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BDR-X13U-S
En
Problems and Solutions
If a message such as "Failed to create overlay" is displayed, this indicates
insufficient video card performance as above, so set the resolution and number of
colors as described above.
Furthermore, if your PC has a TV output function, an error message starting with
"Macrovision . . ." may be displayed. In these cases, turn off the TV output function.
•
If images are displayed but no audio is output, the video may be being output in
an audio format not supported by your playback software. Check the audio format
recorded with the BD/DVD-Video title, and switch to a supported audio format (surround
sound, etc.).
• Media and files such as videos from BD/DVD-Video and digital broadcasting include
content protection, and have restrictions on copying and playback. Check that there
are no restrictions on the content to be played and on the playback environment.
•
For detailed information on Ultra HD Blu-ray playback, refer to the website below.
https://www.pioneerelectronics.com/PUSA/Computer/CDrives/BDR-X13U-S
The Intel Software Guard Extensions (Intel SGX) feature is a requirement for the
CPU and motherboard firmware to play DRM (digital rights management) protected
content on Ultra HD Blu-ray movie discs on a Windows
®
platform.
Note
Intel SGX has been removed from Intel 11th generation and newer CPUs, and
support for SGX may be removed on new versions of Intel drivers or utility programs
such as Intel SGX and Intel Management Engine drivers and firmware in the future.
Such changes could cause these platforms to lose support for Ultra HD Blu-ray
movie disc playback.
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