Additional information
06
17
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Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Inspect the other components and electrical appliances being used. If the
trouble cannot be rectified after checking the items below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Note
• Static electricity or other external influences may cause malfunctioning of this unit. In this
case, unplug the power cord and then plug back in. This will usually reset the unit for proper
operation. If this does not correct the problem, please consult your nearest Pioneer service
center.
Problem
Remedy
The disc won’t play or is
automatically ejected
after loading.
• Make sure the disc is free from dirt and dust and is not damaged (page 15).
• Check
Disc/content format playback compatibility
on page 7 to confirm that the
disc is compatible with this player.
• Make sure the disc is loaded with the label side face-up and aligned properly
in the disc tray guide.
• Condensation inside the player: Allow time for condensation to evaporate.
Avoid using the player near an air-conditioning unit.
The remote control
doesn’t seem to work.
• The remote control is too far from the player, or the angle with the remote
sensor is too wide: Use the remote within its operating range (page 11).
• If you’re trying to switch on using the remote control, make sure the front
panel
POWER
button is switched on first.
• The battery is exhausted: Replace the lithium battery (page 6).
No audio, or audio is
distorted.
• Check that the disc is not damaged, and free from dust and dirt (page 15).
• Check that all interconnects are firmly inserted.
• Check that the plugs and terminals are free of dirt, oxide, etc. and clean if
necessary. Also check the cable for damage.
• Make sure the player’s output is not connected to the amplifier’s phono
(turntable) inputs.
• Check your amplifier/receiver’s settings (volume, input function, speaker
settings, etc.).
The analog audio is OK,
but there appears to be
no digital audio signal.
• Make sure that Pure Audio feature is switched off (page 14).
• SACDs do not output digital audio. The signal is heard through the player’s
analog audio outputs.
Noticeable difference in
SACD and CD volume.
• This is due to differences in the audio format and is not a malfunction.
Cannot play
multichannel audio.
• This player is not compatible with multichannel audio.
Settings are erased.
• If you have switched the unit off (using the front panel
POWER
button) for
more than 30 days, all settings will be erased.
PD-D9-J_MY.book Page 17 Thursday, August 2, 2007 2:12 PM
