LIMITED TRANSFERABLE WARRANTY
WHAT IS COVERED: This Pinnacle speaker is covered by warranty for a period of
ten (10) years from the date of the original purchase. The warranty covers all
necessary parts and labor to return the speaker to proper working order. Cabinet
surfaces, grille assembly, and other exterior parts subject to normal wear and tear
are not covered except where an inherent structural defect becomes evident. Parts
replacement and labor will be performed at the discretion of the company (Pinnacle
Loudspeakers) and will be provided free of charge unless (in the opinion of our
service department, service representatives, or engineering department) the speaker
system has failed due to abuse or negligent operation. Any latent defect attributable
to error in manufacture will always be covered by this warranty.
WHAT IS NOT COVERED: This warranty will be void and no free services performed
if we or any party acting as our agent determines that the speaker system in question
has had any of its loudspeaker elements (woofer, midrange, tweeter, etc.) or internal
circuitry removed or tampered with in any way whatsoever without express prior
authorization from Pinnacle. Furthermore, if the speaker system is not found to be
defective a service charge will be levied. In either case the minimum charge will be
$30.00. An additional charge will be applicable for same day service if requested
(subject to feasibility). This charge will always be in effect even if the actual parts
and labor are covered by this warranty. Any damage caused to the speaker system
from improper use is not covered by warranty. Pinnacle Loudspeakers reserves the
right to make the final determination of whether or not a particular speaker system
has been damaged by abuse or excessive overload.
TO OBTAIN SERVICE: To obtain service under this warranty, contact us at
(516) 576-9052 or [email protected]. If you ship your speakers you
are responsible for packing and shipping insurance. The freight must be prepaid.
We will, however, pay return freight charges on any returned speaker that qualifies
for in-warranty service. Sorry, we cannot accept any collect freight charges. You
must include a note, attached to the unit, with your name, phone number and/or
email address, and return shipping address (no Post Office boxes), indicating the
nature of the problem you are experiencing. For warranty service you must also
include a copy of your sales receipt. If the speaker returned to us or our agents for
service proves not eligible for warranty repairs or is not found to be defective, then
you will have to pay return freight charges. Please be sure to pack any items you
ship us carefully since we cannot be held responsible for damages incurred during
shipping. This warranty may be transferred to a subsequent owner, but will not be in
effect for a period greater than ten (10) years from the date of the original purchase.
SAVE THIS CERTIFICATE AND YOUR SALES RECEIPT. YOU MAY NEED THEM
TO OBTAIN SERVICE UNDER THE PROVISIONS OF THIS LIMITED WARRANTY.
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