Q
The shower tray will not fit the space available.
A
Consider recessing the edge of the tray into adjoining walls or using a smaller
shower tray and enclosure.
Q
There is water retaining on the surfaces of the tray.
A
Check that the shower tray is level (top rims) as it is normal for small amounts of
localized water to be retained on new shower trays.
Q
Water will not flow fast enough down the waste outlet.
A
Check that the waste unit is correctly installed and that outlet pipe has sufficient
angle and is not kinked or sagging causing an air blockage.
Q
The enclosure will not fit on the shower tray.
A
Check that the available surface on top of the tray is compatible with the size,
shape and adjustment range of your enclosure.
Q
Water escapes from a fitted walk-in or frameless enclosure.
A
It is normal for spillage to occur from walk-in or frameless type enclosures,
consider fitting a threshold seal on or changing to a fully framed enclosure.
Q
Could I have a carpet on the floor in the bathroom?
A
It is advised that you use only safety vinyl or tiled flooring in the bathroom area.
Troubleshooting
