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Your hearing aid & charger details

Hearing aid models 

 

Earpieces

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   Audéo P-R (P90/P70/P50/P30) 

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  Dome

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Audéo P-RT (P90/P70/P50/P30) 

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  SlimTip

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   Audéo P-R Trial 

 

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  cShell

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Audéo P-RT Trial

 

           

 

Charging accessories

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   Charger Case Combi*

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   Charger BTE RIC*

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   Mini Charger Case*

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   Power  Pack

  If no box is checked and you do not know the  

model of your hearing aid or charging accessories, 
please ask your hearing care professional.

  The hearing aids described in this user guide  

contain a built-in and non-removable rechargeable 
lithium-ion battery.

  The Power Pack contains a built-in and non-

removable rechargeable lithium-polymer battery.

  Please also read safety information regarding 

handling rechargeable hearing aids (chapter 23).

* Incl. power supply and USB cable (< 3 m) 

Содержание Audeo P-R Trial

Страница 1: ...Phonak Aud oTM P User Guide Phonak Aud o P R RT Phonak Aud o P R RT Trial...

Страница 2: ...k Aud o P50 RT Phonak Aud o P30 R Phonak Aud o P30 RT Phonak Aud o P R Trial Phonak Aud o P RT Trial Non wireless charging accessories Phonak Charger Case Combi Phonak Charger BTE RIC Phonak Mini Char...

Страница 3: ...ck If no box is checked and you do not know the model of your hearing aid or charging accessories please ask your hearing care professional The hearing aids described in this user guide contain a buil...

Страница 4: ...for making such a great choice and wish you many years of listening pleasure Please read the User Guide carefully to make sure that you understand and get the best out of hearing aids For more informa...

Страница 5: ...3 Preparing the charger 13 4 Charging the hearing aids 15 5 Left right hearing aid markings 24 6 Putting on the hearing aid 25 7 Removing the hearing aid 26 8 Multi function button 27 9 On Off 28 10 T...

Страница 6: ...8 Exchanging the earwax protection 47 19 Service and warranty 58 20 Compliance information 60 21 Information and description of symbols 67 22 Troubleshooting 74 23 Important safety information 80 24 F...

Страница 7: ...aring aid After placing your hearing aid in the charger the indicator light will show the charging state of the battery until the hearing aid is fully charged When fully charged the indicator light wi...

Страница 8: ...rmly press the lower part of the button for 3 seconds until the indicator light blinks On indicator light is solid green Off indicator light is solid red Enter flight mode When device is off press the...

Страница 9: ...tify your personal models by checking Your hearing aid charger details on page 3 comparing your earpieces hearing aid and charger with the following models Charging contacts Anchor optional Speaker wi...

Страница 10: ...10 Space for earpieces Space for drying capsule cover open Drying capsule optional Hearing aid charging inserts with left right indicators Space for drying capsule cover closed Charger Case Combi...

Страница 11: ...arger Case Combi Indicator light for power micro USB connection to external power supply micro USB connection to external power supply Power Pack Indicator light for battery status and external power...

Страница 12: ...12 Mini Charger Case USB C connection to external power supply Indicator light for power Hearing aid charging inserts with left right indicators USB cable 3 m Power supply External power supply...

Страница 13: ...harging cable into the power supply b Plug the smaller end into the USB port on the charger c Plug the power supply into a power outlet d The indicator light is green when the charger is connected to...

Страница 14: ...ly output voltage 5 VDC 10 current 1 A Power supply Imput voltage 100 240 VAC 50 60Hz current 250 mA Charger specification Charger input voltage 5 VDC 10 current 500 mA USB cable specifications 5 V mi...

Страница 15: ...ding on the hearing aid settings The hearing aid contains a built in and non removable rechargeable lithium ion battery Before using your hearing aid for the first time it is recommended to charge it...

Страница 16: ...for how to set up the charger 1 Insert the hearing aid into the charging inserts Make sure the left and right hearing aid markings match the left blue right red indicators next to the charging inserts...

Страница 17: ...17...

Страница 18: ...green light The charging process will automatically stop when the batteries are fully charged so the hearing aids can be safely left in the charger It can take up to 3 hours to charge the hearing aids...

Страница 19: ...19...

Страница 20: ...out of the charger Do not hold the tubes to remove the hearing aids from the charger as this can damage the tubes The hearing aid switches on automatically when removed from the charger The indicator...

Страница 21: ...21 1 2 2 1...

Страница 22: ...nect to an external power supply The Power Pack and hearing aids will be charged at the same time While connected to an external power supply the Power Pack indicator light will show the current batte...

Страница 23: ...he indicator lights will show the status Power Pack lock and release Indicator light battery status 0 29 30 59 60 100 micro USB connection to external power source Battery check push button Please ens...

Страница 24: ...g aid markings There is a red or blue marking on the back of the hearing aid and on the speaker This will tell you if it is a left or a right hearing aid Blue marking for left hearing aid Red marking...

Страница 25: ...on the hearing aid 1 Place the hearing aid behind your ear 2 Insert the earpiece into your ear canal 3 If there is an anchor attached to the earpiece tuck it into the bowl of your ear to secure your...

Страница 26: ...26 7 Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind the ear...

Страница 27: ...n your individual Hearing aid instructions Please ask your hearing care professional for a printout The multi function button has several functions If the hearing aid is paired with a Bluetooth enable...

Страница 28: ...r 3 seconds until the indicator light blinks Wait until the solid green light indicates the hearing aid is ready Switch off hearing aid When you switch on the hearing aid you might hear a start up mel...

Страница 29: ...etooth enabled device multiple functions can be accessed using tap control e g accept end phone call pause resume streaming start stop voice assistant This is indicated in your individual Hearing aid...

Страница 30: ...options available for your hearing aid The TV Connector can be connected to any audio source such as a TV PC or hi fi system Roger wireless microphones can be connected to your hearing aids as well B...

Страница 31: ...tial pairing your hearing aids will connect automatically to the device Initial pairing can take up to 2 minutes 1 On your device e g a phone ensure that Bluetooth wireless technology is enabled and s...

Страница 32: ...devices Select the hearing aid from the list to simultaneously pair both hearing aids A beep confirms successful pairing 12 2 Connecting to the device The connection will be maintained as long as the...

Страница 33: ...ctly with Bluetooth enabled phones When paired and connected to your phone you will hear the caller s voice directly in your hearing aids Your voice is picked up by the hearing aid microphones and tra...

Страница 34: ...1 Making a call Enter the phone number and press the dial button You will hear the dialing tone through your hearing aids Your voice is picked up by the hearing aid microphones and transmitted to the...

Страница 35: ...n the hearing aids The call can be accepted by taping the top of your ear twice only available for models P90 and P70 a short press on the upper or lower part of the multi function button on the heari...

Страница 36: ...d by taping the top of your ear twice only available for models P90 and P70 a long press on the upper or lower part of the multi function button on the hearing aid more than 2 seconds or directly on y...

Страница 37: ...4 Rejecting a call An incoming call can be rejected by a long press on the upper or lower part of the multi function button on the hearing aid more than 2 seconds or directly on your phone long press...

Страница 38: ...flying some operators require all devices to be switched into flight mode Entering flight mode will not disable normal hearing aid functionality only the Bluetooth connectivity functions 14 1 Enter fl...

Страница 39: ...econds signifying that the hearing aid is switching off 2 Press and hold the lower part of the button The green indicator light blinks when the hearing aid starts up 3 Keep pressing the button for 7 s...

Страница 40: ...40 14 2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid Switch the hearing aid off and then on again refer to chapter 9...

Страница 41: ...the button for at least 15 seconds It does not matter if the hearing aid is switched on or off before you start pressing the button There is no light or acoustic notification at the end of the 15 seco...

Страница 42: ...Charging Transport Storage Temperature Maximum range Recommended range 5 to 40 C 41 to 104 F 5 to 40 C 41 to 104 F 20 to 60 C 4 to 140 F 20 to 60 C 4 to 140 F 5 to 40 C 41 to 104 F 7 to 32 C 45 to 90...

Страница 43: ...ans that they are water and dust resistant and designed to withstand daily life situations They can be worn in the rain but should not be fully submerged in water or used when taking a shower swimming...

Страница 44: ...outstanding performance and a long service life To ensure a long service life Sonova AG provides a minimum of a five year service period after phase out of the respective hearing aid Please use the fo...

Страница 45: ...ucts may damage it Your hearing aids are resistant to water sweat and dust under the following conditions After exposure to water sweat or dust the hearing aid is cleaned and dried The hearing aid is...

Страница 46: ...capsules Chargers Make sure that charger inserts are clean Never use cleaning agents such as household detergents soap etc for cleaning your charger Weekly Hearing aid Clean the earpiece with a soft...

Страница 47: ...if it looks dirty or if the hearing aid volume or sound quality is reduced The earwax protection should be replaced every four to eight weeks on a regular speaker and every one to two weeks on the Act...

Страница 48: ...48 2 Gently pull off the earpiece to remove 3 Clean the speaker with a lint free cloth...

Страница 49: ...ng appears under the bin icon 18 1 2 Exchanging the earwax protection with CeruShield Disk 2 To remove a used earwax protector carefully insert the speaker into the free opening under bin icon until i...

Страница 50: ...carefully insert the speaker into the opening where the new earwax protector is visible opposite the bin icon until it clicks After the click you will see the opening below is empty and the new earwa...

Страница 51: ...the speaker in one hand and the earpiece in the other 18 1 3 Attaching the earpiece to the speaker 2 Slide the earpiece over the speaker sound outlet 3 The speaker and the earpiece should fit perfectl...

Страница 52: ...tating disk b new filter c disposal slot for used filters 18 2 1 Parts Explanation 2 changing tool a screw end for removing used filter b forked end for inserting new filter b b a a c 1 Wipe the earpi...

Страница 53: ...3 Removing the used wax filter HF3 Filter 1 Hold the earpiece firmly and secure the rear of the speaker with your finger 2 Insert the screw end of the HF 3 changing tool into the speaker of the heari...

Страница 54: ...ool clock wise until some resistance is felt Pull the changing tool out of the speaker with the used wax filter attached to the end 4 Insert the used wax filter into the disposal slot in the middle of...

Страница 55: ...lot Lift the changing tool up leaving the used wax filter in the slot 1 After removing the used wax filter from the speaker of the hearing aid brush away any remaining debris Rotate the ridged disk of...

Страница 56: ...56 2 Now use the opposite end of the changing tool i e forked end to pick up a new wax filter 3 Insert the forked end of the changing tool down and pull up...

Страница 57: ...the rear of speaker with your finger 5 Once the new filter is securely placed in the speaker 1 make a bending movement with the changing tool the wax filter will disconnect from the tool 2 pull the ch...

Страница 58: ...ational warranty valid from the date of purchase This limited warranty covers manufacturing and material defects in the hearing aid and chargers respectively but not accessories such as tubes earpiece...

Страница 59: ...non authorized service centers renders the warranty null and void This warranty does not include any services performed by a hearing care professional in their office Serial numbers Hearing aid left...

Страница 60: ...or the local Phonak representative whose address can be taken from the list on www phonak com com en certificates Phonak worldwide locations Australia New Zealand Indicates a device s compliance with...

Страница 61: ...61 The wireless models listed on page 2 are certified under Phonak Aud o P R P RT P90 P70 P50 P30 Phonak Aud o P R Trial P RT Trial USA FCC ID KWC MRP Canada IC 2262A MRP...

Страница 62: ...ressly approved by Sonova AG may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Par...

Страница 63: ...ipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the devi...

Страница 64: ...2 48 GHz GFSK Pi 4 DPSK GMSK 2 5 mW 1 m 4 2 Dual Mode HFP Hands free profile A2DP Radio information of your wireless hearing aid Antenna type Operation frequency Modulation Radiated power Bluetooth Ra...

Страница 65: ...iance with emission and immunity standards Emission standards EN 60601 1 2 2015 IEC 60601 1 2 2014 EN 55011 2009 A1 CISPR11 2009 AMD1 2010 CISPR22 1997 CISPR32 2012 ISO 7637 2 2011 CISPR25 2016 EN 550...

Страница 66: ...4 2 2008 EN 61000 4 3 2006 A1 A2 IEC 61000 4 3 2006 A1 A2 EN 61000 4 4 2012 IEC 61000 4 4 2012 EN 61000 4 5 2014 IEC 61000 4 5 2014 EN 61000 4 6 2014 IEC 61000 4 6 2013 EN 61000 4 8 2010 IEC 61000 4...

Страница 67: ...bol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere to the...

Страница 68: ...d take into account the relevant information in these user guides This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides Importan...

Страница 69: ...etooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sonova AG is under license Other trademarks and trade names are those of their respective o...

Страница 70: ...ic medical device can be identified Indicates the manufacturer s serial number so that a specific medical device can be identified Indicates that the device is a medical device This symbol indicates t...

Страница 71: ...utes and 8 hours in a dust chamber as per the IEC60529 standard Temperature during transportation and storage 20 to 60 Celsius 4 to 140 Fahrenheit Humidity during storage 0 to 70 if not in use See ins...

Страница 72: ...charger may not be thrown away as normal household waste Please dispose of old or unused hearing aids and charger at waste disposal sites intended for electronic waste or give your hearing aid and ch...

Страница 73: ...73 Symbols applicable to the European power supply only Power supply with double isolation Device designed for indoor use only Safety isolating transformer short circuit proof...

Страница 74: ...olume too loud Hearing aid not loud enough or distorted Volume too low Low battery Speaker earpiece blocked Hearing has changed Hearing aid plays two beeps Indication for low battery Hearing aid will...

Страница 75: ...olume control available chapter 8 Charge hearing aid chapter 4 Clean speaker opening earpiece or change wax filter Contact you hearing care professional Charge hearing aid chapter 4 Charge hearing aid...

Страница 76: ...solid green after removal from charger Indicator light on hearing aid was red when hearing aid was placed into the charger Hearing aid with ActiveVent speaker is not working properly Vent in wrong pos...

Страница 77: ...d chapter 15 Switch hearing aid off and then on again chapter 9 Clean the speaker opening and or change the wax filter chapter 18 2 Contact your hearing care professional Push the speaker back into th...

Страница 78: ...ging does not start no power pack used Charger not connected to power supply Hearing aid not inserted correctly into charger Charging does not start when using Power Pack Power Pack discharged Problem...

Страница 79: ...79 Connect charger to power supply or Power Pack chapter 4 2 Insert hearing aid correctly into charger chapter 4 1 Charge Power Pack chapter 4 2 What to do...

Страница 80: ...Tinnitus Balance software feature is intended for use by people with tinnitus who also desire amplification It provides supplementary noise stimulation which can help focus the user s attention away...

Страница 81: ...struction in lipreading The hearing aid is suitable for the home healthcare environment and due to their portability it may happen that it is used in professional healthcare facility environment like...

Страница 82: ...e and the competent authority of the state of residence The serious incident is described as any incident that directly or indirectly led might have led or might lead to any of the following a the dea...

Страница 83: ...e between 2 4 GHz 2 48 GHz frequency range When flying please check if flight operator requires devices to be switched into flight mode see chapter 14 The hearing aids specially programmed for each he...

Страница 84: ...f custom hearing aids and earpieces can contain small quantities of acrylates from adhesives People who are sensitive to such substances may potentially experience an allergic skin reaction Please sto...

Страница 85: ...ensure their safety The hearing aid is a small device and contains small parts Do not leave children and individuals with cognitive impairment unsupervised with this hearing aid If swallowed consult...

Страница 86: ...mplant Please note that interference can also be caused by power lines electrostatic discharge airport metal detectors etc Keep magnets i e EasyPhone magnet etc at least 15 cm 6 inches away from the a...

Страница 87: ...communications equipment including peripherals such as antenna cables and external antennas should be used no closer than 30 cm 12 inches to any part of the hearing aids including cables specified by...

Страница 88: ...igned for normal use A strong physical impact to the ear e g during sports may cause the customized earpiece to break This may lead to perforation of the ear canal or eardrum After mechanical stress o...

Страница 89: ...swimming or bathing Always remove your hearing aid before these activities as the hearing aid contains sensitive electronic parts Never wash the microphone inputs Doing so could cause it to lose its s...

Страница 90: ...oval from the ear Do not drop your hearing aid or charging accessories Dropping onto a hard surface can damage your hearing aid or charging accessories Charger Power Pack and power supply must be prot...

Страница 91: ...erating magnetic fields Hearing aids don t need to be removed when passing security gates airports etc If X ray is used at all it will be in very low doses and will not affect the hearing aids Do not...

Страница 92: ...rating 20 Wh which have been tested according to UN 38 3 of the UN Manual of Tests and Criteria and should be shipped in accordance with all the rules and regulations on the safe shipment of lithium i...

Страница 93: ...y of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions The sum of the hearing aid rating e g M2 T2 2...

Страница 94: ...ure to try it with your hearing aid prior to purchase For additional guidance please ask your hearing care professional for the booklet entitled hearing aid compatibility with digital wireless cell ph...

Страница 95: ...spenser determines through inquiry actual observation or review of any other available information concerning the prospective user that the prospective user has any of the following conditions i Visib...

Страница 96: ...umen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level excee...

Страница 97: ...aryngologists otologists or otorhinolaryngologists The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the...

Страница 98: ...inquire about the availability of a trial rental or purchase option program Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee...

Страница 99: ...ce hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehab...

Страница 100: ...to managing tinnitus Good health practice requires that a person reporting tinnitus have a medical evaluation by a licensed ear physician before using a sound generator The purpose of such an evaluati...

Страница 101: ...could lead to permanent hearing damage when used for a prolonged period of time Should the noise generator be set to such a level in your hearing aid your audiologist will advise you of the maximum am...

Страница 102: ...102 Notes...

Страница 103: ...103...

Страница 104: ...our hearing care professional 029 0844 03 V3 00 2021 05 NLG 2020 2021 Sonova AG All rights reserved Manufacturer Sonova AG Laubisr tistrasse 28 CH 8712 St fa Switzerland www phonak com 7 613389 39919...

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