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Pierce Arrow Inc. warrants that the goods, equipment, 
and merchandise manufactured by Pierce Arrow Inc. 
are free from defects in material and workmanship. 
The limited warranty includes replacement or repair 
of defective mechanical and electrical parts for a pe-
riod of two years from the date of shipment by Pierce 
Arrow Inc.

OBTAINING WARRANTY  SERVICE

Pierce Arrow Inc. must be notified of any defect before 

repair or replacement may be granted. The merchan-
dise must be delivered by the purchaser to Pierce Ar-
row Inc. in Henrietta, Texas at the purchaser’s expense. 
Any repairs not made by Pierce Arrow Inc. are not cov-
ered by the limited warranty and are the responsibility 
of the purchaser.
Pierce Arrow Inc. reserves the right to repair or replace 
defective parts or products in its sole discretion. The 
cost of any repairs not covered by the warranty will be 
charged to the purchaser.

EXCLUSIONS

All Pierce products are manufactured for a specific in

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tended purpose. The Pierce Arrow Inc. limited warran-
ty does not cover, and Pierce Arrow Inc. is not liable for, 

damage arising from any use other than the specific 

intended use of each product.
All coolers manufactured by Pierce are warranted for 
general cooling, and are not guaranteed to produce 

cooling sufficient for any specific purpose or for spe

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cific  temperature.  Pierce  is  not  liable  for  any  injury 
or damage arising from insufficiently cooled objects 

placed in the cooler, including but not limited to med-
ications and perishables. 
The Pierce Arrow Inc. limited warranty does not cover: 

•    Ongoing maintenance parts or repair due to 

normal wear and tear, and

•    Any change or defect due to accident, misuse 

or any use for which the equipment was not 
intended, improper or unauthorized repair, 
failure to provide regular maintenance, and 
deterioration due to weather or road condi-
tions. 

Purchasers should consult their owner’s manual for 
safety, installation, operation, and maintenance guide-
lines.
The Pierce Arrow Inc. limited warranty does not cov-
er purchaser’s cost of labor, transportation, shipping 
damages, installation or removal costs, down time, 

loss  of  profit  or  goodwill,  or  any  other  special,  inci

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dental, indirect, or consequential damages, concerning 

or related to any product or part, whether based 
upon negligence, strict liability, breach of contract, 
breach of warranty, misrepresentation, or any other 
legal theory.
Merchandise manufactured by Pierce Arrow Inc. 
is not designed or intended for the movement of 
people and are not to be used in the operation of 
elevators or other improper uses. Any improper use 
of the product may void the warranty. 

OTHER  MANUFACTURERS’ WARRANTIES

Pierce Arrow Inc. makes no warranty, expressed or 

implied, to finished products manufactured or sup

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plied by other manufacturers, and sold by Pierce 
Arrow Inc. to the purchaser, including but not lim-

ited to, any vehicle to which our product is affixed 

and any accessories. Such merchandise is subject 
to the manufacturer’s warranty only, which will be 
provided upon request.

CONDITIONS OF SALE

When placing an order with Pierce Arrow Inc., 
the terms and conditions provided for payment, 
shipping, delivery and claims create an agree-
ment between the purchaser and Pierce Arrow 
Inc. The agreement is to be performed in Clay 
County, Texas. 

RETURNS:

 No returns are accepted without pri-

or authorization. All items must be returned in 

their  entirety.  Please  contact  a  sales  represen

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tative for authorization. Upon authorization, re-
turns must be shipped freight prepaid and may 
be subject to a 15% restocking fee. Please do not 
send returns COD. No returns will be accepted 
later than 30 days from the date of invoice.

DAMAGED GOODS:

  Pierce Arrow Inc. is not re-

sponsible for, and has no liability for:

•    Damage arising during shipment
•    Any change or defect due to accident, 

misuse or any use for which the equipment 
was not intended, improper or unauthorized 
repair, failure to provide regular mainte-
nance, and deterioration due to weather or 
road conditions. 

CLAIMS:

 Claims for breakage or damages during 

shipment must be made to the carrier at the 
time of delivery.  If a signature is required, you 
must notify the driver and sign that there was 
damage. You must notify Pierce Arrow Inc. of the 
damage promptly so that a claim can be filed.

LIMITED WARRANTY

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