

Страница 54: ...traigh and Crossover Cable s are with same pin assignment and color as above picture before deploying the t Through Please make sure your connected cable cables into your network 2 A82050 000 080 EM GSW2416SFv1 54 ...

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