The repair or replacement of the Product(s) or the supply of additional Product(s),
does not cause the beginning of new warranty terms, nor shall the original terms of
this “Limited Warranty for PV-Modules” be extended. Any replaced Product(s) shall
become the property of Phono Solar made for their disposal. Phono Solar has the
right to deliver another type (different in size, color, shape and/or power) in case
Phono Solar discontinued producing the replaced Product(s) at the time of the claim.
Phono Solar shall not be responsible or liable in any way to the customer or any
third-party arising from any non-performance or delay in performance of any terms
and conditions of sale, including this "Limited Warranty for PV-Modules ", due to acts
God, war, riots, strikes, warlike conditions, plague or other epidemics, fire, flood, or
any other similar cause or circumstance beyond the reasonable control of such Phono
Solar. In such cases, performance by Phono Solar of this Limited Warranty shall be
suspended without liability for the period of delay reasonably attributable to such
causes.
1 “Peak Power at STC” is the power in Watt peak that a PV- Module generates in its
Maximum Power Point.
“STC” are as follows:
light spectrum of AM 1.5, (b) an irradiation of 1000 W per m2 and (c) a cell
temperature of 25 degree centigrade at right angle irradiation.
The measurements are carried out in accordance with IEC 61215 as tested at the
connectors or junction box terminals – as applicable – per calibration and testing
standards of Phono Solar valid at the date of manufacture of the PV-modules. The
power output shall be measured by a laboratory approved by Phono Solar.
This warranty is transferable from the original Customer to any assignee and remains
in effect for the time period remaining under the limited warranties, provided the
Product remains installed in its original location at the warranty registration.
8
Various
9
Warranty Transfer
14
If a part, provision or clause of this “Limited Warranty for PV-Modules”, or
the application thereof to any person or circumstance, is held invalid, void or
unenforceable, such holding shall not affect and shall leave all other parts, provisions,
clauses or applications of this “Limited Warranty for PV-Modules”, and to this extent
such other parts, provisions, clauses or applications of this “Limited Warranty for PV-
Modules” shall be treated as severable.
In case of any discrepancy in a warranty-claim, a first-class international test-institute
6
Severability
7
Disputes
5
Obtaining Warranty Performance
If the Customer has a justified claim covered by this “Limited Warranties for PV
Modules”, an immediate notification directly to Phono Solar shall be filed by mailing
a registered letter in writing to the address of Phono Solar listed hereunder, or by,
sending an email letter to the email account of Phono Solar Service Center listed
hereunder within Ten (10) weeks after becoming aware of the circumstances which
constitute a warranty case. Together with the notification, the Customer should
enclose the following information:
The name and address of the Customer
The corresponding serial number of the Product(s)
The date on which the Product(s) have been delivered and installed
The pictures of the defective Module which show the defect and/or the pictures
which show the shadowing situation at the installation location
The timely receipt of the notification by Phono Solar shall be decisive.
The return of any PV-modules will not be accepted unless prior written authorization
for the return and evaluation of the claimed defect has been given by Phono
Solar. To the extent necessary for processing the return request Phono Solar or its
authorized person shall be given commercially reasonable access to the Product(s) for
inspection and analysis of the claimed defect. In connection with both the “Limited
Product Warranties” and “Limited Peak Power Warranties”, Phono Solar shall reimburse
Customer for reasonable, customary and documented transportation charges by
sea freight for both the return of the Product(s) and reshipment of any repaired or
replaced Product(s), only if this cost is authorized by Phono Solar customer service
department.
existing under mandatory applicable laws.
such as Fraunhofer ISE in Freiburg/ Germany, TÜV Rheinland in Cologne/ Germany
or ASU Arizona State University shall be involved to judge the claim finally. All fees
and expenses shall be born by the losing party, unless otherwise awarded. The final
explanation right shall be borne by Phono Solar.
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Force Majeure
