Pinnacle Technology LS2CX, Руководство по эксплуатации

Страница: 41 / 48

37
11 TROUBLESHOOTING
The scale breaks down:
1. There is no sound and no display but backlight when power is on.
Reason: Electric sparkle caused by power plugging in and pulling out destroys the ROM program in the main
board.
Treatment: Change main board, reset sequence number and download all records.
2. There is no sound and displaying ‘UPDATE’ when power is on.
Reason: The same as the above.
Treatment: Download POS program to the scale again.
3. Buzzer sounds continuously and the displaying characters bounce.
Reason: The same as the above.
Treatment: The same as the above.
Question about print:
1. Paper location is normal but the printed out label is blank.
Reason: Label type sets error. It is required label type printed out by the scale should be consistent with which
downloaded from PC. Otherwise the label printed out will be blank.
Treatment: a. Adjust the scale according to the following sequence.
Enter system Enter label type Select label type
function set selection as D0 by arrow
b. Also we can adjust the software with PC. Open Link 32, input serial number of the scale, run
command function set and download this function set to the scale.
2. Printer spits out half paper or one and a half papers and paper locates abnormally.
Reason: a. Paper type sensor set error
b. Printer back photoelectric group is in wrong direction or covered by dust.
c. Photoelectric board is bad.
d. Photoelectric group of back photoelectric is bad.
Treatment: a. According to the following sequence, adjust the scale.
Enter system Enter paper Select paper type as
Set function sensor selection ‘Label’ with arrow
We can also make software adjustment on computer. Open ‘Link32’, set paper type as ‘Label’ in function
set; download the set to the scale.
b. Check whether the back photoelectric group is gradient or covered by dust.
c. If it can’t be resolved yet it is necessary to exchange back photoelectric group, which had better be
handled by the professional of our company.
3. Label out of printer is obscure and not dark enough.
Reason: a. Printer header is not put well.
b. Hot sensor head is dirty.
c. It is necessary to carry on voltage learning.
Treatment: a. Place printer header in suitable position
b. Clean the thermal printer with the cleaning pen attached.
4. Label printed out is half clear and half blur even blank.
Reason: a. Printer header is not put well.
b. Hot sensor header is dirty.
c. Printer header is distorted.
Treatment: a. Place printer header in suitable position.
b. Clean the thermal printer with the cleaning pen attached. The cleaning pen is an alcohol pen; please
cover it immediately after you wipe the dirty off.
（
Please refer to the demonstration below.
）
c. If this problem can’t be resolved yet it is necessary to change the printer. The bad printer had better
to be handled by professional of our company.
System set
L
→
Enter
System set S
→
Enter