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The camera input may be loose or not
connected.
– Check the connection and make sure
the male end of the camera is
connected to the brown input on the
back of the receiver. (Refer to the
installation manual.)
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The reverse lead on the receiver may
not be connected to the proper wire at
the reverse lamp.
– Check the connection and make sure
that the violet/white lead of the
receiver is connected to the lead
whose voltage changes when the shift
lever is put in reverse. (Refer to the
installation manual.)
Black screen displayed when the vehicle
is in reverse, with no camera installed.
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Back camera input is set to On.
– Turn the setting to Off in the settings
menu. (Refer to the System Settings
section of this manual to adjust.)
Back image displayed when vehicle is not
in reverse.
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The camera polarity is not set properly
in the Camera settings menu.
– Review System Settings section of this
manual for steps to switch the camera
polarity. Park in a safe place, then
while keeping your foot firmly on the
brake, put the vehicle in reverse,
access the System Settings menu, and
change the camera polarity setting.
Put vehicle back in park. (Refer to the
System Settings section of this manual
to adjust.)
Dialing is impossible because the touch
panel keys for dialing are inactive.
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Your phone is out of range for service.
– Retry after re-entering the range for
service.
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The connection between the cellular
phone and this product cannot be
established.
– Perform the connection process.
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Of the two cellular phones connected
to this product at the same time, if the
first phone is dialing, ringing or a call is
in progress, dialing cannot be
performed on the second phone.
– When the operation on the first of the
two cellular phones is completed, use
the switch devices key to switch to the
second phone and then dial.
A black screen is displayed.
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While operating an application, the
application was ended on the
smartphone side.
– Press
to display the top menu
screen.
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The smartphone OS may be awaiting
screen operation.
– Stop the vehicle in a safe place and
check the screen on the smartphone.
The screen is displayed, but operation
does not work at all.
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An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– When an Android device is connected,
disconnect the Bluetooth connection
from this product and then reconnect
it.
The smartphone was not charged.
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Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
Problems with the phone screen
Problems with Application
screen