15
WARRANTY
CONDITIONS
All charcoal appliances by Pit Boss, manufactured by Dansons Inc., carry a limited warranty from the date of sale by the original owner. The warranty
coverage begins on the original date of purchase and proof of date of purchase, or copy of original bill of sale, is required to validate the warranty.
Customers will be subject to parts, shipping, and handling fees if unable to provide proof of the purchase or after the warranty has expired.
Dansons carries a one (1) year warranty against defects and workmanship on all parts. Dansons warrants that all part(s) are free of defects in
material and workmanship, for the length of use and ownership of the original purchaser. Warranty does not cover damage from wear and
tear, such as scratches, dents, dings, chips or minor cosmetic cracks. These aesthetic changes of the grill do not affect its performance. Repair
or replacement of any part does not extend past the limited warranty beyond the one (1) year from date of purchase. During the term of the
warranty, Dansons’ obligation shall be limited to furnishing a replacement for defective and/or failed components. As long as it is within the
warranty period, Dansons’ will not charge for repair or replacement for parts returned, freight prepaid, if the part(s) are found by Dansons’
to be defective upon examination. Dansons’ shall not be liable for transportation charges, labor costs, or export duties. Except as provided in
these conditions of warranty, repair or replacement of parts in the manner and for the period of time mentioned heretofore shall constitute
the fulfillment of all direct and derivate liabilities and obligations from Dansons to you.
Dansons takes every precaution to utilize materials that resist rust. Even with these safeguards, the protective coatings can be compromised by
various substances and conditions beyond Dansons’ control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn
pesticides and salt are some of the substances that can affect metal coatings. For these reasons, the warranty does not cover rust or oxidization,
unless there is loss of structural integrity on the grill component. Should any of the above occur, kindly refer to the care and maintenance section
to prolong the lifespan of your unit. Dansons recommends the use of a grill cover when the grill is not in use. This warranty is based on normal
domestic use and service of the grill and neither limited warranty coverage’s apply for a grill which is used in commercial applications.
EXCEPTIONS
There is no written or implied performance warranty on Pit Boss grills, as the manufacturer has no control over the installation, operation,
cleaning, maintenance or the type of fuel burned. This warranty will not apply nor will Dansons assume responsibility if your appliance has
not been installed, operated, cleaned and maintained in strict accordance with this owner’s manual. Any use of gas not outlined in this manual
may void the warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications.
Neither Dansons, or authorized Pit Boss dealer, accepts responsibility, legal or otherwise, for the incidental or consequential damage to the
property or persons resulting from the use of this product. Whether a claim is made against Dansons based on the breach of this warranty or
any other type of warranty expressed or implied by law, the manufacturer shall in no event be liable for any special, indirect, consequential or
other damages of any nature whatsoever in excess of the original purchase of this product. All warranties by manufacturer are set forth herein
and no claim shall be made against manufacturer on any warranty or representation.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations of implied warranties, so the
limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you
may have other rights, which vary from state to state.
CONTACT CUSTOMER SERVICE
If you have any questions or problems, contact Customer Service, Monday through Sunday, 4am - 8pm PST (EN/FR/ES).
[email protected] | Toll-Free: 1-877-303-3134 | Toll-Free Fax: 1-877-303-3135
WARRANTY SERVICE
Contact your nearest Pit Boss dealer for repair or replacement parts. Dansons Inc. requires proof of purchase to establish a warranty claim;
therefore, retain your original sales receipt or invoice for future reference. The serial and model number of your Pit Boss can be found on the
label on the back of the unit. Record numbers below as the label may become worn or illegible.
MODEL
SERIAL NUMBER
DATE OF PURCHASE
AUTHORIZED DEALER
