Operator Guide | SV62750 Rev. A
SH59 Shredder | 9
Troubleshooting
Material Jam
When too much material is being fed in either fed slot, the cutters jam, run in reverse for a short time
(material is released), and stop. The motor turns off and the operation error icon lights up. To fix:
Paper
1. Remove the paper that has been fed back.
2. The cutter starts running forwards automatically and shreds the remaining paper.
3. Continue shredding with less paper.
CD/DVD Media
1. Remove the media that has been fed back.
WARNING! Remove the material carefully as there is the risk of being injured by the
sharp cut surfaces.
2. The cutter starts running forwards automatically and shreds the remaining media. If necessary,
switch the cutters manually from forward to reverse until the material has gone through
completely and been shredded
3. Continue shredding by feeding
one piece in at a time
.
Simultaneous Material Feed
If material is fed into the two feed slots at the same time, the cutters jam, run in reverse for a short
time (material is released), and stop. The motor turns off and the operation error icon lights up.
Take the material out of one of the slots. Press the
forward
button briefly. The material in the other
slot is fed to the cutters and shredded.
Material Sensors Blocked When Door Opened
If there is material in one of the two feed slots when the door is opened, the motor turns off and the
cutters stop. The operation error icon lights up.
Close the door and press the
forward
button briefly. The existing material is fed to the cutters and
shredded.
Material Sensors Blocked When Machine Turned On
If there is material in one of the two feed slots when the machine is turned on, the operation error
icon lights up.
Remove the material and press the
forward
button briefly.
Motor Overload
If the motor becomes overloaded, the machine turns off and motor/electrical fault icon lights up.
Wait about 25 to 40 minutes until the machine cools down before trying to restart.
Electrical Fault
If the motor/electrical fault icon flashes together with the ON/OFF/Stop button being lit, or only
the door open/fault icon flashes, there is an electrical fault. The machine cannot be started. Call for
servicing.
