43
Faulty heating.
NTC is damaged.
11
Heating pipe is aged.
The appliance can wash but not
heat. Contact your aftersales service
immediately.
Water leakage.
Connectors of the hoses are not
watertight.
Drain pump is blocked.
Check the hoses.
Clean the outlet hose.
Check the drain pump.
Overflow at the bottom of the appliance
Improperly installed inlet hose.
Outlet hose leakage.
Check inlet hose
Check outlet hose.
Indicators/display do not work.
No energy supply.
Circuit board damaged.
Wiring harness damaged.
Check the energy supply; otherwise
contact your aftersales service.
Some detergent left in the container.
Accumulated, damp detergent.
Clean the container. Use liquid
detergents. Use detergents suitable
for washers.
Unsatisfactory washing results.
Heavily-contaminated laundry.
Wrong amount of detergent
Select a suitable programme.
Choose the proper amount of
detergent ( look at the information
on the packaging of your detergent).
Abnormal noise/severe vibrations
Check if
the transport protection has been
removed.
the appliance is installed and
adjusted properly.
any metal objects are in the drum.
Error codes
E10
Delayed water supply by 7 minutes.
Open the tap and check that the
inlet hose is not pinched or kinked.
Check if the inlet valve is blocked.
Check the water pressure.
E21
Delayed water draining by 3 minutes.
Check the drain pump.
E30
The door has not been closed for 3
times.
Check that the door is closed.
Check that the door does not trap
11
negative temperature coefficient