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Operation:

After installation is complete, a download may be required.  Check the STATUS LED on the front panel. 

During communications sessions between the TELink and the servicing dealer, the STATUS LED will BLINK 

FAST and the phone line becomes unavailable for incoming and outgoing calls (no dial tone will be present).  

After a successful download the STATUS LED remains on SOLID.  

If there is no on-hold audio, verify all connections against the installation procedure used and try again.  If there 

is still no on-hold audio, contact your servicing dealer.

Troubleshooting:

Problem

Possible Reason

Status LED - OFF

Power pack not plugged in or on a switched outlet

Status LED - BLINKING SLOW

No audio on unit

Status LED - BLINKING FAST

Unit in communication mode

New audio being downloaded

MOH message not playing

Check volume output level by adjusting the VOLUME

Check OUTPUT connection from unit to phone or PA system

Try switching between the 8Ω and 600Ω OUTPUT connections

Popping audio

File was encoded using too high of a bit-rate

File incompatible with unit 

File audio starting too close to beginning of file

Distorted audio

Check to make sure volume is not too high

Try switching between the 8Ω and 600Ω OUTPUT connections 

File incompatible with unit

TELink does not answer/update

Check to make sure telephone line is connected to LINE IN

Check to make sure line is operation with normal phone

Verify NO OTHER DEVICES are connected prior to the TELink

Line Connected to TELink not working The TELink may be in communication mode - Check STATUS 

LED. 

6

STATUS LED

Indication

ON

Normal Operation - Audio Playing

BLINKING SLOW

No Audio

BLINKING FAST

Communications Mode - Loading Audio

Содержание TELink 700a

Страница 1: ...TELink 700a 700an Installation User Manual...

Страница 2: ...ight message for callers Unpacking and Inspection Before you begin installation unpack and verify you have all the correct parts 1 TELink 1 12VDC 500mA power supply 1 Instruction manual 1 RCA to RCA c...

Страница 3: ...itch has no effect on the audio output connections on the rear of the unit Switch should normally be kept OFF Rear of Unit SURGE GND Connects to the buildings electrical ground LINE IN Connects to the...

Страница 4: ...5 Connect the incoming line to the LINE IN then connect the LINE OUT to a PHONE FAX or KSU Step 6 Attach the included power pack to a wall or power strip receptacle then attach the other end to the ja...

Страница 5: ...at 9am and ON at 5pm Monday Friday with no ON or OFF time scheduled for Saturday and Sunday Under this schedule Night Answer is active during non business hours 5pm 9am and all weekend long Manual No...

Страница 6: ...nication mode New audio being downloaded MOH message not playing Check volume output level by adjusting the VOLUME Check OUTPUT connection from unit to phone or PA system Try switching between the 8 a...

Страница 7: ...ment of any eligible part or equipment covered under this warranty through a PICA Product Development LLC dealer only Buyer is responsible for all shipping and handling charges in connection with the...

Страница 8: ...PICA Product Development LLC 4 Ash Street Extension Unit 1 Derry NH 03038 picapd com Rev 1 17 Copyright 1984 2017 by PICA Product Development LLC...

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